Customer Service Jobs in Richfield, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Salisbury, NC (17 miles from Richfield, NC)
- 3 days ago
- Salisbury, NC (17 miles from Richfield, NC)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Lexington, NC (16 miles from Richfield, NC)
- 4 days ago
- Lexington, NC (16 miles from Richfield, NC)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Concord, NC (17 miles from Richfield, NC)
- 10 days ago
- Concord, NC (17 miles from Richfield, NC)
- 10 days ago
Essential Skills 3-4 years of experience in customer service within a manufacturing company similar to metals/materials....
Sr Customer Service Representative
- Salisbury, NC (17 miles from Richfield, NC)
- 16 days ago
- Salisbury, NC (17 miles from Richfield, NC)
- 16 days ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Customer Service Representative a Financial Services
- Concord, NC (17 miles from Richfield, NC)
- 21 days ago
- Concord, NC (17 miles from Richfield, NC)
- 21 days ago
As a Customer Service Representative - Financial Services, working onsite in Concord, NC you'll be a part of bringing humanity to business. #experienceTTEC....
Customer Service Associate Job
- Kannapolis, NC (23 miles from Richfield, NC)
- 22 days ago
- Kannapolis, NC (23 miles from Richfield, NC)
- 22 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Remote Customer Service Representative
- Concord, NC (17 miles from Richfield, NC)
- 29 days ago
- Concord, NC (17 miles from Richfield, NC)
- 29 days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representative Financial Services
- Concord, NC (17 miles from Richfield, NC)
- 30+ days ago
- Concord, NC (17 miles from Richfield, NC)
- 30+ days ago
As a Customer Service Representative - Financial Services, working onsite in Concord, NC you’ll be a part of bringing humanity to business. #experienceTTEC....
Lead Customer Service Representative, Full or Part Time
- Lexington, NC (16 miles from Richfield, NC)
- 45+ days ago
- Lexington, NC (16 miles from Richfield, NC)
- 45+ days ago
Store 2701493: 299 Hwy 64 W, Lexington, North Carolina 27295 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Lexington, NC (16 miles from Richfield, NC)
- 45+ days ago
- Lexington, NC (16 miles from Richfield, NC)
- 45+ days ago
Store 2701493: 299 Hwy 64 W, Lexington, North Carolina 27295 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Granite Quarry, NC (12 miles from Richfield, NC)
- 45+ days ago
- Granite Quarry, NC (12 miles from Richfield, NC)
- 45+ days ago
Store 2701491: 217 S Salisbury Rd, Granite Quarry, North Carolina 28072 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Lead Customer Service Representative
- China Grove, NC (19 miles from Richfield, NC)
- 45+ days ago
- China Grove, NC (19 miles from Richfield, NC)
- 45+ days ago
Store 2720131: 513 N Main St, China Grove, North Carolina 28023 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, Full or Part Time
- Concord, NC (17 miles from Richfield, NC)
- 45+ days ago
- Concord, NC (17 miles from Richfield, NC)
- 45+ days ago
Store 2720860: 1145 Copperfield Blvd, Concord, North Carolina 28025 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative/Dispatcher (Full-Time)
- Kannapolis, NC (23 miles from Richfield, NC)
- 60+ days ago
- Kannapolis, NC (23 miles from Richfield, NC)
- 60+ days ago
Prior customer service experience preferred Prior service call dispatching experience preferred Experience working in a Trades/Contractor environment, preferably HVAC, a plus Experience using Successware...
Retail Customer Service Cashier
- Salisbury, NC (11 miles from Richfield, NC)
- 60+ days ago
- Salisbury, NC (11 miles from Richfield, NC)
- 60+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Demographic Data for Richfield, NC
Moving to Richfield, NC? Find some basic demographic data about Richfield, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Richfield, NC
Highest Education Level
Customer Services in Richfield, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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