Customer Service Jobs in Winston Salem, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Greensboro, NC (24 miles from Winston Salem, NC)
- 15 hours ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 15 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Client Service Representative (Winston Salem Branch)
- Winston Salem, NC
- 2 days ago
- Winston Salem, NC
- 2 days ago
One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent...
Lead Customer Service Representative, Full or Part Time
- Lewisville, NC (13 miles from Winston Salem, NC)
- 3 days ago
- Lewisville, NC (13 miles from Winston Salem, NC)
- 3 days ago
Store 2701539: 480 Williams Rd, Lewisville, North Carolina 27023 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, Life Contact Center
- Greensboro, NC (24 miles from Winston Salem, NC)
- 4 days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 4 days ago
Customer service experience or data entry experience while using multiple systems....
Remote WorkCustomer Service Representative (Loan Consultant II)
- High Point, NC (16 miles from Winston Salem, NC)
- 4 days ago
- High Point, NC (16 miles from Winston Salem, NC)
- 4 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Property Casualty Customer Service Representative
- Greensboro, NC (24 miles from Winston Salem, NC)
- 5 days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 5 days ago
Brown & Brown is Seeking a Property Casualty Customer Service Representative to join our growing team in Greensboro, NC....
- Kernersville, NC (6 miles from Winston Salem, NC)
- 5 days ago
- Kernersville, NC (6 miles from Winston Salem, NC)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Greensboro, NC (24 miles from Winston Salem, NC)
- 6 days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Greensboro, NC (24 miles from Winston Salem, NC)
- 8 days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 8 days ago
The Customer Service Specialist plays a vital role in communication and relationship building with our client's suppliers capturing outstanding transactions not yet processed by our client....
Spanish Bilingual Customer Service Representative
- Greensboro, NC (24 miles from Winston Salem, NC)
- 8 days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 8 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Customer Service Representative
- Greensboro, NC (24 miles from Winston Salem, NC)
- 9 days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 9 days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representative
- High Point, NC (16 miles from Winston Salem, NC)
- 9 days ago
- High Point, NC (16 miles from Winston Salem, NC)
- 9 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Responsibilities To provide the highest level of Customer Service while maintaining a competent communication with customers, technicians, drivers, team members, supervisors....
Customer Service Representative
- Greensboro, NC (24 miles from Winston Salem, NC)
- 9 days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 9 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Winston Salem, NC
Moving to Winston Salem, NC? Find some basic demographic data about Winston Salem, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Winston Salem, NC
Highest Education Level
Customer Services in Winston Salem, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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