Customer Service Jobs in Alliance, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Specialist
- DICK'S Sporting Goods
- Canton, OH (15 miles from Alliance, OH)
- 8 hours ago
- Canton, OH (15 miles from Alliance, OH)
- 8 hours ago
Serve as primary customer service provider at the front end and liaison between customers and management....
In Person- Heritage Cooperative
- Salem, OH (14 miles from Alliance, OH)
- 2 days ago
- Salem, OH (14 miles from Alliance, OH)
- 2 days ago
Ability to provide friendly, professional customer service. Ability to stand and move for extended periods. PREFERRED QUALIFICATIONS Previous retail or customer service experience....
In PersonRetail Customer Service Cashier
- Love's Travel Stops
- Diamond, OH (13 miles from Alliance, OH)
- 6 days ago
- Diamond, OH (13 miles from Alliance, OH)
- 6 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
In PersonProvides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person- Walgreens
- Canton, OH (15 miles from Alliance, OH)
- 8 days ago
- Canton, OH (15 miles from Alliance, OH)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonCustomer Service Representative
- Circle K
- North Canton, OH (14 miles from Alliance, OH)
- 10 days ago
- North Canton, OH (14 miles from Alliance, OH)
- 10 days ago
service in a courteous, friendly and attentive manner....
In PersonLead Customer Service Representative
- Circle K
- North Canton, OH (14 miles from Alliance, OH)
- 11 days ago
- North Canton, OH (14 miles from Alliance, OH)
- 11 days ago
Staffing Controls: Supervises the activities of customer service representatives in the absence of the Store Assistant Manager....
In PersonCustomer Service Representative (Limited Part-Time Nights)
- Mustard Seed Market & Cafe
- Akron, OH (22 miles from Alliance, OH)
- 11 days ago
- Akron, OH (22 miles from Alliance, OH)
- 11 days ago
Supervisory Responsibilities None Responsibilities Provides prompt and courteous customer service....
In Person Part TimeCustomer Service Associate - Temporary
- Walgreens
- Salem, OH (14 miles from Alliance, OH)
- 12 days ago
- Salem, OH (14 miles from Alliance, OH)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person TemporaryRetail Sales / Customer Service Representative
- Lamont & Scott Marketing Group
- Akron, OH (22 miles from Alliance, OH)
- 12 days ago
- Akron, OH (22 miles from Alliance, OH)
- 12 days ago
Job Description We are currently looking for Candidates in the combination role of Customer Service, Sales and Retail to start Immediately in the Akron area!...
In PersonRetail - Customer Service - Sales - Management
- Lamont & Scott Marketing Group
- Green, OH (17 miles from Alliance, OH)
- 12 days ago
- Green, OH (17 miles from Alliance, OH)
- 12 days ago
Job Description Retail - Customer Service - Sales - Management We are looking for candidates with experience in the retail and customer service industries to fill a management training position....
In PersonCredit Customer Service Representative, Hybrid , Variable Shifts with Weekends - Mason OH
- Macy's
- Deerfield, OH (8 miles from Alliance, OH)
- 19 days ago
- Deerfield, OH (8 miles from Alliance, OH)
- 19 days ago
Minimum of one year experience in customer service or a related field, preferably in the credit services industry or retail selling preferred....
HybridRetail Customer Service Cashier
- Love's Travel Stops & Country Stores, Inc.
- Canton, OH (15 miles from Alliance, OH)
- 21 days ago
- Canton, OH (15 miles from Alliance, OH)
- 21 days ago
Nearest Major Market: Canton Nearest Secondary Market: Akron Job Segment: Retail Sales, Facilities, Food Safety, Seasonal, Retail, Operations, Quality, Customer Service...
In Person- BrightView
- Youngstown, OH (24 miles from Alliance, OH)
- 22 days ago
- Youngstown, OH (24 miles from Alliance, OH)
- 22 days ago
Service Assoc......
In Person- DollarTree
- Lisbon, OH (23 miles from Alliance, OH)
- 24 days ago
- Lisbon, OH (23 miles from Alliance, OH)
- 24 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonDemographic Data for Alliance, OH
Moving to Alliance, OH? Find some basic demographic data about Alliance, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Alliance, OH
Highest Education Level
Customer Services in Alliance, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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