Customer Service Jobs in Newton, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Cornelius, NC (23 miles from Newton, NC)
- 8 hours ago
- Cornelius, NC (23 miles from Newton, NC)
- 8 hours ago
Store 2703270: 18635 Old Statesville Rd, Cornelius, North Carolina 28031 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Sales & Customer Service Associate
- Denver, NC (14 miles from Newton, NC)
- 22 hours ago
- Denver, NC (14 miles from Newton, NC)
- 22 hours ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
CUSTOMER SERVICE REPRESENTATIVE (Upholstery) The Customer Service Representative will act as a liaison between the customer and the manufacturing plants....
Automotive Valve Parts Customer Service Representative I
- Mooresville, NC (23 miles from Newton, NC)
- 1 day ago
- Mooresville, NC (23 miles from Newton, NC)
- 1 day ago
Description Position Overview The Automotive Customer Service Rep will drive Victory 1 Performance sales growth by delivering superior customer service and promoting the company's high-performance valvetrain...
Customer Service Representative
- Dallas, NC (20 miles from Newton, NC)
- 2 days ago
- Dallas, NC (20 miles from Newton, NC)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Hickory, NC (10 miles from Newton, NC)
- 2 days ago
- Hickory, NC (10 miles from Newton, NC)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
**Job Functions** : + General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs. + Balancing...
Customer Service Representative
- Hickory, NC (10 miles from Newton, NC)
- 4 days ago
- Hickory, NC (10 miles from Newton, NC)
- 4 days ago
As a company committed to engineering socks that help people achieve their personal best, the Customer Service Representative will work closely with multiple teams across the company....
- Mooresville, NC (23 miles from Newton, NC)
- 6 days ago
- Mooresville, NC (23 miles from Newton, NC)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Lincolnton, NC (11 miles from Newton, NC)
- 9 days ago
- Lincolnton, NC (11 miles from Newton, NC)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Job
- Hickory, NC (10 miles from Newton, NC)
- 10 days ago
- Hickory, NC (10 miles from Newton, NC)
- 10 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Representative
- Denver, NC (14 miles from Newton, NC)
- 10 days ago
- Denver, NC (14 miles from Newton, NC)
- 10 days ago
Denver, NC 28037 Job Duties and Responsibilities: Provide unmatched customer service....
Customer Service Representative
- Cornelius, NC (23 miles from Newton, NC)
- 15 days ago
- Cornelius, NC (23 miles from Newton, NC)
- 15 days ago
We are looking to add a Customer Service Representative to our team at Camp Wagging Tails!...
Medical Equipment Customer Service Representative
- Mooresville, NC (23 miles from Newton, NC)
- 20 days ago
- Mooresville, NC (23 miles from Newton, NC)
- 20 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Lead Customer Service Representative
- Cornelius, NC (23 miles from Newton, NC)
- 29 days ago
- Cornelius, NC (23 miles from Newton, NC)
- 29 days ago
Store 2703270: 18635 Old Statesville Rd, Cornelius, North Carolina 28031 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Demographic Data for Newton, NC
Moving to Newton, NC? Find some basic demographic data about Newton, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Newton, NC
Highest Education Level
Customer Services in Newton, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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