Customer Service Jobs in Rutherford College, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-14 of 14 Jobs

Pharmacy Customer Service Associate

  • Lenoir, NC (11 miles from Rutherford College, NC)
  • 4 days ago
  • Lenoir, NC (11 miles from Rutherford College, NC)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Conover, NC (17 miles from Rutherford College, NC)
  • 9 days ago
  • Conover, NC (17 miles from Rutherford College, NC)
  • 9 days ago

Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: Conover, Nebraska, United States Of America Views:3 Our Customer Service Representatives ensure that customers' transactional...

Customer Service Representative

  • Granite Falls, NC (7 miles from Rutherford College, NC)
  • 17 days ago
  • Granite Falls, NC (7 miles from Rutherford College, NC)
  • 17 days ago

Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....

Medical Equipment Customer Service Representative

  • Lincolnton, NC (24 miles from Rutherford College, NC)
  • 17 days ago
  • Lincolnton, NC (24 miles from Rutherford College, NC)
  • 17 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • Hickory, NC (11 miles from Rutherford College, NC)
  • 20 days ago
  • Hickory, NC (11 miles from Rutherford College, NC)
  • 20 days ago

Customer Service Representative Job Description The Customer Service Specialist is responsible for profitable, proactive aftermarket revenue generation through the Spare Part Sales business....

Customer Service Representative

  • Newton, NC (17 miles from Rutherford College, NC)
  • 23 days ago
  • Newton, NC (17 miles from Rutherford College, NC)
  • 23 days ago

CUSTOMER SERVICE REPRESENTATIVE (Upholstery) The Customer Service Representative will act as a liaison between the customer and the manufacturing plants....

Customer Service Associate Job

  • Lincolnton, NC (24 miles from Rutherford College, NC)
  • 45+ days ago
  • Lincolnton, NC (24 miles from Rutherford College, NC)
  • 45+ days ago

Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position!...

Lead Customer Service Representative

  • Shelby, NC (24 miles from Rutherford College, NC)
  • 45+ days ago
  • Shelby, NC (24 miles from Rutherford College, NC)
  • 45+ days ago

Store 2720395: 3600 W Dixon Blvd, Shelby, North Carolina 28152 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Hickory, NC (11 miles from Rutherford College, NC)
  • 45+ days ago
  • Hickory, NC (11 miles from Rutherford College, NC)
  • 45+ days ago

Store 2723958: 2853 N Center St, Hickory, North Carolina 28601 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Full or Part Time

  • Hickory, NC (11 miles from Rutherford College, NC)
  • 45+ days ago
  • Hickory, NC (11 miles from Rutherford College, NC)
  • 45+ days ago

Store 2723954: 2350 Hwy 70 SE, Hickory, North Carolina 28602 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative, Full or Part Time

  • Lincolnton, NC (24 miles from Rutherford College, NC)
  • 45+ days ago
  • Lincolnton, NC (24 miles from Rutherford College, NC)
  • 45+ days ago

Store 2723956: 1627 E Main St, Lincolnton, North Carolina 28092 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Lead Customer Service Representative

  • Conover, NC (17 miles from Rutherford College, NC)
  • 90+ days ago
  • Conover, NC (17 miles from Rutherford College, NC)
  • 90+ days ago

Store 2723021: 903 N Nc 16 Hwy, Conover, North Carolina 28613 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Conover, NC (17 miles from Rutherford College, NC)
  • 90+ days ago
  • Conover, NC (17 miles from Rutherford College, NC)
  • 90+ days ago

Store 2723025: 1612 Conover Blvd E, Conover, North Carolina 28613 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Shelby, NC (24 miles from Rutherford College, NC)
  • 90+ days ago
  • Shelby, NC (24 miles from Rutherford College, NC)
  • 90+ days ago

Work is performed under the moderate supervision of the Customer Service Manager and Customer Service Payment Supervisor....

Demographic Data for Rutherford College, NC

Moving to Rutherford College, NC? Find some basic demographic data about Rutherford College, NC below.


Local
National
503
19
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Rutherford College, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Rutherford College, NC offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Rutherford College, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »