Customer Service Jobs in Rockwell, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Concord, NC (10 miles from Rockwell, NC)
- 13 hours ago
- Concord, NC (10 miles from Rockwell, NC)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Huntersville, NC (23 miles from Rockwell, NC)
- 15 hours ago
- Huntersville, NC (23 miles from Rockwell, NC)
- 15 hours ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
- China Grove, NC (8 miles from Rockwell, NC)
- 1 day ago
- China Grove, NC (8 miles from Rockwell, NC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative & Delivery Drivers
- Huntersville, NC (23 miles from Rockwell, NC)
- 2 days ago
- Huntersville, NC (23 miles from Rockwell, NC)
- 2 days ago
Job #1: Taste of Buffalo Pizzeria is seeking a customer service representative, to greet and communicate with customers, answer phones, take orders, and process payments at our growing pizzeria....
Retail Customer Service Associate
- Kannapolis, NC (12 miles from Rockwell, NC)
- 4 days ago
- Kannapolis, NC (12 miles from Rockwell, NC)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2421 Supercenter Dr Ne, Kannapolis...
Pharmacy Customer Service Associate
- Lexington, NC (20 miles from Rockwell, NC)
- 9 days ago
- Lexington, NC (20 miles from Rockwell, NC)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Concord, NC (10 miles from Rockwell, NC)
- 15 days ago
- Concord, NC (10 miles from Rockwell, NC)
- 15 days ago
Essential Skills 3-4 years of experience in customer service within a manufacturing company similar to metals/materials....
Sr Customer Service Representative
- Salisbury, NC (13 miles from Rockwell, NC)
- 21 days ago
- Salisbury, NC (13 miles from Rockwell, NC)
- 21 days ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Customer Service Sales Associate
- Cornelius, NC (24 miles from Rockwell, NC)
- 22 days ago
- Cornelius, NC (24 miles from Rockwell, NC)
- 22 days ago
The Customer Service and Sales Associate consults with customers on their Hertz rental....
Customer Service Representative a Financial Services
- Concord, NC (10 miles from Rockwell, NC)
- 26 days ago
- Concord, NC (10 miles from Rockwell, NC)
- 26 days ago
As a Customer Service Representative - Financial Services, working onsite in Concord, NC you'll be a part of bringing humanity to business. #experienceTTEC....
Customer Service Associate Job
- Kannapolis, NC (12 miles from Rockwell, NC)
- 27 days ago
- Kannapolis, NC (12 miles from Rockwell, NC)
- 27 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Representative
- Cornelius, NC (24 miles from Rockwell, NC)
- 27 days ago
- Cornelius, NC (24 miles from Rockwell, NC)
- 27 days ago
Store 2703270: 18635 Old Statesville Rd, Cornelius, North Carolina 28031 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Cornelius, NC (24 miles from Rockwell, NC)
- 29 days ago
- Cornelius, NC (24 miles from Rockwell, NC)
- 29 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Remote Customer Service Representative
- Concord, NC (10 miles from Rockwell, NC)
- 30+ days ago
- Concord, NC (10 miles from Rockwell, NC)
- 30+ days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkAmazon Locker+ Customer Service Associate
- Huntersville, NC (23 miles from Rockwell, NC)
- 30+ days ago
- Huntersville, NC (23 miles from Rockwell, NC)
- 30+ days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Demographic Data for Rockwell, NC
Moving to Rockwell, NC? Find some basic demographic data about Rockwell, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Rockwell, NC
Highest Education Level
Customer Services in Rockwell, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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