Customer Service Jobs in Zebulon, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 49 Jobs

Customer Service Representative-10:00 AM - 6:30 PM

  • Raleigh, NC (17 miles from Zebulon, NC)
  • 1 day ago
  • Raleigh, NC (17 miles from Zebulon, NC)
  • 1 day ago

Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....

Customer Service Representative

  • Raleigh, NC (17 miles from Zebulon, NC)
  • 2 days ago
  • Raleigh, NC (17 miles from Zebulon, NC)
  • 2 days ago

Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems....

Customer Service Representative

  • Raleigh, NC (17 miles from Zebulon, NC)
  • 2 days ago
  • Raleigh, NC (17 miles from Zebulon, NC)
  • 2 days ago

Specific qualifications for the role include: Comfortable with sales Professional phone etiquette Adaptive to technology Strong customer service skills Excellent office management skills Solid typing...

HVAC Customer Service Representative / Dispatcher

  • Raleigh, NC (17 miles from Zebulon, NC)
  • 2 days ago
  • Raleigh, NC (17 miles from Zebulon, NC)
  • 2 days ago

Reputable company of 42+ years is seeking experienced Service Dispatcher/ Customer Service Representative. Service Titan experience is mandatory....

Customer Service Representative (Healthcare) - Remote

  • Raleigh, NC (17 miles from Zebulon, NC)
  • 3 days ago
  • Raleigh, NC (17 miles from Zebulon, NC)
  • 3 days ago

Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative (Remote...

Remote Work

Customer Service Representative (remote)

  • Raleigh, NC (17 miles from Zebulon, NC)
  • 3 days ago
  • Raleigh, NC (17 miles from Zebulon, NC)
  • 3 days ago

CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Service Associate - Temporary

  • Raleigh, NC (17 miles from Zebulon, NC)
  • 3 days ago
  • Raleigh, NC (17 miles from Zebulon, NC)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Wake Forest, NC (16 miles from Zebulon, NC)
  • 8 days ago
  • Wake Forest, NC (16 miles from Zebulon, NC)
  • 8 days ago

Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: Wake Forest, North Carolina, United States Of America Views:2 Our client is looking for enthusiastic, motivated,...

Customer Service Representative - Collections

  • Nashville, NC (22 miles from Zebulon, NC)
  • 8 days ago
  • Nashville, NC (22 miles from Zebulon, NC)
  • 8 days ago

Skill in customer service excellence and collaborative conflict resolution....

Customer Service Representative / Project Manager in Garner,NC,US

  • Garner, NC (18 miles from Zebulon, NC)
  • 12 days ago
  • Garner, NC (18 miles from Zebulon, NC)
  • 12 days ago

Customer Service & Project Manager - Print & Marketing Solutions Full-Time | Competitive Benefits | Growth Opportunity Benefits Offered: 401(k) with matching Performance-based bonus Company events and...

Customer Service Representative (Change of Agent) Remote USA R0049353

  • Raleigh, NC (17 miles from Zebulon, NC)
  • 13 days ago
  • Raleigh, NC (17 miles from Zebulon, NC)
  • 13 days ago

Customer Service Representative (Change of Agent) On Site Austin, TX R0049353 |** **FCC | CT Corporation System Wolters Kluwer** **Job Description** As a **Customer Service Representative (Change of...

Associate Customer Service Representative

  • Raleigh, NC (17 miles from Zebulon, NC)
  • 13 days ago
  • Raleigh, NC (17 miles from Zebulon, NC)
  • 13 days ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Customer Service Associate

  • Garner, NC (18 miles from Zebulon, NC)
  • 14 days ago
  • Garner, NC (18 miles from Zebulon, NC)
  • 14 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Raleigh, NC (17 miles from Zebulon, NC)
  • 14 days ago
  • Raleigh, NC (17 miles from Zebulon, NC)
  • 14 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Raleigh, NC (17 miles from Zebulon, NC)
  • 15 days ago
  • Raleigh, NC (17 miles from Zebulon, NC)
  • 15 days ago

Store 2723303: 2506 S Saunders St, Raleigh, North Carolina 27603 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Zebulon, NC

Moving to Zebulon, NC? Find some basic demographic data about Zebulon, NC below.


Local
National
27,178
473
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Zebulon, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Zebulon, NC offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Zebulon, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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