Customer Service Jobs in Alliance, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Delivery & Customer Service Representative CDL Required
- Ravenna, OH (17 miles from Alliance, OH)
- 19 hours ago
- Ravenna, OH (17 miles from Alliance, OH)
- 19 hours ago
Responsibilities As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service....
Remote Work- Streetsboro, OH (24 miles from Alliance, OH)
- 2 days ago
- Streetsboro, OH (24 miles from Alliance, OH)
- 2 days ago
Prepare any reports concerning customer service as required by supervisors. Assist in resolving any discrepancies. Data Entry Operate the computer terminal in a proficient manner....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Akron, OH (22 miles from Alliance, OH)
- 2 days ago
- Akron, OH (22 miles from Alliance, OH)
- 2 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- Greentown, OH (14 miles from Alliance, OH)
- 3 days ago
- Greentown, OH (14 miles from Alliance, OH)
- 3 days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
Customer Service Representative- United States
- Stow, OH (24 miles from Alliance, OH)
- 5 days ago
- Stow, OH (24 miles from Alliance, OH)
- 5 days ago
service experience- Must possess a strong customer orientation- Must be extremely detail oriented- Must possess strong time management skills- Excellent interpersonal & communication skills- Computer...
Customer Service Representative
- Lisbon, OH (23 miles from Alliance, OH)
- 6 days ago
- Lisbon, OH (23 miles from Alliance, OH)
- 6 days ago
Store 4705233: 335 N Market St, Lisbon, Ohio 44432 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
- Canton, OH (15 miles from Alliance, OH)
- 6 days ago
- Canton, OH (15 miles from Alliance, OH)
- 6 days ago
The Dispensary Agent will be cross-trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting patients...
Customer Service Associate - Temporary
- Cuyahoga Falls, OH (23 miles from Alliance, OH)
- 8 days ago
- Cuyahoga Falls, OH (23 miles from Alliance, OH)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- North Canton, OH (15 miles from Alliance, OH)
- 10 days ago
- North Canton, OH (15 miles from Alliance, OH)
- 10 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Akron, OH (22 miles from Alliance, OH)
- 10 days ago
- Akron, OH (22 miles from Alliance, OH)
- 10 days ago
Customer Service Representative Location US-OH-Akron ID 2025-1413 Category Operations Position Type Full-Time Remote No Location US-Ohio-Akron Overview To provide customer service, including receiving...
Retail Customer Service Cashier
- North Canton, OH (14 miles from Alliance, OH)
- 11 days ago
- North Canton, OH (14 miles from Alliance, OH)
- 11 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Airport Customer Service Agent - CAK
- Canton, OH (15 miles from Alliance, OH)
- 11 days ago
- Canton, OH (15 miles from Alliance, OH)
- 11 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Customer Service Representative
- Akron, OH (22 miles from Alliance, OH)
- 12 days ago
- Akron, OH (22 miles from Alliance, OH)
- 12 days ago
Customer Service Representative Akron, OH Description Job Summary Provides excellent customer service acting as a liaison between the store, its customers and associates to resolve customer concerns...
- Uniontown, OH (15 miles from Alliance, OH)
- 13 days ago
- Uniontown, OH (15 miles from Alliance, OH)
- 13 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative
- Canton, OH (15 miles from Alliance, OH)
- 15 days ago
- Canton, OH (15 miles from Alliance, OH)
- 15 days ago
Service Center Canton JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and...
Demographic Data for Alliance, OH
Moving to Alliance, OH? Find some basic demographic data about Alliance, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Alliance, OH
Highest Education Level
Customer Services in Alliance, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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