Customer Service Jobs in Bedford, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Twinsburg, OH (7 miles from Bedford, OH)
- 16 hours ago
- Twinsburg, OH (7 miles from Bedford, OH)
- 16 hours ago
Ready to make an impact with exceptional customer service?...
Retail Customer Service Associate
- Twinsburg, OH (7 miles from Bedford, OH)
- 4 hours ago
- Twinsburg, OH (7 miles from Bedford, OH)
- 4 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Mayfield Heights, OH (8 miles from Bedford, OH)
- 14 hours ago
- Mayfield Heights, OH (8 miles from Bedford, OH)
- 14 hours ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Delivery & Customer Service Representative CDL Required
- Ravenna, OH (24 miles from Bedford, OH)
- 1 day ago
- Ravenna, OH (24 miles from Bedford, OH)
- 1 day ago
Responsibilities As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service....
Remote WorkCustomer Service Representative
- North Olmsted, OH (20 miles from Bedford, OH)
- 1 day ago
- North Olmsted, OH (20 miles from Bedford, OH)
- 1 day ago
Job Description The Associate Product Consultant is responsible for providing high quality customer care to create a positive experience for consumers. This role requires the ability to work in a...
Remote WorkCustomer Service Representative
- Solon, OH (4 miles from Bedford, OH)
- 1 day ago
- Solon, OH (4 miles from Bedford, OH)
- 1 day ago
Shift: 10:30am-7:00pm M-F -Interact with customers and clients to request or provide insurance documents, proof of insurance, collect payment information and conduct follow-up -Answer calls...
Bi-Lingual (English/Spanish) Customer Service Representative
- North Olmsted, OH (20 miles from Bedford, OH)
- 1 day ago
- North Olmsted, OH (20 miles from Bedford, OH)
- 1 day ago
Qualifications BASIC QUALIFICATIONS: High School diploma or equivalent required. 2 years experience in a contact center or other fast-paced customer service environment required....
Remote WorkCustomer Service Representative
- North Olmsted, OH (20 miles from Bedford, OH)
- 1 day ago
- North Olmsted, OH (20 miles from Bedford, OH)
- 1 day ago
Job Description The Customer Service Representative is responsible for providing high quality customer care to create a positive experience for our B2B customers....
Remote WorkCustomer Service Representative - Part-Time
- Cleveland, OH (11 miles from Bedford, OH)
- 1 day ago
- Cleveland, OH (11 miles from Bedford, OH)
- 1 day ago
service....
Customer Service Representative (Ohio)
- Brooklyn Heights, OH (5 miles from Bedford, OH)
- 1 day ago
- Brooklyn Heights, OH (5 miles from Bedford, OH)
- 1 day ago
Summary: The Customer Service Representative, reporting directly to the Customer Service Manager, is directly responsible for providing technical support to customers....
Pharmacy Customer Service Associate
- Parma, OH (10 miles from Bedford, OH)
- 2 days ago
- Parma, OH (10 miles from Bedford, OH)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
- Cleveland, OH (14 miles from Bedford, OH)
- 2 days ago
- Cleveland, OH (14 miles from Bedford, OH)
- 2 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
- Streetsboro, OH (14 miles from Bedford, OH)
- 2 days ago
- Streetsboro, OH (14 miles from Bedford, OH)
- 2 days ago
Prepare any reports concerning customer service as required by supervisors. Assist in resolving any discrepancies. Data Entry Operate the computer terminal in a proficient manner....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Akron, OH (23 miles from Bedford, OH)
- 3 days ago
- Akron, OH (23 miles from Bedford, OH)
- 3 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Demographic Data for Bedford, OH
Moving to Bedford, OH? Find some basic demographic data about Bedford, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Bedford, OH
Highest Education Level
Customer Services in Bedford, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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