Customer Service Jobs in Troy, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Denton, NC (14 miles from Troy, NC)
- 1 day ago
- Denton, NC (14 miles from Troy, NC)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
PartTime Customer Service Associate Pro Weekend
- Lexington, NC (24 miles from Troy, NC)
- 2 days ago
- Lexington, NC (24 miles from Troy, NC)
- 2 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
- Asheboro, NC (23 miles from Troy, NC)
- 3 days ago
- Asheboro, NC (23 miles from Troy, NC)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Spanish Bilingual Customer Service Representative
- Asheboro, NC (23 miles from Troy, NC)
- 5 days ago
- Asheboro, NC (23 miles from Troy, NC)
- 5 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
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Lead Customer Service Representative, Full or Part Time
- Lexington, NC (24 miles from Troy, NC)
- 27 days ago
- Lexington, NC (24 miles from Troy, NC)
- 27 days ago
Store 2701493: 299 Hwy 64 W, Lexington, North Carolina 27295 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Lexington, NC (24 miles from Troy, NC)
- 27 days ago
- Lexington, NC (24 miles from Troy, NC)
- 27 days ago
Store 2701493: 299 Hwy 64 W, Lexington, North Carolina 27295 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative (Loan Consultant I)
- Albemarle, NC (15 miles from Troy, NC)
- 30+ days ago
- Albemarle, NC (15 miles from Troy, NC)
- 30+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative- Technical
- Asheboro, NC (23 miles from Troy, NC)
- 45+ days ago
- Asheboro, NC (23 miles from Troy, NC)
- 45+ days ago
Express is hiring a Customer Service Representative with technical aptitude for a local company in Asheboro....
Demographic Data for Troy, NC
Moving to Troy, NC? Find some basic demographic data about Troy, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Troy, NC
Highest Education Level
Customer Services in Troy, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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