Customer Service Jobs in Mocksville, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Troutman, NC (22 miles from Mocksville, NC)
- 9 hours ago
- Troutman, NC (22 miles from Mocksville, NC)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Statesville, NC (17 miles from Mocksville, NC)
- 4 days ago
- Statesville, NC (17 miles from Mocksville, NC)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
We are currently looking for Customer Service Representative for our Mocksville, NC location....
Customer Service Associate Job
- Clemmons, NC (13 miles from Mocksville, NC)
- 11 days ago
- Clemmons, NC (13 miles from Mocksville, NC)
- 11 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Lead Customer Service Representative, Full or Part Time
- Lexington, NC (24 miles from Mocksville, NC)
- 18 days ago
- Lexington, NC (24 miles from Mocksville, NC)
- 18 days ago
Store 2701493: 299 Hwy 64 W, Lexington, North Carolina 27295 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Lexington, NC (24 miles from Mocksville, NC)
- 18 days ago
- Lexington, NC (24 miles from Mocksville, NC)
- 18 days ago
Store 2701493: 299 Hwy 64 W, Lexington, North Carolina 27295 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Granite Quarry, NC (20 miles from Mocksville, NC)
- 19 days ago
- Granite Quarry, NC (20 miles from Mocksville, NC)
- 19 days ago
Store 2701491: 217 S Salisbury Rd, Granite Quarry, North Carolina 28072 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Transportation Customer Service Representative
- Salisbury, NC (14 miles from Mocksville, NC)
- 21 days ago
- Salisbury, NC (14 miles from Mocksville, NC)
- 21 days ago
QCI is seeking an experienced Customer Service Representative (CSR) to join our team in Salisbury, NC! Quality Carriers, Inc....
Lead Customer Service Representative
- China Grove, NC (22 miles from Mocksville, NC)
- 24 days ago
- China Grove, NC (22 miles from Mocksville, NC)
- 24 days ago
Store 2720131: 513 N Main St, China Grove, North Carolina 28023 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Statesville, NC (17 miles from Mocksville, NC)
- 24 days ago
- Statesville, NC (17 miles from Mocksville, NC)
- 24 days ago
Store 2720158: 1803 Safreit Loop, Statesville, North Carolina 28625 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Lead Customer Service Representative, Full or Part Time
- Clemmons, NC (13 miles from Mocksville, NC)
- 24 days ago
- Clemmons, NC (13 miles from Mocksville, NC)
- 24 days ago
Store 2723160: 2471 Lewisville Clemmons Rd, Clemmons, North Carolina 27012 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Inside Sales Customer Service Representative
- Statesville, NC (17 miles from Mocksville, NC)
- 30+ days ago
- Statesville, NC (17 miles from Mocksville, NC)
- 30+ days ago
Experience: 1+ years of customer service experience. Experience with knowledge in the construction or roofing field is a plus....
Retail Customer Service Cashier
- Salisbury, NC (21 miles from Mocksville, NC)
- 30+ days ago
- Salisbury, NC (21 miles from Mocksville, NC)
- 30+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Statesville, NC (17 miles from Mocksville, NC)
- 45+ days ago
- Statesville, NC (17 miles from Mocksville, NC)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Experience Associate, Bay Plaza - Full Time
- China Grove, NC (22 miles from Mocksville, NC)
- 45+ days ago
- China Grove, NC (22 miles from Mocksville, NC)
- 45+ days ago
Id : REQ_558238, Title : Retail Customer Experience Associate, Bay Plaza - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...575, ExternalPostedStartDate...
Demographic Data for Mocksville, NC
Moving to Mocksville, NC? Find some basic demographic data about Mocksville, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Mocksville, NC
Highest Education Level
Customer Services in Mocksville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Filing
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »