Customer Service Jobs in Lincolnton, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Sales & Customer Service Associate
- Denver, NC (12 miles from Lincolnton, NC)
- 5 hours ago
- Denver, NC (12 miles from Lincolnton, NC)
- 5 hours ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Newton, NC (11 miles from Lincolnton, NC)
- 8 hours ago
- Newton, NC (11 miles from Lincolnton, NC)
- 8 hours ago
CUSTOMER SERVICE REPRESENTATIVE (Upholstery) The Customer Service Representative will act as a liaison between the customer and the manufacturing plants....
Automotive Valve Parts Customer Service Representative I
- Mooresville, NC (23 miles from Lincolnton, NC)
- 14 hours ago
- Mooresville, NC (23 miles from Lincolnton, NC)
- 14 hours ago
Description Position Overview The Automotive Customer Service Rep will drive Victory 1 Performance sales growth by delivering superior customer service and promoting the company's high-performance valvetrain...
Customer Service Representative
- Dallas, NC (9 miles from Lincolnton, NC)
- 1 day ago
- Dallas, NC (9 miles from Lincolnton, NC)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
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Customer Service Representative
- Hickory, NC (21 miles from Lincolnton, NC)
- 1 day ago
- Hickory, NC (21 miles from Lincolnton, NC)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
PartTime Customer Service Associate Pro Weekend
- Mooresville, NC (23 miles from Lincolnton, NC)
- 2 days ago
- Mooresville, NC (23 miles from Lincolnton, NC)
- 2 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Retail Customer Service Cashier
- Newton, NC (11 miles from Lincolnton, NC)
- 3 days ago
- Newton, NC (11 miles from Lincolnton, NC)
- 3 days ago
**Job Functions** : + General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs. + Balancing...
Customer Service Representative
- Hickory, NC (21 miles from Lincolnton, NC)
- 3 days ago
- Hickory, NC (21 miles from Lincolnton, NC)
- 3 days ago
As a company committed to engineering socks that help people achieve their personal best, the Customer Service Representative will work closely with multiple teams across the company....
- Mooresville, NC (23 miles from Lincolnton, NC)
- 6 days ago
- Mooresville, NC (23 miles from Lincolnton, NC)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Gastonia, NC (17 miles from Lincolnton, NC)
- 7 days ago
- Gastonia, NC (17 miles from Lincolnton, NC)
- 7 days ago
Customer Service Representative Job Description The customer service representative is responsible for processing orders received by mail, telephone, fax or e-mail....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Job
- Hickory, NC (21 miles from Lincolnton, NC)
- 9 days ago
- Hickory, NC (21 miles from Lincolnton, NC)
- 9 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Amazon Locker+ Customer Service Associate
- Huntersville, NC (23 miles from Lincolnton, NC)
- 10 days ago
- Huntersville, NC (23 miles from Lincolnton, NC)
- 10 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Service Representative
- Denver, NC (12 miles from Lincolnton, NC)
- 10 days ago
- Denver, NC (12 miles from Lincolnton, NC)
- 10 days ago
Denver, NC 28037 Job Duties and Responsibilities: Provide unmatched customer service....
Customer Service Representative
- Cornelius, NC (20 miles from Lincolnton, NC)
- 14 days ago
- Cornelius, NC (20 miles from Lincolnton, NC)
- 14 days ago
We are looking to add a Customer Service Representative to our team at Camp Wagging Tails!...
Demographic Data for Lincolnton, NC
Moving to Lincolnton, NC? Find some basic demographic data about Lincolnton, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lincolnton, NC
Highest Education Level
Customer Services in Lincolnton, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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