Customer Service Jobs in Batavia, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 60 Jobs

Customer Service Representative

  • Mason, OH (19 miles from Batavia, OH)
  • 3 days ago
  • Mason, OH (19 miles from Batavia, OH)
  • 3 days ago

Additionally, the Customer Service Representative initiates the escalation process for unresolved customer problems....

Customer Service Representative - Sharonville, OH

  • Cincinnati, OH (16 miles from Batavia, OH)
  • 4 days ago
  • Cincinnati, OH (16 miles from Batavia, OH)
  • 4 days ago

*Strong customer service background required....

Senior Customer Service Representative (Spanish Bilingual Preferred)

  • Cincinnati, OH (16 miles from Batavia, OH)
  • 5 days ago
  • Cincinnati, OH (16 miles from Batavia, OH)
  • 5 days ago

The FNOL Customer Service team is seeking a Customer Service Representative to join our Claims department. This position is available in our Cincinnati, OH office....

Pharmacy Customer Service Associate

  • Mount Washington, OH (12 miles from Batavia, OH)
  • 5 days ago
  • Mount Washington, OH (12 miles from Batavia, OH)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Ft Wright, KY (20 miles from Batavia, OH)
  • 6 days ago
  • Ft Wright, KY (20 miles from Batavia, OH)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Cincinnati, OH (16 miles from Batavia, OH)
  • 6 days ago
  • Cincinnati, OH (16 miles from Batavia, OH)
  • 6 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Associate

  • Independence, KY (24 miles from Batavia, OH)
  • 6 days ago
  • Independence, KY (24 miles from Batavia, OH)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Springdale, OH (21 miles from Batavia, OH)
  • 7 days ago
  • Springdale, OH (21 miles from Batavia, OH)
  • 7 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 800 Kemper Commons Cir, Springdale...

Customer Service Representative

  • South Lebanon, OH (19 miles from Batavia, OH)
  • 8 days ago
  • South Lebanon, OH (19 miles from Batavia, OH)
  • 8 days ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Representative - Cosmetics

  • Cincinnati, OH (16 miles from Batavia, OH)
  • 9 days ago
  • Cincinnati, OH (16 miles from Batavia, OH)
  • 9 days ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Dispensary Associate - Part Time

  • Cincinnati, OH (16 miles from Batavia, OH)
  • 10 days ago
  • Cincinnati, OH (16 miles from Batavia, OH)
  • 10 days ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Customer Service Representative

  • Cincinnati, OH (16 miles from Batavia, OH)
  • 11 days ago
  • Cincinnati, OH (16 miles from Batavia, OH)
  • 11 days ago

This role works with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....

Customer Care Representative

  • Mason, OH (19 miles from Batavia, OH)
  • 11 days ago
  • Mason, OH (19 miles from Batavia, OH)
  • 11 days ago

Minimum Requirements for Customer Care Representative II: Requires a HS diploma or equivalent and a minimum of 1 year of the company's experience in an automated customer service environment; or any...

Customer Care Representative I

  • Mason, OH (19 miles from Batavia, OH)
  • 11 days ago
  • Mason, OH (19 miles from Batavia, OH)
  • 11 days ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Retail Customer Service Supervisor

  • Springdale, OH (21 miles from Batavia, OH)
  • 11 days ago
  • Springdale, OH (21 miles from Batavia, OH)
  • 11 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Demographic Data for Batavia, OH

Moving to Batavia, OH? Find some basic demographic data about Batavia, OH below.


Local
National
35,237
511
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Batavia, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Batavia, OH offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Batavia, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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