Customer Service Jobs in Zebulon, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Rolesville, NC (10 miles from Zebulon, NC)
- 11 hours ago
- Rolesville, NC (10 miles from Zebulon, NC)
- 11 hours ago
Come join a company that values your growth and input as our newest Customer Service Representative! Why Choose Mitchell Heating and Cooling?...
Customer Service Representative Job
- Garner, NC (18 miles from Zebulon, NC)
- 16 hours ago
- Garner, NC (18 miles from Zebulon, NC)
- 16 hours ago
Apply for FYZICAL's Customer Service Representative job opening today!...
Customer Service Representative Job Garner, NC
- Garner, NC (18 miles from Zebulon, NC)
- 16 hours ago
- Garner, NC (18 miles from Zebulon, NC)
- 16 hours ago
Apply for FYZICALs Customer Service Representative job opening today!...
Pharmacy Customer Service Associate
- Raleigh, NC (17 miles from Zebulon, NC)
- 23 hours ago
- Raleigh, NC (17 miles from Zebulon, NC)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Job Raleigh, NC
- Raleigh, NC (17 miles from Zebulon, NC)
- 1 day ago
- Raleigh, NC (17 miles from Zebulon, NC)
- 1 day ago
Bring JOY to YOUR Journey and ap ply today for our full-time Customer Service Associate position!...
Utilities Customer Service Representative
- Louisburg, NC (19 miles from Zebulon, NC)
- 1 day ago
- Louisburg, NC (19 miles from Zebulon, NC)
- 1 day ago
Thorough knowledge of the Countys customer service procedures. Considerable knowledge of file and record maintenance. Skill in the operation of computer equipment and general office equipment....
Retail Customer Experience Associate, Woodfield - Full Time
- Raleigh, NC (17 miles from Zebulon, NC)
- 1 day ago
- Raleigh, NC (17 miles from Zebulon, NC)
- 1 day ago
Id : REQ_574792, Title : Retail Customer Experience Associate, Woodfield - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...376, ExternalPostedStartDate...
Customer Service Representative
- Raleigh, NC (17 miles from Zebulon, NC)
- 1 day ago
- Raleigh, NC (17 miles from Zebulon, NC)
- 1 day ago
The North Carolina Wildlife Resources Commission is accepting applications for a Customer Service Representative (Administrative Specialist I) for our Customer Support Services (CSS) office....
Pharmacy Customer Service Associate
- Garner, NC (18 miles from Zebulon, NC)
- 2 days ago
- Garner, NC (18 miles from Zebulon, NC)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Associate Customer Service Representative Everyday Banking
- Raleigh, NC (17 miles from Zebulon, NC)
- 3 days ago
- Raleigh, NC (17 miles from Zebulon, NC)
- 3 days ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....
Customer Service Representative
- Brentwood, NC (13 miles from Zebulon, NC)
- 3 days ago
- Brentwood, NC (13 miles from Zebulon, NC)
- 3 days ago
The Customer Service Representative will interact with and support the Company's customers and Technical Sales Representatives....
Sales & Customer Service Associate
- Wake Forest, NC (16 miles from Zebulon, NC)
- 3 days ago
- Wake Forest, NC (16 miles from Zebulon, NC)
- 3 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Raleigh, NC (17 miles from Zebulon, NC)
- 4 days ago
- Raleigh, NC (17 miles from Zebulon, NC)
- 4 days ago
Role/Responsibilities/Project: We are seeking a detail-oriented and customer-focused Customer Service Representative with a minimum of 3 years of experience in customer service....
Customer Service Representative - Immediate Hire with Great Benefits!
- Raleigh, NC (17 miles from Zebulon, NC)
- 4 days ago
- Raleigh, NC (17 miles from Zebulon, NC)
- 4 days ago
Our client is seeking a customer-focused and detail-oriented Call Center Representative with previous experience in the banking industry. The ideal candidate will be responsible for handling...
Demographic Data for Zebulon, NC
Moving to Zebulon, NC? Find some basic demographic data about Zebulon, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Zebulon, NC
Highest Education Level
Customer Services in Zebulon, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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