Customer Service Jobs in Moncure, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 29 Jobs

Seasonal Customer Service Representative

  • Cary, NC (18 miles from Moncure, NC)
  • moments ago
  • Cary, NC (18 miles from Moncure, NC)
  • moments ago

We are looking to add a Seasonal Customer Service Representative to our team at Ruff Housing Cary!...

Customer Service Representative

  • Cary, NC (18 miles from Moncure, NC)
  • 3 hours ago
  • Cary, NC (18 miles from Moncure, NC)
  • 3 hours ago

Service Center Cary - Crossroads JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to...

Customer Service Representative

  • Fuquay Varina, NC (13 miles from Moncure, NC)
  • 3 days ago
  • Fuquay Varina, NC (13 miles from Moncure, NC)
  • 3 days ago

Store 2723146: 1720 N Main St, Fuquay-Varina, North Carolina 27526 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative, Full or Part Time

  • Carrboro, NC (20 miles from Moncure, NC)
  • 3 days ago
  • Carrboro, NC (20 miles from Moncure, NC)
  • 3 days ago

Store 2720941: 102 Nc 54 B, Carrboro, North Carolina 27510 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative

  • Morrisville, NC (21 miles from Moncure, NC)
  • 3 days ago
  • Morrisville, NC (21 miles from Moncure, NC)
  • 3 days ago

Store 2701403: 4019 Davis Dr, Morrisville, North Carolina 27560 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Lead Customer Service Representative, Full or Part Time

  • Cary, NC (18 miles from Moncure, NC)
  • 3 days ago
  • Cary, NC (18 miles from Moncure, NC)
  • 3 days ago

Store 2720816: 1807 N Harrison Ave, Cary, North Carolina 27518 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Associate - Temporary

  • Sanford, NC (10 miles from Moncure, NC)
  • 3 days ago
  • Sanford, NC (10 miles from Moncure, NC)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Cary, NC (18 miles from Moncure, NC)
  • 4 days ago
  • Cary, NC (18 miles from Moncure, NC)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Cary, NC (18 miles from Moncure, NC)
  • 4 days ago
  • Cary, NC (18 miles from Moncure, NC)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sales & Customer Service Representative

  • Cary, NC (18 miles from Moncure, NC)
  • 4 days ago
  • Cary, NC (18 miles from Moncure, NC)
  • 4 days ago

Overview If youre looking for a sales and customer service associate position where you can positively change the lives of clients in a meaningful way, then look no further!...

Customer Service Representative

  • Cary, NC (18 miles from Moncure, NC)
  • 5 days ago
  • Cary, NC (18 miles from Moncure, NC)
  • 5 days ago

We are looking to add Customer Service Representatives to our team at Pet Palace Cary!...

Customer Service Representative/Engineer

  • Morrisville, NC (21 miles from Moncure, NC)
  • 5 days ago
  • Morrisville, NC (21 miles from Moncure, NC)
  • 5 days ago

Knowledge of routers, switches, networking, and licensing. Additional Skills & Qualifications BA/BS degree preferred....

Pharmacy Customer Service Associate

  • Fuquay Varina, NC (13 miles from Moncure, NC)
  • 6 days ago
  • Fuquay Varina, NC (13 miles from Moncure, NC)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative / CSR

  • Sanford, NC (10 miles from Moncure, NC)
  • 11 days ago
  • Sanford, NC (10 miles from Moncure, NC)
  • 11 days ago

Comfort First Heating & Cooling of Sanford, NC is seeking an enthusiastic, organized, and detail-oriented full-time Customer Service Representative / CSR to provide maximum customer service, accurately...

Customer Service Associate Job

  • Holly Springs, NC (11 miles from Moncure, NC)
  • 14 days ago
  • Holly Springs, NC (11 miles from Moncure, NC)
  • 14 days ago

Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position!...

Demographic Data for Moncure, NC

Moving to Moncure, NC? Find some basic demographic data about Moncure, NC below.


Local
National
2,412
67
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Moncure, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Moncure, NC offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Moncure, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »