Customer Service Jobs in Lenoir, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-12 of 12 Jobs

Retail Customer Service Associate

  • Hickory, NC (14 miles from Lenoir, NC)
  • 12 hours ago
  • Hickory, NC (14 miles from Lenoir, NC)
  • 12 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2435 Us Highway 70 Se, Hickory,...

Lead Customer Service Representative

  • Boone, NC (22 miles from Lenoir, NC)
  • 1 day ago
  • Boone, NC (22 miles from Lenoir, NC)
  • 1 day ago

Store 2720141: 771 Blowing Rock Rd, Boone, North Carolina 28607 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Hickory, NC (14 miles from Lenoir, NC)
  • 1 day ago
  • Hickory, NC (14 miles from Lenoir, NC)
  • 1 day ago

Store 2723958: 2853 N Center St, Hickory, North Carolina 28601 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Full or Part Time

  • Hickory, NC (14 miles from Lenoir, NC)
  • 1 day ago
  • Hickory, NC (14 miles from Lenoir, NC)
  • 1 day ago

Store 2723954: 2350 Hwy 70 SE, Hickory, North Carolina 28602 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative, Full or Part Time

  • Hickory, NC (14 miles from Lenoir, NC)
  • 3 days ago
  • Hickory, NC (14 miles from Lenoir, NC)
  • 3 days ago

Store 2723954: 2350 Hwy 70 SE, Hickory, North Carolina 28602 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Pharmacy Customer Service Associate

  • Lenoir, NC
  • 9 days ago
  • Lenoir, NC
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Job

  • Hickory, NC (14 miles from Lenoir, NC)
  • 11 days ago
  • Hickory, NC (14 miles from Lenoir, NC)
  • 11 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Representative

  • Newton, NC (24 miles from Lenoir, NC)
  • 11 days ago
  • Newton, NC (24 miles from Lenoir, NC)
  • 11 days ago

Nesco Resource is looking for a reliable and personable Customer Service Representative for 1st shift in Newton, NC! Monday-Friday: 8:00am-4:30pm, with occasional 6am start times and weekends....

Retail Customer Service Cashier

  • Newton, NC (24 miles from Lenoir, NC)
  • 21 days ago
  • Newton, NC (24 miles from Lenoir, NC)
  • 21 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Lead Customer Service Representative

  • Banner Elk, NC (24 miles from Lenoir, NC)
  • 45+ days ago
  • Banner Elk, NC (24 miles from Lenoir, NC)
  • 45+ days ago

Store 2720250: 379 Shawneehaw Ave, Banner Elk, North Carolina 28604 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Conover, NC (21 miles from Lenoir, NC)
  • 60+ days ago
  • Conover, NC (21 miles from Lenoir, NC)
  • 60+ days ago

Store 2723025: 1612 Conover Blvd E, Conover, North Carolina 28613 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Boone, NC (22 miles from Lenoir, NC)
  • 90+ days ago
  • Boone, NC (22 miles from Lenoir, NC)
  • 90+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Lenoir, NC

Moving to Lenoir, NC? Find some basic demographic data about Lenoir, NC below.


Local
National
46,004
835
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Lenoir, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lenoir, NC offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lenoir, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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