Customer Service Jobs in North Dakota

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 72 Jobs

Customer Service Representative-10:00 AM - 6:30 PM

  • Bismarck, ND
  • 13 hours ago
  • Bismarck, ND
  • 13 hours ago

Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....

Customer Service Representative - Full-Time

  • Grand Forks, ND
  • 20 hours ago
  • Grand Forks, ND
  • 20 hours ago

Were hiring immediately for a Customer Service Representative at the Grand Forks International Airport!...

Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)

  • Grand Forks, ND
  • 1 day ago
  • Grand Forks, ND
  • 1 day ago

We believe our investment in top talent sets us apart and ensures our customer receive the best customer service experience possible....

Customer Service Representative (remote)

  • Bismarck, ND
  • 2 days ago
  • Bismarck, ND
  • 2 days ago

CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Service Representative (Healthcare) - Remote

  • Bismarck, ND
  • 2 days ago
  • Bismarck, ND
  • 2 days ago

Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative (Remote...

Remote Work

Customer Service Representative Nights and Weekend

  • Minot, ND
  • 2 days ago
  • Minot, ND
  • 2 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative

  • Minot, ND
  • 2 days ago
  • Minot, ND
  • 2 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Associate Job Fargo, ND

  • Fargo, ND
  • 4 days ago
  • Fargo, ND
  • 4 days ago

Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...

Customer Service Representative

  • Fargo, ND
  • 4 days ago
  • Fargo, ND
  • 4 days ago

Build lasting relationships by exemplifying our exceptionally brilliant customer service philosophy in every interaction....

What you need to succeed A High School Diploma or GED with 1 year of experience in customer service or related experience is required....

Remote Work

Customer Service Representative

  • Fargo, ND
  • 6 days ago
  • Fargo, ND
  • 6 days ago

Build lasting relationships by exemplifying our exceptionally brilliant customer service philosophy in every interaction....

Distribution Customer Service Representative

  • Fargo, ND
  • 6 days ago
  • Fargo, ND
  • 6 days ago

Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager....

Receptionist/Customer Service Representative

  • Dickinson, ND
  • 8 days ago
  • Dickinson, ND
  • 8 days ago

Receptionist/Customer Service Representative Farm Credit Services of Mandan 1300 Roughrider Boulevard, Dickinson, ND 58601 Farm Credit Services of Mandan is hiring a full-time Receptionist/Customer...

Customer Service Representative (Change of Agent) Remote USA R0049353

  • Bismarck, ND
  • 12 days ago
  • Bismarck, ND
  • 12 days ago

Customer Service Representative (Change of Agent) On Site Austin, TX R0049353 |** **FCC | CT Corporation System Wolters Kluwer** **Job Description** As a **Customer Service Representative (Change of...

Remote Customer Service Representative

  • ND
  • 12 days ago
  • ND
  • 12 days ago

**Remote Customer Service Representative** $14.00 HR **Please note that applicants residing in the following states are not eligible for this position:** **AK, AZ, CA, CO, CT, DE, HI, IL, ME, MD, MA...

Remote Work

Demographic Data for North Dakota

Moving to North Dakota? Find some basic demographic data about North Dakota below.


Local
National
778,443
24,502

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in North Dakota

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in North Dakota offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in North Dakota
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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