Customer Service Jobs in Selma, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Peak Health Customer Care Representative
- Wilson, NC (20 miles from Selma, NC)
- 9 hours ago
- Wilson, NC (20 miles from Selma, NC)
- 9 hours ago
The Customer Service Representative is responsible for responding to all client related inquiries. Assist Nurse Support in providing support to Nurse Teammates....
Customer Service Representative
- Newton Grove, NC (24 miles from Selma, NC)
- 1 day ago
- Newton Grove, NC (24 miles from Selma, NC)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Scheduling/Customer Service Representative - Scheduling
- Smithfield, NC (9 miles from Selma, NC)
- 3 days ago
- Smithfield, NC (9 miles from Selma, NC)
- 3 days ago
Requires exceptional customer service and organizational skills. Medical terminology desired....
Customer Service Associate - Temporary
- Goldsboro, NC (17 miles from Selma, NC)
- 9 days ago
- Goldsboro, NC (17 miles from Selma, NC)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Goldsboro, NC (17 miles from Selma, NC)
- 10 days ago
- Goldsboro, NC (17 miles from Selma, NC)
- 10 days ago
Service Representative provides customer services to customers and stakeholders who contact the office by phone....
Customer Service Representative / Project Manager in Garner,NC,US
- Garner, NC (18 miles from Selma, NC)
- 11 days ago
- Garner, NC (18 miles from Selma, NC)
- 11 days ago
Customer Service & Project Manager - Print & Marketing Solutions Full-Time | Competitive Benefits | Growth Opportunity Benefits Offered: 401(k) with matching Performance-based bonus Company events and...
- Garner, NC (18 miles from Selma, NC)
- 14 days ago
- Garner, NC (18 miles from Selma, NC)
- 14 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Garner, NC (18 miles from Selma, NC)
- 17 days ago
- Garner, NC (18 miles from Selma, NC)
- 17 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Goldsboro, NC (17 miles from Selma, NC)
- 21 days ago
- Goldsboro, NC (17 miles from Selma, NC)
- 21 days ago
Store - GOLDSBORO, NC Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Associate- Overnight Shift
- Wilson, NC (20 miles from Selma, NC)
- 22 days ago
- Wilson, NC (20 miles from Selma, NC)
- 22 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
- Wilson, NC (20 miles from Selma, NC)
- 22 days ago
- Wilson, NC (20 miles from Selma, NC)
- 22 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Full Time - Sales Associate - Outside Lawn & Garden - Closing
- Garner, NC (18 miles from Selma, NC)
- 23 days ago
- Garner, NC (18 miles from Selma, NC)
- 23 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Lead Customer Service Representative
- Wilson, NC (20 miles from Selma, NC)
- 30+ days ago
- Wilson, NC (20 miles from Selma, NC)
- 30+ days ago
as a Customer Service Representative....
Customer Service Representative - Patient Registration
- Wilson, NC (20 miles from Selma, NC)
- 30+ days ago
- Wilson, NC (20 miles from Selma, NC)
- 30+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Goldsboro, NC (17 miles from Selma, NC)
- 30+ days ago
- Goldsboro, NC (17 miles from Selma, NC)
- 30+ days ago
Store 2723474: 2035 W US 70 Hwy, Goldsboro, North Carolina 27530 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Selma, NC
Moving to Selma, NC? Find some basic demographic data about Selma, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Selma, NC
Highest Education Level
Customer Services in Selma, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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