Customer Service Jobs in Swansboro, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-14 of 14 Jobs

Retail Customer Service Associate

  • Jacksonville, NC (22 miles from Swansboro, NC)
  • 21 hours ago
  • Jacksonville, NC (22 miles from Swansboro, NC)
  • 21 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1170 Western Blvd, Jacksonville,...

Customer Service Representative

  • Atlantic Beach, NC (18 miles from Swansboro, NC)
  • 2 days ago
  • Atlantic Beach, NC (18 miles from Swansboro, NC)
  • 2 days ago

Store 2720918: 407 E Fort MacOn Rd, Atlantic Beach, North Carolina 28512 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Retail-Customer Service Team Member-Part Time

  • Jacksonville, NC (22 miles from Swansboro, NC)
  • 4 days ago
  • Jacksonville, NC (22 miles from Swansboro, NC)
  • 4 days ago

Store - JACKSONVILLE, NC Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Associate

  • Swansboro, NC
  • 5 days ago
  • Swansboro, NC
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Agent, Cross Functional (Part-Time)

  • Jacksonville, NC (22 miles from Swansboro, NC)
  • 6 days ago
  • Jacksonville, NC (22 miles from Swansboro, NC)
  • 6 days ago

To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....

Customer Service Associate

  • Jacksonville, NC (15 miles from Swansboro, NC)
  • 7 days ago
  • Jacksonville, NC (15 miles from Swansboro, NC)
  • 7 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

  • Jacksonville, NC (22 miles from Swansboro, NC)
  • 9 days ago
  • Jacksonville, NC (22 miles from Swansboro, NC)
  • 9 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative, Full or Part Time

  • Jacksonville, NC (22 miles from Swansboro, NC)
  • 17 days ago
  • Jacksonville, NC (22 miles from Swansboro, NC)
  • 17 days ago

Store 2704577: 1731 Lejeune Blvd, Jacksonville, North Carolina 28546 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Newport, NC (12 miles from Swansboro, NC)
  • 18 days ago
  • Newport, NC (12 miles from Swansboro, NC)
  • 18 days ago

Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors....

Overnight Customer Service Representative

  • Jacksonville, NC (22 miles from Swansboro, NC)
  • 18 days ago
  • Jacksonville, NC (22 miles from Swansboro, NC)
  • 18 days ago

Store 2708216: 199 Pine Valley, Jacksonville, North Carolina 28546 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Lead Customer Service Representative

  • Jacksonville, NC (22 miles from Swansboro, NC)
  • 27 days ago
  • Jacksonville, NC (22 miles from Swansboro, NC)
  • 27 days ago

Store 2709205: 3192 Wilmington Hwy., Jacksonville, North Carolina 28540 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...

U-Box Customer Care Representative (CDL)

  • Jacksonville, NC (22 miles from Swansboro, NC)
  • 30+ days ago
  • Jacksonville, NC (22 miles from Swansboro, NC)
  • 30+ days ago

Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....

Customer Service Representative

  • Cape Carteret, NC
  • 30+ days ago
  • Cape Carteret, NC
  • 30+ days ago

Customer Service Representative....

Lead Customer Service Representative, Full or Part Time

  • Jacksonville, NC (22 miles from Swansboro, NC)
  • 45+ days ago
  • Jacksonville, NC (22 miles from Swansboro, NC)
  • 45+ days ago

Store 2708221: 1990 Wilmington Hwy, Jacksonville, North Carolina 28540 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...

Demographic Data for Swansboro, NC

Moving to Swansboro, NC? Find some basic demographic data about Swansboro, NC below.


Local
National
13,584
422
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Swansboro, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Swansboro, NC offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Swansboro, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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