Customer Service Jobs in Birmingham, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Sandusky, OH (20 miles from Birmingham, OH)
- 8 hours ago
- Sandusky, OH (20 miles from Birmingham, OH)
- 8 hours ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Avon, OH (19 miles from Birmingham, OH)
- 23 hours ago
- Avon, OH (19 miles from Birmingham, OH)
- 23 hours ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative
- North Olmsted, OH (23 miles from Birmingham, OH)
- 23 hours ago
- North Olmsted, OH (23 miles from Birmingham, OH)
- 23 hours ago
Job Description The Associate Product Consultant is responsible for providing high quality customer care to create a positive experience for consumers. This role requires the ability to work in a...
Remote WorkBi-Lingual (English/Spanish) Customer Service Representative
- North Olmsted, OH (23 miles from Birmingham, OH)
- 1 day ago
- North Olmsted, OH (23 miles from Birmingham, OH)
- 1 day ago
Qualifications BASIC QUALIFICATIONS: High School diploma or equivalent required. 2 years experience in a contact center or other fast-paced customer service environment required....
Remote WorkCustomer Service Representative
- North Olmsted, OH (23 miles from Birmingham, OH)
- 1 day ago
- North Olmsted, OH (23 miles from Birmingham, OH)
- 1 day ago
Job Description The Customer Service Representative is responsible for providing high quality customer care to create a positive experience for our B2B customers....
Remote WorkPharmacy Customer Service Associate
- Elyria, OH (12 miles from Birmingham, OH)
- 1 day ago
- Elyria, OH (12 miles from Birmingham, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Sheffield Lake, OH (15 miles from Birmingham, OH)
- 2 days ago
- Sheffield Lake, OH (15 miles from Birmingham, OH)
- 2 days ago
guest deliveries as directed by managementClean and certify merchandise in the Quality Assurance Center for all items personally returnedComplete and maintain weekly vehicle maintenance sheet and route...
Part-Time Core:tech Customer Service Representative, College Bookstore
- Elyria, OH (12 miles from Birmingham, OH)
- 2 days ago
- Elyria, OH (12 miles from Birmingham, OH)
- 2 days ago
Part-Time Core:tech Customer Service Representative, College Bookstore 4.2 4.2 out of 5 stars 1005 North Abbe Rd, Elyria, OH 44035 Core:Tech is a technology store located inside Commodore Books & More...
- North Ridgeville, OH (12 miles from Birmingham, OH)
- 3 days ago
- North Ridgeville, OH (12 miles from Birmingham, OH)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Representative (Spanish)
- Avon Lake, OH (20 miles from Birmingham, OH)
- 9 days ago
- Avon Lake, OH (20 miles from Birmingham, OH)
- 9 days ago
Use system reports and inquiries to drive activities that ensure superior customer service....
Retail Customer Service Cashier
- Homerville, OH (24 miles from Birmingham, OH)
- 11 days ago
- Homerville, OH (24 miles from Birmingham, OH)
- 11 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Avon, OH (19 miles from Birmingham, OH)
- 17 days ago
- Avon, OH (19 miles from Birmingham, OH)
- 17 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Temporary
- Westlake, OH (23 miles from Birmingham, OH)
- 17 days ago
- Westlake, OH (23 miles from Birmingham, OH)
- 17 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Elyria, OH (12 miles from Birmingham, OH)
- 24 days ago
- Elyria, OH (12 miles from Birmingham, OH)
- 24 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- North Olmsted, OH (23 miles from Birmingham, OH)
- 27 days ago
- North Olmsted, OH (23 miles from Birmingham, OH)
- 27 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Birmingham, OH
Highest Education Level
Customer Services in Birmingham, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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