Customer Service Jobs in Oak Ridge, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative-10:00 AM - 6:30 PM
- Greensboro, NC (14 miles from Oak Ridge, NC)
- 16 hours ago
- Greensboro, NC (14 miles from Oak Ridge, NC)
- 16 hours ago
Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....
Dispensary Associate - Full Time
- Summerfield, NC (7 miles from Oak Ridge, NC)
- 21 hours ago
- Summerfield, NC (7 miles from Oak Ridge, NC)
- 21 hours ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Customer Service Representative
- Walnut Cove, NC (14 miles from Oak Ridge, NC)
- 1 day ago
- Walnut Cove, NC (14 miles from Oak Ridge, NC)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Greensboro, NC (14 miles from Oak Ridge, NC)
- 1 day ago
- Greensboro, NC (14 miles from Oak Ridge, NC)
- 1 day ago
We are seeking a passionate and dedicated Customer Service Representative to join our team!...
- Greensboro, NC (14 miles from Oak Ridge, NC)
- 2 days ago
- Greensboro, NC (14 miles from Oak Ridge, NC)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Winston Salem, NC (12 miles from Oak Ridge, NC)
- 3 days ago
- Winston Salem, NC (12 miles from Oak Ridge, NC)
- 3 days ago
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
Medical Equipment Customer Service Representative
- High Point, NC (14 miles from Oak Ridge, NC)
- 3 days ago
- High Point, NC (14 miles from Oak Ridge, NC)
- 3 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative - Fashion
- Winston Salem, NC (12 miles from Oak Ridge, NC)
- 4 days ago
- Winston Salem, NC (12 miles from Oak Ridge, NC)
- 4 days ago
EDUCATION/EXPERIENCE High school diploma or equivalent At least one year customer service experience KNOWLEDGE, SKILL AND ABILITY Exceptional customer service skills....
Customer Service Associate Job
- Winston Salem, NC (12 miles from Oak Ridge, NC)
- 4 days ago
- Winston Salem, NC (12 miles from Oak Ridge, NC)
- 4 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
- Thomasville, NC (22 miles from Oak Ridge, NC)
- 6 days ago
- Thomasville, NC (22 miles from Oak Ridge, NC)
- 6 days ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....
Customer Service Representative
- Thomasville, NC (22 miles from Oak Ridge, NC)
- 7 days ago
- Thomasville, NC (22 miles from Oak Ridge, NC)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Summerfield, NC (7 miles from Oak Ridge, NC)
- 7 days ago
- Summerfield, NC (7 miles from Oak Ridge, NC)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (CSR)
- Mayodan, NC (19 miles from Oak Ridge, NC)
- 9 days ago
- Mayodan, NC (19 miles from Oak Ridge, NC)
- 9 days ago
POSITION REQUIREMENTS: GED or high school diploma required Prior customer service experience in a manufacturing environment is required Must have ability to work in a multi-task environment Must have...
Overnight Customer Service Representative
- Colfax, NC (5 miles from Oak Ridge, NC)
- 9 days ago
- Colfax, NC (5 miles from Oak Ridge, NC)
- 9 days ago
Store 2701526: 8400 Norcross Rd, Colfax, North Carolina 27235 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- High Point, NC (14 miles from Oak Ridge, NC)
- 10 days ago
- High Point, NC (14 miles from Oak Ridge, NC)
- 10 days ago
Customer Service Representative Hooker Furnishings Corporation (NASDAQ: HOFT), is currently recruiting for our Customer Service team to work in either our High Point, NC office or Martinsville, VA office...
Demographic Data for Oak Ridge, NC
Moving to Oak Ridge, NC? Find some basic demographic data about Oak Ridge, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Oak Ridge, NC
Highest Education Level
Customer Services in Oak Ridge, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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