Customer Service Jobs in Madison, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service RepresentativeJob Description We are seeking a dedicated Customer Service Representative to handle order entry and inquiries, maintain accounts, and collaborate with outside sales representatives...
- Winston Salem, NC (21 miles from Madison, NC)
- 1 day ago
- Winston Salem, NC (21 miles from Madison, NC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Winston Salem, NC (21 miles from Madison, NC)
- 2 days ago
- Winston Salem, NC (21 miles from Madison, NC)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 930 Hanes Mall Blvd, Winston Salem...
- Greensboro, NC (23 miles from Madison, NC)
- 2 days ago
- Greensboro, NC (23 miles from Madison, NC)
- 2 days ago
service experience Prior experience in Customer Service role required: Chemical industry or related CSR experience preferred Demonstrated proficiency with computer operations required; ERP system experience...
Lead Customer Service Associate Job
- Winston Salem, NC (21 miles from Madison, NC)
- 4 days ago
- Winston Salem, NC (21 miles from Madison, NC)
- 4 days ago
Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
Customer Service Representative
- Greensboro, NC (23 miles from Madison, NC)
- 4 days ago
- Greensboro, NC (23 miles from Madison, NC)
- 4 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative
- Greensboro, NC (23 miles from Madison, NC)
- 7 days ago
- Greensboro, NC (23 miles from Madison, NC)
- 7 days ago
We are seeking a passionate and dedicated Customer Service Representative to join our team!...
Customer Service Representative
- Winston Salem, NC (21 miles from Madison, NC)
- 8 days ago
- Winston Salem, NC (21 miles from Madison, NC)
- 8 days ago
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
Customer Service Representative - Fashion
- Winston Salem, NC (21 miles from Madison, NC)
- 10 days ago
- Winston Salem, NC (21 miles from Madison, NC)
- 10 days ago
EDUCATION/EXPERIENCE High school diploma or equivalent At least one year customer service experience KNOWLEDGE, SKILL AND ABILITY Exceptional customer service skills....
Customer Service Associate Job
- Winston Salem, NC (21 miles from Madison, NC)
- 10 days ago
- Winston Salem, NC (21 miles from Madison, NC)
- 10 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
- Greensboro, NC (23 miles from Madison, NC)
- 12 days ago
- Greensboro, NC (23 miles from Madison, NC)
- 12 days ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....
Customer Service Associate - Temporary
- Summerfield, NC (11 miles from Madison, NC)
- 12 days ago
- Summerfield, NC (11 miles from Madison, NC)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Overnight Customer Service Representative
- Colfax, NC (19 miles from Madison, NC)
- 15 days ago
- Colfax, NC (19 miles from Madison, NC)
- 15 days ago
Store 2701526: 8400 Norcross Rd, Colfax, North Carolina 27235 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Mayodan, NC (5 miles from Madison, NC)
- 20 days ago
- Mayodan, NC (5 miles from Madison, NC)
- 20 days ago
If you are a current Ruger employee, please click here to apply internally. Job Description: Starting wage is based on experience and shift. In addition to a base wage, every associate is eligible...
Customer Service Representative
- Winston Salem, NC (21 miles from Madison, NC)
- 20 days ago
- Winston Salem, NC (21 miles from Madison, NC)
- 20 days ago
Provide excellent customer service while managing multiple calls efficiently....
Demographic Data for Madison, NC
Moving to Madison, NC? Find some basic demographic data about Madison, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Madison, NC
Highest Education Level
Customer Services in Madison, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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