Customer Service Jobs in Statesville, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- North Wilkesboro, NC (23 miles from Statesville, NC)
- 16 hours ago
- North Wilkesboro, NC (23 miles from Statesville, NC)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Mocksville, NC (17 miles from Statesville, NC)
- 18 hours ago
- Mocksville, NC (17 miles from Statesville, NC)
- 18 hours ago
A deep commitment to delivering outstanding customer service to both internal and external stakeholders....
Customer Service Representative - Part Time
- Taylorsville, NC (17 miles from Statesville, NC)
- 1 day ago
- Taylorsville, NC (17 miles from Statesville, NC)
- 1 day ago
service....
- North Wilkesboro, NC (23 miles from Statesville, NC)
- 2 days ago
- North Wilkesboro, NC (23 miles from Statesville, NC)
- 2 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Customer service Representative (Loan Consultant II)
- Statesville, NC
- 2 days ago
- Statesville, NC
- 2 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Medical Equipment Customer Service Representative
- Conover, NC (20 miles from Statesville, NC)
- 9 days ago
- Conover, NC (20 miles from Statesville, NC)
- 9 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Mooresville, NC (23 miles from Statesville, NC)
- 11 days ago
- Mooresville, NC (23 miles from Statesville, NC)
- 11 days ago
Store 2720784: 703 N Main St, Mooresville, North Carolina 28115 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- North Wilkesboro, NC (23 miles from Statesville, NC)
- 12 days ago
- North Wilkesboro, NC (23 miles from Statesville, NC)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Loan Consultant I)
- Statesville, NC
- 14 days ago
- Statesville, NC
- 14 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Your Toolbox High school diploma or GED; Associate's degree or equivalent is preferred. 1-3 years of experience in residential customer service or construction field preferred....
Retail Customer Service Associate
- Mooresville, NC (23 miles from Statesville, NC)
- 26 days ago
- Mooresville, NC (23 miles from Statesville, NC)
- 26 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 646 River Hwy, Mooresville, NC 28117...
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
PT - Customer Care Representative
- Wilkesboro, NC (22 miles from Statesville, NC)
- 60+ days ago
- Wilkesboro, NC (22 miles from Statesville, NC)
- 60+ days ago
This individual is responsible for delivering world class customer service to existing and new customers by building and maintaining relationships in a call center environment....
Remote WorkStore 2720158: 1803 Safreit Loop, Statesville, North Carolina 28625 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Statesville, NC
Moving to Statesville, NC? Find some basic demographic data about Statesville, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Statesville, NC
Highest Education Level
Customer Services in Statesville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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