Customer Service Jobs in Madison, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Winston Salem, NC (21 miles from Madison, NC)
- 13 days ago
- Winston Salem, NC (21 miles from Madison, NC)
- 13 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Lead Customer Service Representative, Full or Part Time
- Greensboro, NC (23 miles from Madison, NC)
- 19 hours ago
- Greensboro, NC (23 miles from Madison, NC)
- 19 hours ago
Store 2720861: 3101 Yanceyville St, Greensboro, North Carolina 27405 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative Part Time
- Greensboro, NC (23 miles from Madison, NC)
- 1 day ago
- Greensboro, NC (23 miles from Madison, NC)
- 1 day ago
What You Bring: Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day....
Customer Service Representative
- Greensboro, NC (23 miles from Madison, NC)
- 2 days ago
- Greensboro, NC (23 miles from Madison, NC)
- 2 days ago
As a Customer Service Representative in Last Mile at RXO, you will ensure that we deliver on our promise of outstanding service....
Customer Service Representative
- Greensboro, NC (23 miles from Madison, NC)
- 3 days ago
- Greensboro, NC (23 miles from Madison, NC)
- 3 days ago
ProImprint is looking for a proactive and customer-focused Customer Service Representative to join our team....
- Winston Salem, NC (21 miles from Madison, NC)
- 6 days ago
- Winston Salem, NC (21 miles from Madison, NC)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative II
- Greensboro, NC (23 miles from Madison, NC)
- 7 days ago
- Greensboro, NC (23 miles from Madison, NC)
- 7 days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Customer Service Associate Job
- Greensboro, NC (23 miles from Madison, NC)
- 7 days ago
- Greensboro, NC (23 miles from Madison, NC)
- 7 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Representative (Onsite)
- Winston Salem, NC (21 miles from Madison, NC)
- 7 days ago
- Winston Salem, NC (21 miles from Madison, NC)
- 7 days ago
Overview InteLogix is seeking a Customer Service Representative to join our organization, onsite....
Bilingual (English/Spanish) Customer Care Representative (Onsite)
- Winston Salem, NC (21 miles from Madison, NC)
- 7 days ago
- Winston Salem, NC (21 miles from Madison, NC)
- 7 days ago
Overview InteLogix is seeking a Bilingual (English/Spanish) Customer Service Representative to join our organization, onsite....
Customer Service Representative
- Kernersville, NC (18 miles from Madison, NC)
- 7 days ago
- Kernersville, NC (18 miles from Madison, NC)
- 7 days ago
North State Acceptance, LLC, is seeking to hire a professional and friendly Customer Service Representative for our Kernersville, NC Branch....
Customer Service Associate - Temporary
- Walkertown, NC (17 miles from Madison, NC)
- 9 days ago
- Walkertown, NC (17 miles from Madison, NC)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Dispensary Associate - Part Time
- Summerfield, NC (11 miles from Madison, NC)
- 11 days ago
- Summerfield, NC (11 miles from Madison, NC)
- 11 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Customer Service Representative
- Greensboro, NC (23 miles from Madison, NC)
- 13 days ago
- Greensboro, NC (23 miles from Madison, NC)
- 13 days ago
Service Representative Qualifications High school diploma or equivalent is preferred At least two (2) years experience in customer service is required; candidates with experience in a corrugated or...
Retail Customer Service Cashier
- Reidsville, NC (18 miles from Madison, NC)
- 17 days ago
- Reidsville, NC (18 miles from Madison, NC)
- 17 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Demographic Data for Madison, NC
Moving to Madison, NC? Find some basic demographic data about Madison, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Madison, NC
Highest Education Level
Customer Services in Madison, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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