Customer Service Jobs in Newport, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Havelock, NC (8 miles from Newport, NC)
- 5 days ago
- Havelock, NC (8 miles from Newport, NC)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Administrative Assistant/Customer Service Representative
- Morehead City, NC (7 miles from Newport, NC)
- 11 days ago
- Morehead City, NC (7 miles from Newport, NC)
- 11 days ago
Continuously improve efficiencies regarding accounting, record keeping, delivery routes, routine preventative maintenance programs, and customer service....
- New Bern, NC (23 miles from Newport, NC)
- 12 days ago
- New Bern, NC (23 miles from Newport, NC)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Representative, Full or Part Time
- Havelock, NC (8 miles from Newport, NC)
- 30+ days ago
- Havelock, NC (8 miles from Newport, NC)
- 30+ days ago
Store 2723174: 1234 E Main St, Havelock, North Carolina 28532 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- New Bern, NC (23 miles from Newport, NC)
- 30+ days ago
- New Bern, NC (23 miles from Newport, NC)
- 30+ days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- New Bern, NC (23 miles from Newport, NC)
- 30+ days ago
- New Bern, NC (23 miles from Newport, NC)
- 30+ days ago
We are looking to add Customer Service Representatives to our team at Jill's Pet Resort!...
Customer Service Representative, Full or Part Time
- New Bern, NC (23 miles from Newport, NC)
- 45+ days ago
- New Bern, NC (23 miles from Newport, NC)
- 45+ days ago
Store 2720934: 1211 Simmons St, New Bern, North Carolina 28560 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative / Project Manager
- New Bern, NC (23 miles from Newport, NC)
- 45+ days ago
- New Bern, NC (23 miles from Newport, NC)
- 45+ days ago
Our tight-knit team in New Bern is actively seeking a Customer Service Representative (CSR) to join us full time....
Customer Service Representative
- Atlantic Beach, NC (7 miles from Newport, NC)
- 60+ days ago
- Atlantic Beach, NC (7 miles from Newport, NC)
- 60+ days ago
Store 2720918: 407 E Fort MacOn Rd, Atlantic Beach, North Carolina 28512 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Havelock, NC (8 miles from Newport, NC)
- 60+ days ago
- Havelock, NC (8 miles from Newport, NC)
- 60+ days ago
Store 2723174: 1234 E Main St, Havelock, North Carolina 28532 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Newport, NC
Moving to Newport, NC? Find some basic demographic data about Newport, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Newport, NC
Highest Education Level
Customer Services in Newport, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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