Customer Service Jobs in Lincolnton, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 22 Jobs

Customer Service Representative

  • Hickory, NC (21 miles from Lincolnton, NC)
  • 2 days ago
  • Hickory, NC (21 miles from Lincolnton, NC)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Pharmacy Customer Service Associate

  • Hickory, NC (21 miles from Lincolnton, NC)
  • 2 days ago
  • Hickory, NC (21 miles from Lincolnton, NC)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Huntersville, NC (23 miles from Lincolnton, NC)
  • 4 days ago
  • Huntersville, NC (23 miles from Lincolnton, NC)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Amazon Locker+ Customer Service Associate

  • Huntersville, NC (23 miles from Lincolnton, NC)
  • 5 days ago
  • Huntersville, NC (23 miles from Lincolnton, NC)
  • 5 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Medical Equipment Customer Service Representative

  • Conover, NC (18 miles from Lincolnton, NC)
  • 9 days ago
  • Conover, NC (18 miles from Lincolnton, NC)
  • 9 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • Mooresville, NC (23 miles from Lincolnton, NC)
  • 11 days ago
  • Mooresville, NC (23 miles from Lincolnton, NC)
  • 11 days ago

Store 2720784: 703 N Main St, Mooresville, North Carolina 28115 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate Job Lincolnton, NC

  • Lincolnton, NC
  • 22 days ago
  • Lincolnton, NC
  • 22 days ago

Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...

Customer Service Representative

  • Huntersville, NC (23 miles from Lincolnton, NC)
  • 23 days ago
  • Huntersville, NC (23 miles from Lincolnton, NC)
  • 23 days ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Lead Customer Service Representative

  • Hickory, NC (21 miles from Lincolnton, NC)
  • 25 days ago
  • Hickory, NC (21 miles from Lincolnton, NC)
  • 25 days ago

Store 2723958: 2853 N Center St, Hickory, North Carolina 28601 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Associate

  • Shelby, NC (22 miles from Lincolnton, NC)
  • 26 days ago
  • Shelby, NC (22 miles from Lincolnton, NC)
  • 26 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Gastonia, NC (17 miles from Lincolnton, NC)
  • 26 days ago
  • Gastonia, NC (17 miles from Lincolnton, NC)
  • 26 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3540 E Franklin Blvd, Gastonia,...

Customer Service Representative

  • Cornelius, NC (20 miles from Lincolnton, NC)
  • 45+ days ago
  • Cornelius, NC (20 miles from Lincolnton, NC)
  • 45+ days ago

Store 2703270: 18635 Old Statesville Rd, Cornelius, North Carolina 28031 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Sales & Customer Service Associate

  • Denver, NC (12 miles from Lincolnton, NC)
  • 45+ days ago
  • Denver, NC (12 miles from Lincolnton, NC)
  • 45+ days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Retail Customer Service Cashier

  • Newton, NC (11 miles from Lincolnton, NC)
  • 45+ days ago
  • Newton, NC (11 miles from Lincolnton, NC)
  • 45+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Associate Job

  • Lincolnton, NC
  • 60+ days ago
  • Lincolnton, NC
  • 60+ days ago

Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position!...

Demographic Data for Lincolnton, NC

Moving to Lincolnton, NC? Find some basic demographic data about Lincolnton, NC below.


Local
National
38,719
793
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Lincolnton, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lincolnton, NC offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lincolnton, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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