Customer Service Jobs in Mount Holly, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Charlotte, NC (11 miles from Mount Holly, NC)
- moments ago
- Charlotte, NC (11 miles from Mount Holly, NC)
- moments ago
Preferred Qualifications: Previous customer service experience preferred. Basic knowledge of various aircraft types and servicing a plus....
Customer Service Representative
- Charlotte, NC (11 miles from Mount Holly, NC)
- moments ago
- Charlotte, NC (11 miles from Mount Holly, NC)
- moments ago
The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Customer Service Representative
- Charlotte, NC (11 miles from Mount Holly, NC)
- 1 hour ago
- Charlotte, NC (11 miles from Mount Holly, NC)
- 1 hour ago
Join Our Dynamic Team as a Customer Service Representative! We are currently seeking a Customer Service Representative (CSR) to join our team, reporting directly to the Customer Service Manager....
- Charlotte, NC (11 miles from Mount Holly, NC)
- 1 hour ago
- Charlotte, NC (11 miles from Mount Holly, NC)
- 1 hour ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Customer Service Representative - Part Time Weekends
- Charlotte, NC (11 miles from Mount Holly, NC)
- 5 hours ago
- Charlotte, NC (11 miles from Mount Holly, NC)
- 5 hours ago
Customer Service Refers to the ability to satisfy the expectations and requirements of customers, both internal and external. This also refers to the Doctors and Team members as well as Clients....
Full Time - Customer Service Associate - Tool Rental - Closing
- Charlotte, NC (11 miles from Mount Holly, NC)
- 12 hours ago
- Charlotte, NC (11 miles from Mount Holly, NC)
- 12 hours ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Customer Service Representative
- Charlotte, NC (11 miles from Mount Holly, NC)
- 19 hours ago
- Charlotte, NC (11 miles from Mount Holly, NC)
- 19 hours ago
Adecco is currently looking for Customer Service Rep in Distribution. Experience with furniture or Industrial Customer Service a plus!...
Customer Service Representative IV
- Charlotte, NC (11 miles from Mount Holly, NC)
- 22 hours ago
- Charlotte, NC (11 miles from Mount Holly, NC)
- 22 hours ago
in Spanish and English Customer Service, Order Fulfillment coordination or related work experience within similar industry Bachelors degree in Business Administration/Management, or equivalent work...
Customer Service Representative
- Huntersville, NC (11 miles from Mount Holly, NC)
- 1 day ago
- Huntersville, NC (11 miles from Mount Holly, NC)
- 1 day ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Remote --- Customer Service Representative
- Charlotte, NC (11 miles from Mount Holly, NC)
- 1 day ago
- Charlotte, NC (11 miles from Mount Holly, NC)
- 1 day ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkRetail Customer Experience Associate, SouthPark Mall - Full Time
- Charlotte, NC (11 miles from Mount Holly, NC)
- 2 days ago
- Charlotte, NC (11 miles from Mount Holly, NC)
- 2 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Lead Retail Customer Service Associate
- Charlotte, NC (11 miles from Mount Holly, NC)
- 2 days ago
- Charlotte, NC (11 miles from Mount Holly, NC)
- 2 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Charlotte, NC (11 miles from Mount Holly, NC)
- 2 days ago
- Charlotte, NC (11 miles from Mount Holly, NC)
- 2 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Customer Service Representative (Emergency Dispatch) On-Site
- Charlotte, NC (11 miles from Mount Holly, NC)
- 2 days ago
- Charlotte, NC (11 miles from Mount Holly, NC)
- 2 days ago
Job Title: Customer Service Representative (Emergency Dispatch) On-Site Job Description As an Automotive Customer Service Representative, you are the corner stone of the essential services offered to...
Customer Service Representative & Delivery Drivers
- Huntersville, NC (11 miles from Mount Holly, NC)
- 2 days ago
- Huntersville, NC (11 miles from Mount Holly, NC)
- 2 days ago
Job #1: Taste of Buffalo Pizzeria is seeking a customer service representative, to greet and communicate with customers, answer phones, take orders, and process payments at our growing pizzeria....
Demographic Data for Mount Holly, NC
Moving to Mount Holly, NC? Find some basic demographic data about Mount Holly, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Mount Holly, NC
Highest Education Level
Customer Services in Mount Holly, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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