Customer Service Jobs in Aurora, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 75 Jobs

Delivery & Customer Service Representative CDL Required

  • Ravenna, OH (13 miles from Aurora, OH)
  • 7 hours ago
  • Ravenna, OH (13 miles from Aurora, OH)
  • 7 hours ago

Responsibilities As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service....

Remote Work

Customer Service Representative - Part-Time

  • Cleveland, OH (22 miles from Aurora, OH)
  • 22 hours ago
  • Cleveland, OH (22 miles from Aurora, OH)
  • 22 hours ago

service....

Customer Service Representative (Ohio)

  • Brooklyn Heights, OH (16 miles from Aurora, OH)
  • 22 hours ago
  • Brooklyn Heights, OH (16 miles from Aurora, OH)
  • 22 hours ago

Summary: The Customer Service Representative, reporting directly to the Customer Service Manager, is directly responsible for providing technical support to customers....

Pharmacy Customer Service Associate

  • Parma, OH (20 miles from Aurora, OH)
  • 1 day ago
  • Parma, OH (20 miles from Aurora, OH)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Amazon Locker+ Customer Service Associate

  • Bedford, OH (11 miles from Aurora, OH)
  • 1 day ago
  • Bedford, OH (11 miles from Aurora, OH)
  • 1 day ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Agent

  • Streetsboro, OH (5 miles from Aurora, OH)
  • 2 days ago
  • Streetsboro, OH (5 miles from Aurora, OH)
  • 2 days ago

Prepare any reports concerning customer service as required by supervisors. Assist in resolving any discrepancies. Data Entry Operate the computer terminal in a proficient manner....

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Akron, OH (21 miles from Aurora, OH)
  • 2 days ago
  • Akron, OH (21 miles from Aurora, OH)
  • 2 days ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Associate - Temporary

  • Cleveland, OH (22 miles from Aurora, OH)
  • 2 days ago
  • Cleveland, OH (22 miles from Aurora, OH)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Parma, OH (20 miles from Aurora, OH)
  • 3 days ago
  • Parma, OH (20 miles from Aurora, OH)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Cleveland, OH (22 miles from Aurora, OH)
  • 4 days ago
  • Cleveland, OH (22 miles from Aurora, OH)
  • 4 days ago

We are hiring immediately a Customer Service Representative with print knowledge preferred. for the Cleveland, Ohio Print Center facility....

Customer Service Representative- United States

  • Stow, OH (11 miles from Aurora, OH)
  • 5 days ago
  • Stow, OH (11 miles from Aurora, OH)
  • 5 days ago

service experience- Must possess a strong customer orientation- Must be extremely detail oriented- Must possess strong time management skills- Excellent interpersonal & communication skills- Computer...

Retail Customer Service Representative/Cashier

  • Mayfield Hts, OH (14 miles from Aurora, OH)
  • 6 days ago
  • Mayfield Hts, OH (14 miles from Aurora, OH)
  • 6 days ago

We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Technical Customer Service Representative

  • Cleveland, OH (22 miles from Aurora, OH)
  • 7 days ago
  • Cleveland, OH (22 miles from Aurora, OH)
  • 7 days ago

Technical Customer Service Representative Location: Valley View, Ohio (Hybrid position) Reports To: Customer Service Manager FLSA Status: Exempt, Full Time Prepared Date: February 2023 Summary B'laster...

Customer Service Representative I

  • Independence, OH (16 miles from Aurora, OH)
  • 7 days ago
  • Independence, OH (16 miles from Aurora, OH)
  • 7 days ago

As a Customer Service Representative, you are the human connection to AmTrust Financial: energic, thoughtful, and professional....

Customer Service Representative (Loan Consultant II)

  • Mentor, OH (24 miles from Aurora, OH)
  • 7 days ago
  • Mentor, OH (24 miles from Aurora, OH)
  • 7 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Demographic Data for Aurora, OH

Moving to Aurora, OH? Find some basic demographic data about Aurora, OH below.

Local
National
22,167
490
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Aurora, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Aurora, OH offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Aurora, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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