Customer Service Jobs in Polkville, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-13 of 13 Jobs

Customer Service Associate Job Lincolnton, NC

  • Lincolnton, NC (22 miles from Polkville, NC)
  • 15 hours ago
  • Lincolnton, NC (22 miles from Polkville, NC)
  • 15 hours ago

Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...

Customer Service Associate

  • Morganton, NC (24 miles from Polkville, NC)
  • 1 day ago
  • Morganton, NC (24 miles from Polkville, NC)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Forest City, NC (14 miles from Polkville, NC)
  • 13 days ago
  • Forest City, NC (14 miles from Polkville, NC)
  • 13 days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Retail Customer Service Cashier

  • Marion, NC (23 miles from Polkville, NC)
  • 15 days ago
  • Marion, NC (23 miles from Polkville, NC)
  • 15 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Medical Equipment Customer Service Representative

  • Lincolnton, NC (22 miles from Polkville, NC)
  • 23 days ago
  • Lincolnton, NC (22 miles from Polkville, NC)
  • 23 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Retail Customer Service Cashier

  • Blacksburg, SC (23 miles from Polkville, NC)
  • 30+ days ago
  • Blacksburg, SC (23 miles from Polkville, NC)
  • 30+ days ago

Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Associate Job

  • Lincolnton, NC (22 miles from Polkville, NC)
  • 45+ days ago
  • Lincolnton, NC (22 miles from Polkville, NC)
  • 45+ days ago

Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position!...

Lead Customer Service Representative

  • Shelby, NC
  • 60+ days ago
  • Shelby, NC
  • 60+ days ago

Store 2720395: 3600 W Dixon Blvd, Shelby, North Carolina 28152 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Lead Customer Service Representative, Full or Part Time

  • Lincolnton, NC (22 miles from Polkville, NC)
  • 60+ days ago
  • Lincolnton, NC (22 miles from Polkville, NC)
  • 60+ days ago

Store 2723956: 1627 E Main St, Lincolnton, North Carolina 28092 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Kings Mountain, NC (18 miles from Polkville, NC)
  • 60+ days ago
  • Kings Mountain, NC (18 miles from Polkville, NC)
  • 60+ days ago

Store 2723970: 305 Cleveland Ave, Kings Mountain, North Carolina 28086 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative - Patient Registration

  • Rutherfordton, NC (22 miles from Polkville, NC)
  • 90+ days ago
  • Rutherfordton, NC (22 miles from Polkville, NC)
  • 90+ days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative

  • Kings Mountain, NC (18 miles from Polkville, NC)
  • 90+ days ago
  • Kings Mountain, NC (18 miles from Polkville, NC)
  • 90+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Shelby, NC
  • 90+ days ago
  • Shelby, NC
  • 90+ days ago

Work is performed under the moderate supervision of the Customer Service Manager and Customer Service Payment Supervisor....

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Fundamentals of Customer Centricity
De-code the practice of a customer-centric approach to achieve service excellence, sustainable customer delight and positive advocacy. Customer-centricity is an approach to doing business that...

Title Synonyms

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Salary for Customer Service Jobs in Polkville, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Polkville, NC offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Polkville, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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