Customer Service Jobs in Lowell, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Full Time - Customer Service Associate - Tool Rental - Closing
- Charlotte, NC (14 miles from Lowell, NC)
- 6 hours ago
- Charlotte, NC (14 miles from Lowell, NC)
- 6 hours ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Customer Service Representative - Bilingual preferred
- Fort Mill, SC (16 miles from Lowell, NC)
- 7 hours ago
- Fort Mill, SC (16 miles from Lowell, NC)
- 7 hours ago
Job Description Summary Customer Service Representative Sunbelt's Customer Service Representative is equipped for success so we can make it happen for our customers....
Customer Service Representative
- Charlotte, NC (14 miles from Lowell, NC)
- 19 hours ago
- Charlotte, NC (14 miles from Lowell, NC)
- 19 hours ago
We are looking to add a Customer Service Representative to our team at Pet Palace Charlotte South!...
Customer Service Representative/ Inside Sales Representative
- Charlotte, NC (14 miles from Lowell, NC)
- 1 day ago
- Charlotte, NC (14 miles from Lowell, NC)
- 1 day ago
service experience; inside sales experience Associate or Bachelor’s degree in Business, Marketing, or related curriculum preferred Must be a self-starter who possesses excellent PC skills; knowledge...
Pharmacy Customer Service Associate
- Pineville, NC (17 miles from Lowell, NC)
- 1 day ago
- Pineville, NC (17 miles from Lowell, NC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
CharMeck 311 Customer Service Representative (CSR)
- Charlotte, NC (14 miles from Lowell, NC)
- 2 days ago
- Charlotte, NC (14 miles from Lowell, NC)
- 2 days ago
CSRs are required to provide a stellar level of customer service and satisfaction with each contact....
Customer Service Representative
- Charlotte, NC (14 miles from Lowell, NC)
- 2 days ago
- Charlotte, NC (14 miles from Lowell, NC)
- 2 days ago
Position: Customer Service Representative Job Description: The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the...
Customer Service Representative - Full Time
- Charlotte, NC (14 miles from Lowell, NC)
- 2 days ago
- Charlotte, NC (14 miles from Lowell, NC)
- 2 days ago
What youll do as a Customer Service Representative? You'll handle inbound calls from our many cardholders, keeping exceptional customer service as your constant goal....
CharMeck 311 Customer Service Representative (CSR)
- Charlotte, NC (14 miles from Lowell, NC)
- 2 days ago
- Charlotte, NC (14 miles from Lowell, NC)
- 2 days ago
CSRs are required to provide a stellar level of customer service and satisfaction with each contact....
Customer Service Associate (part-time)
- Charlotte, NC (14 miles from Lowell, NC)
- 2 days ago
- Charlotte, NC (14 miles from Lowell, NC)
- 2 days ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Customer Service Representative - Charlotte, NC - $22 - ONSITE ROLE
- Charlotte, NC (14 miles from Lowell, NC)
- 2 days ago
- Charlotte, NC (14 miles from Lowell, NC)
- 2 days ago
Customer Service Experience Preferred. Proficient computer literacy to include strong keyboarding and ability to key data accurately while maintaining strong listening skills....
Customer Service Representative
- Charlotte, NC (14 miles from Lowell, NC)
- 3 days ago
- Charlotte, NC (14 miles from Lowell, NC)
- 3 days ago
Job Description The Rep, Customer Service II reports to the Supervisor, Sales Operations Builder....
Part Time Customer Service and Sales Associate
- Charlotte, NC (14 miles from Lowell, NC)
- 3 days ago
- Charlotte, NC (14 miles from Lowell, NC)
- 3 days ago
The Part Time Customer Service & Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
Customer Service Associate - Temporary
- Huntersville, NC (17 miles from Lowell, NC)
- 4 days ago
- Huntersville, NC (17 miles from Lowell, NC)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Flexible Customer Service Associate
- Charlotte, NC (14 miles from Lowell, NC)
- 5 days ago
- Charlotte, NC (14 miles from Lowell, NC)
- 5 days ago
Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers....
Demographic Data for Lowell, NC
Moving to Lowell, NC? Find some basic demographic data about Lowell, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Lowell, NC
Highest Education Level
Customer Services in Lowell, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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