Customer Service Jobs in Wake Forest, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative-Chat Repair
- Morrisville, NC (17 miles from Wake Forest, NC)
- 1 day ago
- Morrisville, NC (17 miles from Wake Forest, NC)
- 1 day ago
If so, working in customer service as a Chat Repair Representative at Spectrum may be right for you!...
Customer Service Representative - FT
- Raleigh, NC (14 miles from Wake Forest, NC)
- 2 days ago
- Raleigh, NC (14 miles from Wake Forest, NC)
- 2 days ago
service....
Customer Service Representative
- Morrisville, NC (17 miles from Wake Forest, NC)
- 3 days ago
- Morrisville, NC (17 miles from Wake Forest, NC)
- 3 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Success Representative
- Durham, NC (19 miles from Wake Forest, NC)
- 4 days ago
- Durham, NC (19 miles from Wake Forest, NC)
- 4 days ago
If so, join Nutanix as a Customer Success Representative and be part of a dynamic team that delivers exceptional customer service, improves retention, and drives revenue growth....
Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: Wake Forest, North Carolina, United States Of America Views:2 Our client is looking for enthusiastic, motivated,...
Customer Service Representative / Project Manager in Garner,NC,US
- Garner, NC (23 miles from Wake Forest, NC)
- 8 days ago
- Garner, NC (23 miles from Wake Forest, NC)
- 8 days ago
Customer Service & Project Manager - Print & Marketing Solutions Full-Time | Competitive Benefits | Growth Opportunity Benefits Offered: 401(k) with matching Performance-based bonus Company events and...
- Brentwood, NC (11 miles from Wake Forest, NC)
- 9 days ago
- Brentwood, NC (11 miles from Wake Forest, NC)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service & Retail Front Desk Associate - Store #53 - 1600 South Miami Blvd
- Durham, NC (19 miles from Wake Forest, NC)
- 9 days ago
- Durham, NC (19 miles from Wake Forest, NC)
- 9 days ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Customer Service Representative (Change of Agent) Remote USA R0049353
- Raleigh, NC (14 miles from Wake Forest, NC)
- 9 days ago
- Raleigh, NC (14 miles from Wake Forest, NC)
- 9 days ago
Customer Service Representative (Change of Agent) On Site Austin, TX R0049353 |** **FCC | CT Corporation System Wolters Kluwer** **Job Description** As a **Customer Service Representative (Change of...
Senior Customer Service Representative
- Raleigh, NC (14 miles from Wake Forest, NC)
- 9 days ago
- Raleigh, NC (14 miles from Wake Forest, NC)
- 9 days ago
Customer Service Representatives in our permanent work from home role $19.50/hr wage....
Remote WorkAssociate Customer Service Representative
- Raleigh, NC (14 miles from Wake Forest, NC)
- 9 days ago
- Raleigh, NC (14 miles from Wake Forest, NC)
- 9 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative - PT
- Raleigh, NC (14 miles from Wake Forest, NC)
- 10 days ago
- Raleigh, NC (14 miles from Wake Forest, NC)
- 10 days ago
service....
- Morrisville, NC (17 miles from Wake Forest, NC)
- 11 days ago
- Morrisville, NC (17 miles from Wake Forest, NC)
- 11 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Associate, InMotion
- Morrisville, NC (17 miles from Wake Forest, NC)
- 11 days ago
- Morrisville, NC (17 miles from Wake Forest, NC)
- 11 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative
- Raleigh, NC (14 miles from Wake Forest, NC)
- 11 days ago
- Raleigh, NC (14 miles from Wake Forest, NC)
- 11 days ago
Store 2723303: 2506 S Saunders St, Raleigh, North Carolina 27603 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Wake Forest, NC
Moving to Wake Forest, NC? Find some basic demographic data about Wake Forest, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Wake Forest, NC
Highest Education Level
Customer Services in Wake Forest, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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