Customer Service Jobs in Barberton, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 52 Jobs

Customer Service Representative

  • Canton, OH (19 miles from Barberton, OH)
  • 60+ days ago
  • Canton, OH (19 miles from Barberton, OH)
  • 60+ days ago

As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Representative

  • Hudson, OH (17 miles from Barberton, OH)
  • 5 hours ago
  • Hudson, OH (17 miles from Barberton, OH)
  • 5 hours ago

Customer Service Representative Address 1595 Georgetown Rd, Hudson, OH 44236, USA Job Description Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements....

Customer Service Representative

  • Cuyahoga Falls, OH (11 miles from Barberton, OH)
  • 6 hours ago
  • Cuyahoga Falls, OH (11 miles from Barberton, OH)
  • 6 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Lead Customer Service Representative, Full or Part Time

  • Uniontown, OH (10 miles from Barberton, OH)
  • 1 day ago
  • Uniontown, OH (10 miles from Barberton, OH)
  • 1 day ago

Store 4705702: 3526 S Arlington Rd, Green, Ohio 44312 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Medicare Pharmacy Contact Center

  • Akron, OH (5 miles from Barberton, OH)
  • 1 day ago
  • Akron, OH (5 miles from Barberton, OH)
  • 1 day ago

**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...

Pharmacy Customer Service Associate

  • Canton, OH (19 miles from Barberton, OH)
  • 1 day ago
  • Canton, OH (19 miles from Barberton, OH)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative I

  • Richfield, OH (14 miles from Barberton, OH)
  • 1 day ago
  • Richfield, OH (14 miles from Barberton, OH)
  • 1 day ago

Service Experience · Working knowledge of Salesforce, PC and Mac operating systems and Microsoft Office365 Applications Preferred Qualifications: · College degree · 5+ years of Customer Service Experience...

Remote Work

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Stow, OH (13 miles from Barberton, OH)
  • 2 days ago
  • Stow, OH (13 miles from Barberton, OH)
  • 2 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Associate

  • North Canton, OH (17 miles from Barberton, OH)
  • 2 days ago
  • North Canton, OH (17 miles from Barberton, OH)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Fairlawn, OH (9 miles from Barberton, OH)
  • 3 days ago
  • Fairlawn, OH (9 miles from Barberton, OH)
  • 3 days ago

as a Customer Service Representative....

Lead Customer Service Representative, Full or Part Time

  • Green, OH (10 miles from Barberton, OH)
  • 3 days ago
  • Green, OH (10 miles from Barberton, OH)
  • 3 days ago

Store 4705702: 3526 S Arlington Rd, Green, Ohio 44312 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)

  • Twinsburg, OH (22 miles from Barberton, OH)
  • 3 days ago
  • Twinsburg, OH (22 miles from Barberton, OH)
  • 3 days ago

Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....

Customer Service Associate - Temporary

  • Kent, OH (17 miles from Barberton, OH)
  • 4 days ago
  • Kent, OH (17 miles from Barberton, OH)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Cashier

  • North Canton, OH (17 miles from Barberton, OH)
  • 5 days ago
  • North Canton, OH (17 miles from Barberton, OH)
  • 5 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Agent, Cross Functional (Part-Time)

  • North Canton, OH (17 miles from Barberton, OH)
  • 8 days ago
  • North Canton, OH (17 miles from Barberton, OH)
  • 8 days ago

To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....

Demographic Data for Barberton, OH

Moving to Barberton, OH? Find some basic demographic data about Barberton, OH below.


Local
National
39,577
718
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Barberton, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Barberton, OH offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Barberton, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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