Customer Service Jobs in West Fargo, ND
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Experience Associate, West Acres - Full Time
- Fargo, ND (6 miles from West Fargo, ND)
- 3 days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 3 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Retail Customer Service Cashier
- Fargo, ND (6 miles from West Fargo, ND)
- 6 days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 6 days ago
**Job Functions** : + General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs. + Balancing...
Customer Service Representative
- Fargo, ND (6 miles from West Fargo, ND)
- 10 days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 10 days ago
Major Purpose Provides information/solutions as frontline support to channel partners/customers/Company personnel on basic product related inquiries on policies, issues and concerns to optimize...
Customer Experience Associate Part-Time
- Fargo, ND (6 miles from West Fargo, ND)
- 10 days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 10 days ago
Qualifications: High school diploma or equivalency; or one to three years of related experience in a customer service environment....
Customer Service Associate Job
- Fargo, ND (6 miles from West Fargo, ND)
- 11 days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 11 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Representative Nights and Weekend
- Moorhead, MN (11 miles from West Fargo, ND)
- 25 days ago
- Moorhead, MN (11 miles from West Fargo, ND)
- 25 days ago
experience by providing a superior level of customer service to members, prospective members, and guests....
Retail Customer Service Associate
- Fargo, ND (6 miles from West Fargo, ND)
- 30+ days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4831 13TH AVE S, FARGO, ND 58103...
Retail Customer Service Specialist
- Moorhead, MN (11 miles from West Fargo, ND)
- 30+ days ago
- Moorhead, MN (11 miles from West Fargo, ND)
- 30+ days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Retail Customer Service Cashier
- Fargo, ND (5 miles from West Fargo, ND)
- 45+ days ago
- Fargo, ND (5 miles from West Fargo, ND)
- 45+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
U-Box Customer Care Representative (CDL)
- Fargo, ND (6 miles from West Fargo, ND)
- 60+ days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 60+ days ago
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
Customer Service Representative
- Moorhead, MN (11 miles from West Fargo, ND)
- 60+ days ago
- Moorhead, MN (11 miles from West Fargo, ND)
- 60+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)
- Fargo, ND (6 miles from West Fargo, ND)
- 90+ days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 90+ days ago
We believe our investment in top talent sets us apart and ensures our customer receive the best customer service experience possible....
Demographic Data for West Fargo, ND
Moving to West Fargo, ND? Find some basic demographic data about West Fargo, ND below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in West Fargo, ND
Highest Education Level
Customer Services in West Fargo, ND offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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