Customer Service Jobs in Amherst, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Sandusky, OH (24 miles from Amherst, OH)
- 19 hours ago
- Sandusky, OH (24 miles from Amherst, OH)
- 19 hours ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Avon, OH (13 miles from Amherst, OH)
- 1 day ago
- Avon, OH (13 miles from Amherst, OH)
- 1 day ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative
- North Olmsted, OH (17 miles from Amherst, OH)
- 1 day ago
- North Olmsted, OH (17 miles from Amherst, OH)
- 1 day ago
Job Description The Associate Product Consultant is responsible for providing high quality customer care to create a positive experience for consumers. This role requires the ability to work in a...
Remote WorkBi-Lingual (English/Spanish) Customer Service Representative
- North Olmsted, OH (17 miles from Amherst, OH)
- 1 day ago
- North Olmsted, OH (17 miles from Amherst, OH)
- 1 day ago
Qualifications BASIC QUALIFICATIONS: High School diploma or equivalent required. 2 years experience in a contact center or other fast-paced customer service environment required....
Remote WorkCustomer Service Representative
- North Olmsted, OH (17 miles from Amherst, OH)
- 1 day ago
- North Olmsted, OH (17 miles from Amherst, OH)
- 1 day ago
Job Description The Customer Service Representative is responsible for providing high quality customer care to create a positive experience for our B2B customers....
Remote WorkPharmacy Customer Service Associate
- Elyria, OH (6 miles from Amherst, OH)
- 1 day ago
- Elyria, OH (6 miles from Amherst, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Sheffield Lake, OH (10 miles from Amherst, OH)
- 2 days ago
- Sheffield Lake, OH (10 miles from Amherst, OH)
- 2 days ago
guest deliveries as directed by managementClean and certify merchandise in the Quality Assurance Center for all items personally returnedComplete and maintain weekly vehicle maintenance sheet and route...
Amazon Locker+ Customer Service Associate
- Lakewood, OH (24 miles from Amherst, OH)
- 2 days ago
- Lakewood, OH (24 miles from Amherst, OH)
- 2 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
- Cleveland, OH (23 miles from Amherst, OH)
- 2 days ago
- Cleveland, OH (23 miles from Amherst, OH)
- 2 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Part-Time Core:tech Customer Service Representative, College Bookstore
- Elyria, OH (6 miles from Amherst, OH)
- 3 days ago
- Elyria, OH (6 miles from Amherst, OH)
- 3 days ago
Part-Time Core:tech Customer Service Representative, College Bookstore 4.2 4.2 out of 5 stars 1005 North Abbe Rd, Elyria, OH 44035 Core:Tech is a technology store located inside Commodore Books & More...
- North Ridgeville, OH (6 miles from Amherst, OH)
- 3 days ago
- North Ridgeville, OH (6 miles from Amherst, OH)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Berea, OH (20 miles from Amherst, OH)
- 4 days ago
- Berea, OH (20 miles from Amherst, OH)
- 4 days ago
service and support....
Customer Service Representative
- Berea, OH (20 miles from Amherst, OH)
- 7 days ago
- Berea, OH (20 miles from Amherst, OH)
- 7 days ago
We are looking for a Customer Service Representative working out of our Berea, OH facility....
Customer Service Associate - Temporary
- Brunswick, OH (24 miles from Amherst, OH)
- 7 days ago
- Brunswick, OH (24 miles from Amherst, OH)
- 7 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Bilingual Customer Service Representative (Spanish)
- Avon Lake, OH (15 miles from Amherst, OH)
- 10 days ago
- Avon Lake, OH (15 miles from Amherst, OH)
- 10 days ago
Use system reports and inquiries to drive activities that ensure superior customer service....
Demographic Data for Amherst, OH
Moving to Amherst, OH? Find some basic demographic data about Amherst, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Amherst, OH
Highest Education Level
Customer Services in Amherst, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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