Customer Service Jobs in Newton, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Conover, NC (6 miles from Newton, NC)
- 4 days ago
- Conover, NC (6 miles from Newton, NC)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Mooresville, NC (23 miles from Newton, NC)
- 4 days ago
- Mooresville, NC (23 miles from Newton, NC)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Airport Line Technician/Customer Service Representative Part Time
- Hickory, NC (10 miles from Newton, NC)
- 5 days ago
- Hickory, NC (10 miles from Newton, NC)
- 5 days ago
This position will be dual-trained as both an Airport Customer Service Representative and a Line Technician, and is expected to fill in where needed, sometimes with limited advanced notice....
Customer Service Representative
- Hickory, NC (10 miles from Newton, NC)
- 11 days ago
- Hickory, NC (10 miles from Newton, NC)
- 11 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Medical Equipment Customer Service Representative
- Conover, NC (6 miles from Newton, NC)
- 18 days ago
- Conover, NC (6 miles from Newton, NC)
- 18 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Mooresville, NC (23 miles from Newton, NC)
- 20 days ago
- Mooresville, NC (23 miles from Newton, NC)
- 20 days ago
Store 2720784: 703 N Main St, Mooresville, North Carolina 28115 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate Job Lincolnton, NC
- Lincolnton, NC (11 miles from Newton, NC)
- 30+ days ago
- Lincolnton, NC (11 miles from Newton, NC)
- 30+ days ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
Lead Customer Service Representative
- Hickory, NC (10 miles from Newton, NC)
- 30+ days ago
- Hickory, NC (10 miles from Newton, NC)
- 30+ days ago
Store 2723958: 2853 N Center St, Hickory, North Carolina 28601 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Retail Customer Service Associate
- Mooresville, NC (23 miles from Newton, NC)
- 30+ days ago
- Mooresville, NC (23 miles from Newton, NC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 646 River Hwy, Mooresville, NC 28117...
Customer Service Representative
- Cornelius, NC (23 miles from Newton, NC)
- 45+ days ago
- Cornelius, NC (23 miles from Newton, NC)
- 45+ days ago
Store 2703270: 18635 Old Statesville Rd, Cornelius, North Carolina 28031 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Sales & Customer Service Associate
- Denver, NC (14 miles from Newton, NC)
- 45+ days ago
- Denver, NC (14 miles from Newton, NC)
- 45+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Associate Job
- Lincolnton, NC (11 miles from Newton, NC)
- 60+ days ago
- Lincolnton, NC (11 miles from Newton, NC)
- 60+ days ago
Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position!...
Lead Customer Service Representative
- Cornelius, NC (23 miles from Newton, NC)
- 90+ days ago
- Cornelius, NC (23 miles from Newton, NC)
- 90+ days ago
Store 2723947: 20008 W Catawba Ave, Cornelius, North Carolina 28031 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
2723947 Customer Service representative
- Cornelius, NC (23 miles from Newton, NC)
- 90+ days ago
- Cornelius, NC (23 miles from Newton, NC)
- 90+ days ago
Store 2723947: 20008 W Catawba Ave, Cornelius, North Carolina 28031 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer...
Demographic Data for Newton, NC
Moving to Newton, NC? Find some basic demographic data about Newton, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Newton, NC
Highest Education Level
Customer Services in Newton, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Wellness
- Scanning
- Retail
- Reimbursement
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Written Communication
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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