Customer Service Jobs in Newton, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 25 Jobs

Customer Service Representative

  • Cornelius, NC (23 miles from Newton, NC)
  • 8 hours ago
  • Cornelius, NC (23 miles from Newton, NC)
  • 8 hours ago

Store 2703270: 18635 Old Statesville Rd, Cornelius, North Carolina 28031 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Sales & Customer Service Associate

  • Denver, NC (14 miles from Newton, NC)
  • 22 hours ago
  • Denver, NC (14 miles from Newton, NC)
  • 22 hours ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative

  • Newton, NC
  • 1 day ago
  • Newton, NC
  • 1 day ago

CUSTOMER SERVICE REPRESENTATIVE (Upholstery) The Customer Service Representative will act as a liaison between the customer and the manufacturing plants....

Automotive Valve Parts Customer Service Representative I

  • Mooresville, NC (23 miles from Newton, NC)
  • 1 day ago
  • Mooresville, NC (23 miles from Newton, NC)
  • 1 day ago

Description Position Overview The Automotive Customer Service Rep will drive Victory 1 Performance sales growth by delivering superior customer service and promoting the company's high-performance valvetrain...

Customer Service Representative

  • Dallas, NC (20 miles from Newton, NC)
  • 2 days ago
  • Dallas, NC (20 miles from Newton, NC)
  • 2 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Hickory, NC (10 miles from Newton, NC)
  • 2 days ago
  • Hickory, NC (10 miles from Newton, NC)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service Cashier

  • Newton, NC
  • 3 days ago
  • Newton, NC
  • 3 days ago

**Job Functions** : + General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs. + Balancing...

Customer Service Representative

  • Hickory, NC (10 miles from Newton, NC)
  • 4 days ago
  • Hickory, NC (10 miles from Newton, NC)
  • 4 days ago

As a company committed to engineering socks that help people achieve their personal best, the Customer Service Representative will work closely with multiple teams across the company....

Customer Service Associate

  • Mooresville, NC (23 miles from Newton, NC)
  • 6 days ago
  • Mooresville, NC (23 miles from Newton, NC)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Lincolnton, NC (11 miles from Newton, NC)
  • 9 days ago
  • Lincolnton, NC (11 miles from Newton, NC)
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Job

  • Hickory, NC (10 miles from Newton, NC)
  • 10 days ago
  • Hickory, NC (10 miles from Newton, NC)
  • 10 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Representative

  • Denver, NC (14 miles from Newton, NC)
  • 10 days ago
  • Denver, NC (14 miles from Newton, NC)
  • 10 days ago

Denver, NC 28037 Job Duties and Responsibilities: Provide unmatched customer service....

Customer Service Representative

  • Cornelius, NC (23 miles from Newton, NC)
  • 15 days ago
  • Cornelius, NC (23 miles from Newton, NC)
  • 15 days ago

We are looking to add a Customer Service Representative to our team at Camp Wagging Tails!...

Medical Equipment Customer Service Representative

  • Mooresville, NC (23 miles from Newton, NC)
  • 20 days ago
  • Mooresville, NC (23 miles from Newton, NC)
  • 20 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Lead Customer Service Representative

  • Cornelius, NC (23 miles from Newton, NC)
  • 29 days ago
  • Cornelius, NC (23 miles from Newton, NC)
  • 29 days ago

Store 2703270: 18635 Old Statesville Rd, Cornelius, North Carolina 28031 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...

Demographic Data for Newton, NC

Moving to Newton, NC? Find some basic demographic data about Newton, NC below.


Local
National
26,453
495
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Newton, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Newton, NC offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Newton, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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