Customer Service Jobs in Newell, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 91 Jobs

Customer Service Representative - Veterinary Radiation Therapy & Medical Oncology

  • Matthews, NC (14 miles from Newell, NC)
  • 1 day ago
  • Matthews, NC (14 miles from Newell, NC)
  • 1 day ago

We are currently seeking a dedicated and compassionate Customer Service Representative (CSR) to support our Radiation Therapy and Medical Oncology departments....

Retail Customer Service Associate

  • Tega Cay, SC (21 miles from Newell, NC)
  • 1 day ago
  • Tega Cay, SC (21 miles from Newell, NC)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Airport Information Desk - Customer Service Representative

  • Charlotte, NC (7 miles from Newell, NC)
  • 1 day ago
  • Charlotte, NC (7 miles from Newell, NC)
  • 1 day ago

SUMMARY This position provides a high-level of customer service to visitors, employees, tenant partners, and the traveling public....

Associate Customer Service Representative Everyday Banking

  • Charlotte, NC (7 miles from Newell, NC)
  • 1 day ago
  • Charlotte, NC (7 miles from Newell, NC)
  • 1 day ago

About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....

Customer Service Representative

  • Charlotte, NC (7 miles from Newell, NC)
  • 2 days ago
  • Charlotte, NC (7 miles from Newell, NC)
  • 2 days ago

Preferred Qualifications: Previous customer service experience preferred. Basic knowledge of various aircraft types and servicing a plus....

Customer Service Representative

  • Charlotte, NC (7 miles from Newell, NC)
  • 2 days ago
  • Charlotte, NC (7 miles from Newell, NC)
  • 2 days ago

The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....

Customer Service Representative

  • Charlotte, NC (7 miles from Newell, NC)
  • 2 days ago
  • Charlotte, NC (7 miles from Newell, NC)
  • 2 days ago

Join Our Dynamic Team as a Customer Service Representative! We are currently seeking a Customer Service Representative (CSR) to join our team, reporting directly to the Customer Service Manager....

Customer Service Associate

  • Charlotte, NC (7 miles from Newell, NC)
  • 2 days ago
  • Charlotte, NC (7 miles from Newell, NC)
  • 2 days ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Customer Service Representative - Part Time Weekends

  • Charlotte, NC (7 miles from Newell, NC)
  • 2 days ago
  • Charlotte, NC (7 miles from Newell, NC)
  • 2 days ago

Customer Service Refers to the ability to satisfy the expectations and requirements of customers, both internal and external. This also refers to the Doctors and Team members as well as Clients....

Full Time - Customer Service Associate - Tool Rental - Closing

  • Charlotte, NC (7 miles from Newell, NC)
  • 2 days ago
  • Charlotte, NC (7 miles from Newell, NC)
  • 2 days ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Customer Service Representative

  • Charlotte, NC (7 miles from Newell, NC)
  • 2 days ago
  • Charlotte, NC (7 miles from Newell, NC)
  • 2 days ago

Adecco is currently looking for Customer Service Rep in Distribution. Experience with furniture or Industrial Customer Service a plus!...

Customer Service Representative IV

  • Charlotte, NC (7 miles from Newell, NC)
  • 2 days ago
  • Charlotte, NC (7 miles from Newell, NC)
  • 2 days ago

in Spanish and English Customer Service, Order Fulfillment coordination or related work experience within similar industry Bachelors degree in Business Administration/Management, or equivalent work...

Customer Service Associate - Temporary

  • Concord, NC (13 miles from Newell, NC)
  • 3 days ago
  • Concord, NC (13 miles from Newell, NC)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Huntersville, NC (10 miles from Newell, NC)
  • 3 days ago
  • Huntersville, NC (10 miles from Newell, NC)
  • 3 days ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Associate

  • China Grove, NC (21 miles from Newell, NC)
  • 3 days ago
  • China Grove, NC (21 miles from Newell, NC)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Newell, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Newell, NC offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Newell, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »