Customer Service Jobs in Aurora, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Representative/Cashier
- Mayfield Hts, OH (14 miles from Aurora, OH)
- 45+ days ago
- Mayfield Hts, OH (14 miles from Aurora, OH)
- 45+ days ago
We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Bilingual Customer Service Representative
- Chagrin Falls, OH (9 miles from Aurora, OH)
- 3 hours ago
- Chagrin Falls, OH (9 miles from Aurora, OH)
- 3 hours ago
service experience (includes retail) Bonus to Have: -Prior experience within logistics/shipping/receiving Pay and Benefits The pay range for this position is $19.00 - $20.00/hr....
Pharmacy Customer Service Associate
- Cuyahoga Falls, OH (13 miles from Aurora, OH)
- 13 hours ago
- Cuyahoga Falls, OH (13 miles from Aurora, OH)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Cleveland, OH (22 miles from Aurora, OH)
- 14 hours ago
- Cleveland, OH (22 miles from Aurora, OH)
- 14 hours ago
service experience preferred Prior training and/or curriculum development experience preferred Experience using Word and Excel preferred Must possess at least one form of TSA-acceptable identification...
- Cleveland, OH (22 miles from Aurora, OH)
- 19 hours ago
- Cleveland, OH (22 miles from Aurora, OH)
- 19 hours ago
The CSR supports the service employees through processing service paperwork, preparing route schedules and inputting payroll hours and production....
- Cleveland, OH (22 miles from Aurora, OH)
- 19 hours ago
- Cleveland, OH (22 miles from Aurora, OH)
- 19 hours ago
service....
Customer Service Representative
- Euclid, OH (19 miles from Aurora, OH)
- 23 hours ago
- Euclid, OH (19 miles from Aurora, OH)
- 23 hours ago
We are currently sourcing candidates for a Customer Service Representative at our Euclid, OH facility....
Retail Customer Service Associate
- Solon, OH (6 miles from Aurora, OH)
- 1 day ago
- Solon, OH (6 miles from Aurora, OH)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Customer Service Center
- Independence, OH (16 miles from Aurora, OH)
- 1 day ago
- Independence, OH (16 miles from Aurora, OH)
- 1 day ago
Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....
Customer Service Representative
- Ravenna, OH (13 miles from Aurora, OH)
- 3 days ago
- Ravenna, OH (13 miles from Aurora, OH)
- 3 days ago
Documentation and reporting: Accurately document customer interactions and transactions in customer service software....
- Parma, OH (20 miles from Aurora, OH)
- 3 days ago
- Parma, OH (20 miles from Aurora, OH)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Southpark Center - Full Time
- Strongsville, OH (24 miles from Aurora, OH)
- 3 days ago
- Strongsville, OH (24 miles from Aurora, OH)
- 3 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
- Cleveland, OH (22 miles from Aurora, OH)
- 3 days ago
- Cleveland, OH (22 miles from Aurora, OH)
- 3 days ago
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer...
Customer Service Representative - Full Service - Advance Partners team
- Highland Hills, OH (14 miles from Aurora, OH)
- 3 days ago
- Highland Hills, OH (14 miles from Aurora, OH)
- 3 days ago
Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater...
Customer Service Associate - Temporary
- Independence, OH (16 miles from Aurora, OH)
- 3 days ago
- Independence, OH (16 miles from Aurora, OH)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Aurora, OH
Moving to Aurora, OH? Find some basic demographic data about Aurora, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Aurora, OH
Highest Education Level
Customer Services in Aurora, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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