Customer Service Jobs in Middlesex, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- Wake Forest, NC (23 miles from Middlesex, NC)
- moments ago
- Wake Forest, NC (23 miles from Middlesex, NC)
- moments ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 11460 Royall Cotton Road, Wake Forest...
Remote Customer Service Representative
- Raleigh, NC (24 miles from Middlesex, NC)
- 1 hour ago
- Raleigh, NC (24 miles from Middlesex, NC)
- 1 hour ago
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representative
- Raleigh, NC (24 miles from Middlesex, NC)
- 2 days ago
- Raleigh, NC (24 miles from Middlesex, NC)
- 2 days ago
Customer Service Consultants receive an hourly rate, and after their training, have the opportunity to earn a performance-based sales incentive in addition to their hourly rate....
Customer Service Representative
- Wesleyan Col, NC (24 miles from Middlesex, NC)
- 2 days ago
- Wesleyan Col, NC (24 miles from Middlesex, NC)
- 2 days ago
Demonstrates effective customer service and computer skills. Responsibilities: 1. Maintains compliance with organizational policies and procedures. 2....
Peak Health Customer Care Representative
- Wilson, NC (18 miles from Middlesex, NC)
- 3 days ago
- Wilson, NC (18 miles from Middlesex, NC)
- 3 days ago
The Customer Service Representative is responsible for responding to all client related inquiries. Assist Nurse Support in providing support to Nurse Teammates....
Customer Service Representative
- Raleigh, NC (24 miles from Middlesex, NC)
- 4 days ago
- Raleigh, NC (24 miles from Middlesex, NC)
- 4 days ago
Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems....
Customer Service Representative
- Raleigh, NC (24 miles from Middlesex, NC)
- 4 days ago
- Raleigh, NC (24 miles from Middlesex, NC)
- 4 days ago
Specific qualifications for the role include: Comfortable with sales Professional phone etiquette Adaptive to technology Strong customer service skills Excellent office management skills Solid typing...
HVAC Customer Service Representative / Dispatcher
- Raleigh, NC (24 miles from Middlesex, NC)
- 5 days ago
- Raleigh, NC (24 miles from Middlesex, NC)
- 5 days ago
Reputable company of 42+ years is seeking experienced Service Dispatcher/ Customer Service Representative. Service Titan experience is mandatory....
Customer Service Associate - Temporary
- Raleigh, NC (24 miles from Middlesex, NC)
- 5 days ago
- Raleigh, NC (24 miles from Middlesex, NC)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - FT
- Raleigh, NC (24 miles from Middlesex, NC)
- 8 days ago
- Raleigh, NC (24 miles from Middlesex, NC)
- 8 days ago
service....
Customer Service Representative
- Wake Forest, NC (23 miles from Middlesex, NC)
- 10 days ago
- Wake Forest, NC (23 miles from Middlesex, NC)
- 10 days ago
Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: Wake Forest, North Carolina, United States Of America Views:2 Our client is looking for enthusiastic, motivated,...
Customer Service Representative - Collections
- Nashville, NC (19 miles from Middlesex, NC)
- 10 days ago
- Nashville, NC (19 miles from Middlesex, NC)
- 10 days ago
Skill in customer service excellence and collaborative conflict resolution....
Customer Service Representative / Project Manager in Garner,NC,US
- Garner, NC (23 miles from Middlesex, NC)
- 14 days ago
- Garner, NC (23 miles from Middlesex, NC)
- 14 days ago
Customer Service & Project Manager - Print & Marketing Solutions Full-Time | Competitive Benefits | Growth Opportunity Benefits Offered: 401(k) with matching Performance-based bonus Company events and...
Customer Service Representative - PT
- Raleigh, NC (24 miles from Middlesex, NC)
- 16 days ago
- Raleigh, NC (24 miles from Middlesex, NC)
- 16 days ago
service....
- Garner, NC (23 miles from Middlesex, NC)
- 16 days ago
- Garner, NC (23 miles from Middlesex, NC)
- 16 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Middlesex, NC
Moving to Middlesex, NC? Find some basic demographic data about Middlesex, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Middlesex, NC
Highest Education Level
Customer Services in Middlesex, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »