Customer Service Jobs in Mooresville, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Full Time - Customer Service Associate - Tool Rental - Closing
- Charlotte, NC (21 miles from Mooresville, NC)
- 3 hours ago
- Charlotte, NC (21 miles from Mooresville, NC)
- 3 hours ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Customer Service Representative
- Charlotte, NC (21 miles from Mooresville, NC)
- 16 hours ago
- Charlotte, NC (21 miles from Mooresville, NC)
- 16 hours ago
We are looking to add a Customer Service Representative to our team at Pet Palace Charlotte South!...
- Statesville, NC (23 miles from Mooresville, NC)
- 1 day ago
- Statesville, NC (23 miles from Mooresville, NC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative/ Inside Sales Representative
- Charlotte, NC (21 miles from Mooresville, NC)
- 1 day ago
- Charlotte, NC (21 miles from Mooresville, NC)
- 1 day ago
service experience; inside sales experience Associate or Bachelor’s degree in Business, Marketing, or related curriculum preferred Must be a self-starter who possesses excellent PC skills; knowledge...
Customer Service Representative- Full Time (Including After Hours And Weekends)
- Concord, NC (21 miles from Mooresville, NC)
- 2 days ago
- Concord, NC (21 miles from Mooresville, NC)
- 2 days ago
Electric is looking for customer service representatives to join our team, so apply today!...
IN OFFICE Customer Service Representative & Administrative Assistant
- Concord, NC (21 miles from Mooresville, NC)
- 2 days ago
- Concord, NC (21 miles from Mooresville, NC)
- 2 days ago
Customer Service Responsibilities Answer customer calls and schedule jobs according to their needs....
CharMeck 311 Customer Service Representative (CSR)
- Charlotte, NC (21 miles from Mooresville, NC)
- 2 days ago
- Charlotte, NC (21 miles from Mooresville, NC)
- 2 days ago
CSRs are required to provide a stellar level of customer service and satisfaction with each contact....
Customer Service Representative
- Charlotte, NC (21 miles from Mooresville, NC)
- 2 days ago
- Charlotte, NC (21 miles from Mooresville, NC)
- 2 days ago
Position: Customer Service Representative Job Description: The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the...
Customer Service Representative - Full Time
- Charlotte, NC (21 miles from Mooresville, NC)
- 2 days ago
- Charlotte, NC (21 miles from Mooresville, NC)
- 2 days ago
What youll do as a Customer Service Representative? You'll handle inbound calls from our many cardholders, keeping exceptional customer service as your constant goal....
Customer Service Associate (part-time)
- Concord, NC (21 miles from Mooresville, NC)
- 2 days ago
- Concord, NC (21 miles from Mooresville, NC)
- 2 days ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
CharMeck 311 Customer Service Representative (CSR)
- Charlotte, NC (21 miles from Mooresville, NC)
- 2 days ago
- Charlotte, NC (21 miles from Mooresville, NC)
- 2 days ago
CSRs are required to provide a stellar level of customer service and satisfaction with each contact....
Customer Service Associate (part-time)
- Charlotte, NC (21 miles from Mooresville, NC)
- 2 days ago
- Charlotte, NC (21 miles from Mooresville, NC)
- 2 days ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Customer Service Representative - Charlotte, NC - $22 - ONSITE ROLE
- Charlotte, NC (21 miles from Mooresville, NC)
- 2 days ago
- Charlotte, NC (21 miles from Mooresville, NC)
- 2 days ago
Customer Service Experience Preferred. Proficient computer literacy to include strong keyboarding and ability to key data accurately while maintaining strong listening skills....
Customer service Representative (Loan Consultant II)
- Statesville, NC (23 miles from Mooresville, NC)
- 2 days ago
- Statesville, NC (23 miles from Mooresville, NC)
- 2 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative
- Charlotte, NC (21 miles from Mooresville, NC)
- 3 days ago
- Charlotte, NC (21 miles from Mooresville, NC)
- 3 days ago
Job Description The Rep, Customer Service II reports to the Supervisor, Sales Operations Builder....
Demographic Data for Mooresville, NC
Moving to Mooresville, NC? Find some basic demographic data about Mooresville, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Mooresville, NC
Highest Education Level
Customer Services in Mooresville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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