Customer Service Jobs in North Dakota
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
and integrity instituting a highly responsive and unsurpassed level of customer service....
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Remote--- Bilingual (Spanish) Automotive Customer Service Representative
- Mountain, ND
- 1 day ago
- Mountain, ND
- 1 day ago
Responsibilities Your Responsibilities As a Bilingual (Spanish) Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns...
Remote WorkRemote --- Automotive Customer Service Representative
- Mountain, ND
- 2 days ago
- Mountain, ND
- 2 days ago
Responsibilities Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
Remote WorkWere hiring immediately for a Customer Service Representative at the Fargo Hector International Airport!...
The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2501- 32ND AVE....
Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)
- Mandan, ND
- 5 days ago
- Mandan, ND
- 5 days ago
Build lasting relationships by exemplifying our exceptionally brilliant customer service philosophy in every interaction. Your Schedule: Monday to Friday: 1:15 PM - 6:15 PM (Closing Shift)....
Provide excellent customer services for high volume inbound provider calls for the Claims Inquiry/Claims Research Medicaid team....
Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)
- Mandan, ND
- 6 days ago
- Mandan, ND
- 6 days ago
Build lasting relationships by exemplifying our exceptionally brilliant customer service philosophy in every interaction. Your Schedule: Monday to Friday: 1:15 PM - 6:15 PM (Closing Shift)....
Shift: INSERT SHIFT HERE Guaranteed Hours Job Duties Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company...
experience by providing a superior level of customer service to members, prospective members, and guests....
As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passengers trip....
Demographic Data for North Dakota
Moving to North Dakota? Find some basic demographic data about North Dakota below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in North Dakota
Highest Education Level
Customer Services in North Dakota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Forklift
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Decision Making
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »