Customer Service Jobs in Salisbury, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative a Financial Services
- Concord, NC (23 miles from Salisbury, NC)
- 2 days ago
- Concord, NC (23 miles from Salisbury, NC)
- 2 days ago
As a Customer Service Representative - Financial Services, working onsite in Concord, NC you'll be a part of bringing humanity to business. #experienceTTEC....
Customer Service Associate Job
- Kannapolis, NC (19 miles from Salisbury, NC)
- 3 days ago
- Kannapolis, NC (19 miles from Salisbury, NC)
- 3 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Part Time - Customer Service Associate - Tool Rental - Flexible
- Concord, NC (23 miles from Salisbury, NC)
- 4 days ago
- Concord, NC (23 miles from Salisbury, NC)
- 4 days ago
Your Impact at Lowe's** As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Remote Customer Service Representative
- Concord, NC (23 miles from Salisbury, NC)
- 9 days ago
- Concord, NC (23 miles from Salisbury, NC)
- 9 days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote Work- Kannapolis, NC (19 miles from Salisbury, NC)
- 10 days ago
- Kannapolis, NC (19 miles from Salisbury, NC)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Concord, NC (23 miles from Salisbury, NC)
- 18 days ago
- Concord, NC (23 miles from Salisbury, NC)
- 18 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Service Representative Financial Services
- Concord, NC (23 miles from Salisbury, NC)
- 19 days ago
- Concord, NC (23 miles from Salisbury, NC)
- 19 days ago
As a Customer Service Representative - Financial Services, working onsite in Concord, NC you’ll be a part of bringing humanity to business. #experienceTTEC....
Customer Service Representative
- Mocksville, NC (14 miles from Salisbury, NC)
- 24 days ago
- Mocksville, NC (14 miles from Salisbury, NC)
- 24 days ago
We are currently looking for Customer Service Representative for our Mocksville, NC location....
Lead Customer Service Representative, Full or Part Time
- Thomasville, NC (21 miles from Salisbury, NC)
- 28 days ago
- Thomasville, NC (21 miles from Salisbury, NC)
- 28 days ago
Store 2723955: 1115 Randolph St, Thomasville, North Carolina 27360 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Thomasville, NC (21 miles from Salisbury, NC)
- 28 days ago
- Thomasville, NC (21 miles from Salisbury, NC)
- 28 days ago
Store 2723955: 1115 Randolph St, Thomasville, North Carolina 27360 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Lead Customer Service Representative, Full or Part Time
- Lexington, NC (14 miles from Salisbury, NC)
- 30+ days ago
- Lexington, NC (14 miles from Salisbury, NC)
- 30+ days ago
Store 2701493: 299 Hwy 64 W, Lexington, North Carolina 27295 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Granite Quarry, NC (6 miles from Salisbury, NC)
- 30+ days ago
- Granite Quarry, NC (6 miles from Salisbury, NC)
- 30+ days ago
Store 2701491: 217 S Salisbury Rd, Granite Quarry, North Carolina 28072 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Retail Customer Service Associate
- Kannapolis, NC (19 miles from Salisbury, NC)
- 30+ days ago
- Kannapolis, NC (19 miles from Salisbury, NC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2421 Supercenter Dr Ne, Kannapolis...
Lead Customer Service Representative
- Mount Pleasant, NC (22 miles from Salisbury, NC)
- 30+ days ago
- Mount Pleasant, NC (22 miles from Salisbury, NC)
- 30+ days ago
Store 2708387: 8425 Hwy 49 N, Mt Pleasant, North Carolina 28124 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, Full or Part Time
- Concord, NC (23 miles from Salisbury, NC)
- 30+ days ago
- Concord, NC (23 miles from Salisbury, NC)
- 30+ days ago
Store 2720860: 1145 Copperfield Blvd, Concord, North Carolina 28025 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Salisbury, NC
Moving to Salisbury, NC? Find some basic demographic data about Salisbury, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Salisbury, NC
Highest Education Level
Customer Services in Salisbury, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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