Customer Service Jobs in North Dakota
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Bilingual Spanish Customer Service Representative - Remote
- Bismarck, ND
- 4 hours ago
- Bismarck, ND
- 4 hours ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkCustomer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Bismarck, ND
- 7 hours ago
- Bismarck, ND
- 7 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative, Specialized Services Bagster
- Bismarck, ND
- 1 day ago
- Bismarck, ND
- 1 day ago
They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....
Build meaningful relationships and demonstrate our exceptionally brilliant customer service philosophy....
Job Segment: Customer Service Representative, Supply Chain, ERP, SAP, Customer Service, Operations, Technology...
Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Senior Customer Service Representative - Corporate Filings
- Bismarck, ND
- 2 days ago
- Bismarck, ND
- 2 days ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
JOB DESCRIPTION: Customer Service Representative DEPARTMENT: Customer Service JOB SUMMARY: The CSR will provide exceptional customer service while conducting a variety of banking transactions using...
Bilingual in Spanish Customer Service Representative I
- Bismarck, ND
- 2 days ago
- Bismarck, ND
- 2 days ago
**Qualifications for Best in Class Customer Service:** **Empathy** : The ability to understand and share the feelings of customers is crucial....
Remote WorkCustomer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...
**Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and...
Remote WorkRetail Customer Experience Associate, West Acres - Full Time
- Fargo, ND
- 2 days ago
- Fargo, ND
- 2 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)
- Dickinson, ND
- 2 days ago
- Dickinson, ND
- 2 days ago
Build meaningful relationships and demonstrate our exceptionally brilliant customer service philosophy....
Demographic Data for North Dakota
Moving to North Dakota? Find some basic demographic data about North Dakota below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in North Dakota
Highest Education Level
Customer Services in North Dakota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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