Customer Service Jobs in Akron, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Specialist
- DICK'S Sporting Goods
- Canton, OH (18 miles from Akron, OH)
- 14 hours ago
- Canton, OH (18 miles from Akron, OH)
- 14 hours ago
Serve as primary customer service provider at the front end and liaison between customers and management....
In PersonCustomer Service Representative
- Circle K Stores, Inc.
- Brunswick, OH (20 miles from Akron, OH)
- 3 days ago
- Brunswick, OH (20 miles from Akron, OH)
- 3 days ago
service in a courteous, friendly and attentive manner....
In PersonCustomer Service Associate - Temporary
- Walgreens
- Fairlawn, OH (9 miles from Akron, OH)
- 6 days ago
- Fairlawn, OH (9 miles from Akron, OH)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person TemporaryCustomer Service Representative
- Circle K
- Strongsville, OH (23 miles from Akron, OH)
- 6 days ago
- Strongsville, OH (23 miles from Akron, OH)
- 6 days ago
service in a courteous, friendly and attentive manner....
In PersonPharmacy Customer Service Associate
- Walgreens
- Alliance, OH (22 miles from Akron, OH)
- 7 days ago
- Alliance, OH (22 miles from Akron, OH)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person- Walgreens
- Canton, OH (18 miles from Akron, OH)
- 8 days ago
- Canton, OH (18 miles from Akron, OH)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonLead Customer Service Representative
- Circle K
- Twinsburg, OH (19 miles from Akron, OH)
- 8 days ago
- Twinsburg, OH (19 miles from Akron, OH)
- 8 days ago
Staffing Controls: Supervises the activities of customer service representatives in the absence of the Store Assistant Manager....
In PersonLead Customer Service Representative
- Circle K Stores, Inc.
- Macedonia, OH (18 miles from Akron, OH)
- 9 days ago
- Macedonia, OH (18 miles from Akron, OH)
- 9 days ago
Staffing Controls: Supervises the activities of customer service representatives in the absence of the Store Assistant Manager....
In PersonCustomer Service Representative (Limited Part-Time Nights)
- Mustard Seed Market & Cafe
- Akron, OH
- 12 days ago
- Akron, OH
- 12 days ago
Supervisory Responsibilities None Responsibilities Provides prompt and courteous customer service....
In Person Part TimeRetail Sales / Customer Service Representative
- Lamont & Scott Marketing Group
- Akron, OH
- 13 days ago
- Akron, OH
- 13 days ago
Job Description We are currently looking for Candidates in the combination role of Customer Service, Sales and Retail to start Immediately in the Akron area!...
In PersonRetail - Customer Service - Sales - Management
- Lamont & Scott Marketing Group
- Green, OH (8 miles from Akron, OH)
- 13 days ago
- Green, OH (8 miles from Akron, OH)
- 13 days ago
Job Description Retail - Customer Service - Sales - Management We are looking for candidates with experience in the retail and customer service industries to fill a management training position....
In Person- DollarTree
- Aurora, OH (21 miles from Akron, OH)
- 14 days ago
- Aurora, OH (21 miles from Akron, OH)
- 14 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
In PersonRetail Customer Service Supervisor (Part Time)
- TJX
- Strongsville, OH (23 miles from Akron, OH)
- 18 days ago
- Strongsville, OH (23 miles from Akron, OH)
- 18 days ago
Role models outstanding customer service....
In Person Part Time- Navigate360
- Richfield, OH (14 miles from Akron, OH)
- 19 days ago
- Richfield, OH (14 miles from Akron, OH)
- 19 days ago
Collaborate with the Support Team: Partner with Customer Service Representatives and team leads to coordinate workload, share information, and ensure seamless customer handoffs....
RemoteCredit Customer Service Representative, Hybrid , Variable Shifts with Weekends - Mason OH
- Macy's
- Deerfield, OH (24 miles from Akron, OH)
- 19 days ago
- Deerfield, OH (24 miles from Akron, OH)
- 19 days ago
Minimum of one year experience in customer service or a related field, preferably in the credit services industry or retail selling preferred....
HybridDemographic Data for Akron, OH
Moving to Akron, OH? Find some basic demographic data about Akron, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Akron, OH
Highest Education Level
Customer Services in Akron, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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