Customer Service Jobs in Austintown, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 30 Jobs

Retail Customer Service Specialist- (Part Time)

  • Boardman, OH (7 miles from Austintown, OH)
  • 9 hours ago
  • Boardman, OH (7 miles from Austintown, OH)
  • 9 hours ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Service Associate - Temporary

  • Hermitage, PA (18 miles from Austintown, OH)
  • 1 day ago
  • Hermitage, PA (18 miles from Austintown, OH)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Cashier

  • Masury, OH (14 miles from Austintown, OH)
  • 2 days ago
  • Masury, OH (14 miles from Austintown, OH)
  • 2 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Retail Customer Service Associate

  • Warren, OH (10 miles from Austintown, OH)
  • 4 days ago
  • Warren, OH (10 miles from Austintown, OH)
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1040 Niles Cortland Rd Se, Warren...

Customer Service Representative

  • Rootstown, OH (21 miles from Austintown, OH)
  • 5 days ago
  • Rootstown, OH (21 miles from Austintown, OH)
  • 5 days ago

Store 4705360: 4307 State Route 44, Rootstown, Ohio 44272 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Full or Part Time

  • Salem, OH (14 miles from Austintown, OH)
  • 5 days ago
  • Salem, OH (14 miles from Austintown, OH)
  • 5 days ago

Store 4705731: 2762 E State st, Salem, Ohio 44460 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative - Newport Glen - Youngstown, OH

  • Youngstown, OH (5 miles from Austintown, OH)
  • 6 days ago
  • Youngstown, OH (5 miles from Austintown, OH)
  • 6 days ago

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....

Pharmacy Customer Service Associate

  • Hermitage, PA (18 miles from Austintown, OH)
  • 8 days ago
  • Hermitage, PA (18 miles from Austintown, OH)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Veterinary Client Service Representative- Part Time

  • Girard, OH (6 miles from Austintown, OH)
  • 8 days ago
  • Girard, OH (6 miles from Austintown, OH)
  • 8 days ago

MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...

Customer Service Associate

  • Youngstown, OH (5 miles from Austintown, OH)
  • 8 days ago
  • Youngstown, OH (5 miles from Austintown, OH)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Austintown, OH
  • 9 days ago
  • Austintown, OH
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Alliance, OH (23 miles from Austintown, OH)
  • 9 days ago
  • Alliance, OH (23 miles from Austintown, OH)
  • 9 days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...

Customer Service Representative (Loan Consultant II)

  • Warren, OH (10 miles from Austintown, OH)
  • 9 days ago
  • Warren, OH (10 miles from Austintown, OH)
  • 9 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative - Join Fast

  • Youngstown, OH (5 miles from Austintown, OH)
  • 21 days ago
  • Youngstown, OH (5 miles from Austintown, OH)
  • 21 days ago

un Customer Service Representative - Join Fast (Youngstown) compensation: To be discussed. employment type: job title: Customer Service Representative - Join Fast Responsibilities: Answering incoming...

Customer Service Representative - Part Time - Kirk Road

  • Youngstown, OH (5 miles from Austintown, OH)
  • 23 days ago
  • Youngstown, OH (5 miles from Austintown, OH)
  • 23 days ago

Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues....

Demographic Data for Austintown, OH

Moving to Austintown, OH? Find some basic demographic data about Austintown, OH below.


Local
National
11,799,441
250,936

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Austintown, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Austintown, OH offer the following education background
High School or GED
35.0%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Austintown, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »