Customer Service Jobs in Pineville, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 85 Jobs

Customer Service Representative

  • Charlotte, NC (10 miles from Pineville, NC)
  • 3 hours ago
  • Charlotte, NC (10 miles from Pineville, NC)
  • 3 hours ago

Service Center Luxury - Charlotte South JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...

Customer Service Representative I

  • Charlotte, NC (10 miles from Pineville, NC)
  • 7 hours ago
  • Charlotte, NC (10 miles from Pineville, NC)
  • 7 hours ago

Job Summary Customer Service Representative I serve as the first point of contact for the customer service issues and resolves a high volume of patient inquiries regarding both hospital and professional...

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Charlotte, NC (10 miles from Pineville, NC)
  • 7 hours ago
  • Charlotte, NC (10 miles from Pineville, NC)
  • 7 hours ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Retail Customer Service Associate

  • Monroe, NC (20 miles from Pineville, NC)
  • 7 hours ago
  • Monroe, NC (20 miles from Pineville, NC)
  • 7 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Part Time - Customer Service Associate - Tool Rental - Flexible

  • Charlotte, NC (10 miles from Pineville, NC)
  • 19 hours ago
  • Charlotte, NC (10 miles from Pineville, NC)
  • 19 hours ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Licensed Insurance Agent/ Customer Service Representative

  • Charlotte, NC (10 miles from Pineville, NC)
  • 19 hours ago
  • Charlotte, NC (10 miles from Pineville, NC)
  • 19 hours ago

In person, Full Time Position available for insurance agent at in Charlotte NC. (Bilingual a plus) Candidate should hold a Property & Casualty Insurance License. (Will get license for the right...

Remote Work

Customer Service Representative

  • Huntersville, NC (23 miles from Pineville, NC)
  • 1 day ago
  • Huntersville, NC (23 miles from Pineville, NC)
  • 1 day ago

Customer Service Representative Job Description Join a leading supplier in the minerals and material solutions industry as a Customer Service Representative....

Medical Equipment Customer Service Representative

  • Lancaster, SC (24 miles from Pineville, NC)
  • 1 day ago
  • Lancaster, SC (24 miles from Pineville, NC)
  • 1 day ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • Fort Mill, SC (5 miles from Pineville, NC)
  • 1 day ago
  • Fort Mill, SC (5 miles from Pineville, NC)
  • 1 day ago

Service Center Fort Mill JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Service Representative

  • Charlotte, NC (10 miles from Pineville, NC)
  • 2 days ago
  • Charlotte, NC (10 miles from Pineville, NC)
  • 2 days ago

Overview Magnera's purpose is to better the world with new possibilities made real. For more than 160 years, the originating companies have delivered the material solutions their partners need to...

Customer Accounts Advisor

  • Gastonia, NC (22 miles from Pineville, NC)
  • 2 days ago
  • Gastonia, NC (22 miles from Pineville, NC)
  • 2 days ago

service....

Customer Service Representative

  • Charlotte, NC (10 miles from Pineville, NC)
  • 2 days ago
  • Charlotte, NC (10 miles from Pineville, NC)
  • 2 days ago

Additional Skills treasury management, customer service...

Customer Care Representative

  • Monroe, NC (20 miles from Pineville, NC)
  • 2 days ago
  • Monroe, NC (20 miles from Pineville, NC)
  • 2 days ago

Customer service experience is essential. Responsibilities: Maintaining positive relationships with our customers....

Customer Service Representative, Shop

  • Charlotte, NC (10 miles from Pineville, NC)
  • 2 days ago
  • Charlotte, NC (10 miles from Pineville, NC)
  • 2 days ago

What youll need to succeed as a Shop Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer skills, including Microsoft Office Available...

Customer Service Representative

  • Indian Trail, NC (16 miles from Pineville, NC)
  • 5 days ago
  • Indian Trail, NC (16 miles from Pineville, NC)
  • 5 days ago

Store 2723044: 13719 US Hwy 74 W, Indian Trail, North Carolina 28079 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Demographic Data for Pineville, NC

Moving to Pineville, NC? Find some basic demographic data about Pineville, NC below.

Local
National
12,411
662
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Pineville, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Pineville, NC offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Pineville, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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