Customer Service Jobs in Wilmington, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative, Full or Part Time
- Belville, NC (7 miles from Wilmington, NC)
- 1 day ago
- Belville, NC (7 miles from Wilmington, NC)
- 1 day ago
Store 2704576: 51 River Rd SE, Belville, North Carolina 28451 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Supply, NC (24 miles from Wilmington, NC)
- 3 days ago
- Supply, NC (24 miles from Wilmington, NC)
- 3 days ago
Store 2723487: 16 Ocean Hwy W, Supply, North Carolina 28462 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Overnight Customer Service Representative
- Castle Hayne, NC (6 miles from Wilmington, NC)
- 4 days ago
- Castle Hayne, NC (6 miles from Wilmington, NC)
- 4 days ago
28429 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Remote Customer Service Representative - Now Hiring Zuzick & Associates Today At Zuzick & Associates, Globe Life/AIL we provide permanent benefits for union and association members across the United...
Remote WorkJoin Barclays as a Customer Experience Associate. In this exciting cross-functional role, you will get to work across every area of the organization to help understand and improve the customer...
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Store 2704584: 6330 Market Street, Wilmington, North Carolina 28405 Availability - Shift/Days Full time Overnight Shift Lead Customer Service Representative We want you to join our team as a Customer...
Customer Service Representatives en sure delivery of excellent customer service through fast and accurate communication and coordinating with other departments to resolve inquires....
Service Representative provides customer services to customers and stakeholders who contact the office by phone....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
service,management,skills Full Time Hourly, Non-Exempt Overview: We are searching for an experienced Customer Service Representative at our Wilmington, NC facility....
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
Transportation Customer Service Representative - Part-Time Temporary
- Southport, NC (21 miles from Wilmington, NC)
- 28 days ago
- Southport, NC (21 miles from Wilmington, NC)
- 28 days ago
Transportation Customer Service Representative - Part-Time Temporary GENERAL STATEMENT OF JOB Under general supervision performs shift work at the Reservations and Customer Service Center and at the...
Customer Service Representative
- Leland, NC (7 miles from Wilmington, NC)
- 30+ days ago
- Leland, NC (7 miles from Wilmington, NC)
- 30+ days ago
Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis....
Demographic Data for Wilmington, NC
Moving to Wilmington, NC? Find some basic demographic data about Wilmington, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Wilmington, NC
Highest Education Level
Customer Services in Wilmington, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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