Customer Service Jobs in Salisbury, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Mt Pleasant, NC (22 miles from Salisbury, NC)
- 9 hours ago
- Mt Pleasant, NC (22 miles from Salisbury, NC)
- 9 hours ago
Store 2708387: 8425 Hwy 49 N, Mt Pleasant, North Carolina 28124 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative- Full Time (Including After Hours And Weekends)
- Concord, NC (23 miles from Salisbury, NC)
- 16 hours ago
- Concord, NC (23 miles from Salisbury, NC)
- 16 hours ago
Electric is looking for customer service representatives to join our team, so apply today!...
IN OFFICE Customer Service Representative & Administrative Assistant
- Concord, NC (23 miles from Salisbury, NC)
- 16 hours ago
- Concord, NC (23 miles from Salisbury, NC)
- 16 hours ago
Customer Service Responsibilities Answer customer calls and schedule jobs according to their needs....
Customer Service Associate (part-time)
- Concord, NC (23 miles from Salisbury, NC)
- 1 day ago
- Concord, NC (23 miles from Salisbury, NC)
- 1 day ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
CLUB Customer Service Associate (part-time)
- Concord, NC (23 miles from Salisbury, NC)
- 6 days ago
- Concord, NC (23 miles from Salisbury, NC)
- 6 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member....
Pharmacy Customer Service Associate
- Lexington, NC (14 miles from Salisbury, NC)
- 7 days ago
- Lexington, NC (14 miles from Salisbury, NC)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Lexington, NC (14 miles from Salisbury, NC)
- 9 days ago
- Lexington, NC (14 miles from Salisbury, NC)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Seasonal Healthcare Customer Service Representative Remote in North Carolina
- Concord, NC (23 miles from Salisbury, NC)
- 18 days ago
- Concord, NC (23 miles from Salisbury, NC)
- 18 days ago
15 mbps) While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets) Smart phone or another device that runs IOS or Android...
Remote WorkJob Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative (Loan Consultant I)
- Salisbury, NC
- 20 days ago
- Salisbury, NC
- 20 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
- Thomasville, NC (21 miles from Salisbury, NC)
- 22 days ago
- Thomasville, NC (21 miles from Salisbury, NC)
- 22 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Retail Customer Service Associate
- Kannapolis, NC (19 miles from Salisbury, NC)
- 25 days ago
- Kannapolis, NC (19 miles from Salisbury, NC)
- 25 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2421 Supercenter Dr Ne, Kannapolis...
Customer Service Representative
- Thomasville, NC (21 miles from Salisbury, NC)
- 30+ days ago
- Thomasville, NC (21 miles from Salisbury, NC)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
This role provides guidance and advice to less experienced Customer Service Representatives....
Lead Customer Service Representative, Full or Part Time
- Thomasville, NC (21 miles from Salisbury, NC)
- 60+ days ago
- Thomasville, NC (21 miles from Salisbury, NC)
- 60+ days ago
Store 2723955: 1115 Randolph St, Thomasville, North Carolina 27360 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Salisbury, NC
Moving to Salisbury, NC? Find some basic demographic data about Salisbury, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Salisbury, NC
Highest Education Level
Customer Services in Salisbury, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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