Customer Service Jobs in Walkertown, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 51 Jobs

Customer Service Representative

  • Pilot Mountain, NC (23 miles from Walkertown, NC)
  • 4 hours ago
  • Pilot Mountain, NC (23 miles from Walkertown, NC)
  • 4 hours ago

Store 2701524: 805 S Key St, Pilot Mountain, North Carolina 27041 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer...

Customer Service Representative

  • Greensboro, NC (23 miles from Walkertown, NC)
  • 12 hours ago
  • Greensboro, NC (23 miles from Walkertown, NC)
  • 12 hours ago

the company's CRM and order management systems (Crop Edge, SAP). + Contribute to maintaining high customer service standards and improving customer satisfaction. + Provide feedback on customer service...

Customer Experience Associate - Work From Home

  • Kernersville, NC (6 miles from Walkertown, NC)
  • 19 hours ago
  • Kernersville, NC (6 miles from Walkertown, NC)
  • 19 hours ago

FT Customer Experience Associate - Work From Home [Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Experience Associate...

Remote Work

Customer Service Associate

  • Advance, NC (22 miles from Walkertown, NC)
  • 1 day ago
  • Advance, NC (22 miles from Walkertown, NC)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Greensboro, NC (23 miles from Walkertown, NC)
  • 1 day ago
  • Greensboro, NC (23 miles from Walkertown, NC)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • High Point, NC (18 miles from Walkertown, NC)
  • 1 day ago
  • High Point, NC (18 miles from Walkertown, NC)
  • 1 day ago

Customer Service Representative Graham Personnel Services High Point, NC, US 3 days ago Quick Job type Full-time Quick Job description Graham Personnel Services is seeking Customer Service Representatives...

Customer Service Representative

  • High Point, NC (18 miles from Walkertown, NC)
  • 1 day ago
  • High Point, NC (18 miles from Walkertown, NC)
  • 1 day ago

Customer Service Representative P Promotions High Point, NC, US 2 days ago Quick Job type Full-time Quick Job description Join Our Team as a Customer Service Representative!...

Customer Service Representative

  • High Point, NC (18 miles from Walkertown, NC)
  • 3 days ago
  • High Point, NC (18 miles from Walkertown, NC)
  • 3 days ago

The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....

Customer Service Associate - Temporary

  • High Point, NC (18 miles from Walkertown, NC)
  • 5 days ago
  • High Point, NC (18 miles from Walkertown, NC)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Greensboro, NC (23 miles from Walkertown, NC)
  • 5 days ago
  • Greensboro, NC (23 miles from Walkertown, NC)
  • 5 days ago

quotes, secure optimal pricing, and ensure on-time order fulfillment....

Client Service Representative

  • Thomasville, NC (22 miles from Walkertown, NC)
  • 5 days ago
  • Thomasville, NC (22 miles from Walkertown, NC)
  • 5 days ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Associate

  • High Point, NC (18 miles from Walkertown, NC)
  • 7 days ago
  • High Point, NC (18 miles from Walkertown, NC)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Madison, NC (17 miles from Walkertown, NC)
  • 7 days ago
  • Madison, NC (17 miles from Walkertown, NC)
  • 7 days ago

Customer Service Representative Job Description We are seeking a dedicated Customer Service Representative to handle order entry and inquiries, maintain accounts, and collaborate with outside sales...

Retail Customer Service Associate

  • Winston Salem, NC (4 miles from Walkertown, NC)
  • 9 days ago
  • Winston Salem, NC (4 miles from Walkertown, NC)
  • 9 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 930 Hanes Mall Blvd, Winston Salem...

Customer Care Representative

  • Greensboro, NC (23 miles from Walkertown, NC)
  • 9 days ago
  • Greensboro, NC (23 miles from Walkertown, NC)
  • 9 days ago

service experience Prior experience in Customer Service role required: Chemical industry or related CSR experience preferred Demonstrated proficiency with computer operations required; ERP system experience...

Demographic Data for Walkertown, NC

Moving to Walkertown, NC? Find some basic demographic data about Walkertown, NC below.


Local
National
8,195
119
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Walkertown, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Walkertown, NC offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Walkertown, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »