Customer Service Jobs in Rtp, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative-10:00 AM - 6:30 PM
- Raleigh, NC (16 miles from Rtp, NC)
- 13 hours ago
- Raleigh, NC (16 miles from Rtp, NC)
- 13 hours ago
Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....
Customer Service Representative
- Cary, NC (11 miles from Rtp, NC)
- 15 hours ago
- Cary, NC (11 miles from Rtp, NC)
- 15 hours ago
Adecco is currently assisting one of its clients in their search for a **Customer Service Representative in Cary, NC!...
Customer Service Representative - Sample Receiving/Project Management
- Cary, NC (11 miles from Rtp, NC)
- 20 hours ago
- Cary, NC (11 miles from Rtp, NC)
- 20 hours ago
service to assist Customer Service Manager. (20%) Qualifications High school diploma required, college degree highly preferred....
Customer Service Representative
- Raleigh, NC (16 miles from Rtp, NC)
- 1 day ago
- Raleigh, NC (16 miles from Rtp, NC)
- 1 day ago
Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems....
Customer Service Representative
- Raleigh, NC (16 miles from Rtp, NC)
- 1 day ago
- Raleigh, NC (16 miles from Rtp, NC)
- 1 day ago
Specific qualifications for the role include: Comfortable with sales Professional phone etiquette Adaptive to technology Strong customer service skills Excellent office management skills Solid typing...
- Cary, NC (11 miles from Rtp, NC)
- 2 days ago
- Cary, NC (11 miles from Rtp, NC)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
HVAC Customer Service Representative / Dispatcher
- Raleigh, NC (16 miles from Rtp, NC)
- 2 days ago
- Raleigh, NC (16 miles from Rtp, NC)
- 2 days ago
Reputable company of 42+ years is seeking experienced Service Dispatcher/ Customer Service Representative. Service Titan experience is mandatory....
Customer Service Representative
- Cary, NC (11 miles from Rtp, NC)
- 2 days ago
- Cary, NC (11 miles from Rtp, NC)
- 2 days ago
Must have Call Center/Customer service experience and be familiar with medical terminology....
Customer Service Representative (Healthcare) - Remote
- Raleigh, NC (16 miles from Rtp, NC)
- 2 days ago
- Raleigh, NC (16 miles from Rtp, NC)
- 2 days ago
Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative (Remote...
Remote WorkCustomer Service Representative (remote)
- Raleigh, NC (16 miles from Rtp, NC)
- 2 days ago
- Raleigh, NC (16 miles from Rtp, NC)
- 2 days ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Service Associate - Temporary
- Raleigh, NC (16 miles from Rtp, NC)
- 2 days ago
- Raleigh, NC (16 miles from Rtp, NC)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Durham, NC (6 miles from Rtp, NC)
- 3 days ago
- Durham, NC (6 miles from Rtp, NC)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Representative, Full or Part Time
- Pittsboro, NC (18 miles from Rtp, NC)
- 3 days ago
- Pittsboro, NC (18 miles from Rtp, NC)
- 3 days ago
Store 2723298: 196 Sanford Rd, Pittsboro, North Carolina 27312 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative-Chat Repair (Onsite)
- Morrisville, NC (4 miles from Rtp, NC)
- 4 days ago
- Morrisville, NC (4 miles from Rtp, NC)
- 4 days ago
If so, working in customer service as a Chat Repair Representative at Spectrum may be right for you!...
Customer Service Representative
- Morrisville, NC (4 miles from Rtp, NC)
- 7 days ago
- Morrisville, NC (4 miles from Rtp, NC)
- 7 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Demographic Data for Rtp, NC
Moving to Rtp, NC? Find some basic demographic data about Rtp, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Rtp, NC
Highest Education Level
Customer Services in Rtp, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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