Customer Service Jobs in Amherst, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Lakewood, OH (24 miles from Amherst, OH)
- 5 hours ago
- Lakewood, OH (24 miles from Amherst, OH)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Avon, OH (13 miles from Amherst, OH)
- 18 hours ago
- Avon, OH (13 miles from Amherst, OH)
- 18 hours ago
As the name suggests, your main priority is to provide great customer service....
Pharmacy Customer Service Associate
- Lorain, OH (7 miles from Amherst, OH)
- 1 day ago
- Lorain, OH (7 miles from Amherst, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Senior Customer Service Representative
- Lorain, OH (7 miles from Amherst, OH)
- 4 days ago
- Lorain, OH (7 miles from Amherst, OH)
- 4 days ago
Provide support for customers with respect to obtaining registrations and required documents for consignors at our auctions and provide proper paperwork & car faxes to our buyers. Receive...
Customer Service Representative
- Sandusky, OH (24 miles from Amherst, OH)
- 5 days ago
- Sandusky, OH (24 miles from Amherst, OH)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- North Olmsted, OH (17 miles from Amherst, OH)
- 7 days ago
- North Olmsted, OH (17 miles from Amherst, OH)
- 7 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that's counting on you....
Customer Service Representative
- Lorain, OH (7 miles from Amherst, OH)
- 7 days ago
- Lorain, OH (7 miles from Amherst, OH)
- 7 days ago
What Do IAA Customer Service Reps Do?...
Amazon Locker+ Customer Service Associate
- Lakewood, OH (24 miles from Amherst, OH)
- 9 days ago
- Lakewood, OH (24 miles from Amherst, OH)
- 9 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
- Avon, OH (13 miles from Amherst, OH)
- 13 days ago
- Avon, OH (13 miles from Amherst, OH)
- 13 days ago
JOB REQUIREMENTS High School Graduate/GED, college preferred 3+ years experience in customer service, supply chain, or logistics Strong computer and data entry (alpha/numeric) skills....
- Parma Heights, OH (24 miles from Amherst, OH)
- 13 days ago
- Parma Heights, OH (24 miles from Amherst, OH)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Rocky River, OH (22 miles from Amherst, OH)
- 14 days ago
- Rocky River, OH (22 miles from Amherst, OH)
- 14 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect** **:** + The opportunity to celebrate uniqueness....
Retail Customer Service Team Member-Mornings, Afternoons
- Avon, OH (13 miles from Amherst, OH)
- 14 days ago
- Avon, OH (13 miles from Amherst, OH)
- 14 days ago
Store - CLEV-AVON, OH Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative
- Wakeman, OH (10 miles from Amherst, OH)
- 14 days ago
- Wakeman, OH (10 miles from Amherst, OH)
- 14 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Lakewood, OH (24 miles from Amherst, OH)
- 15 days ago
- Lakewood, OH (24 miles from Amherst, OH)
- 15 days ago
Store 2743431: 14013 Detroit Rd, Lakewood, Ohio 44107 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Service Associate ll processes transactions routed to designated customer service desks within the case management system....
Demographic Data for Amherst, OH
Moving to Amherst, OH? Find some basic demographic data about Amherst, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Amherst, OH
Highest Education Level
Customer Services in Amherst, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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