Customer Service Jobs in Knightdale, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Airport Customer Service Agent- RDU AirFrance
- Morrisville, NC (19 miles from Knightdale, NC)
- 1 day ago
- Morrisville, NC (19 miles from Knightdale, NC)
- 1 day ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Customer Service Representative
- Raleigh, NC (8 miles from Knightdale, NC)
- 1 day ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 1 day ago
Customer Service Consultants receive an hourly rate, and after their training, have the opportunity to earn a performance-based sales incentive in addition to their hourly rate....
Customer Service Representative
- Cary, NC (17 miles from Knightdale, NC)
- 2 days ago
- Cary, NC (17 miles from Knightdale, NC)
- 2 days ago
Customer Service Representative Call Center & Customer Service $ 20.40 / Hour location_on Cary, North Carolina work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
Customer Service Representative - Sample Receiving/Project Management
- Cary, NC (17 miles from Knightdale, NC)
- 3 days ago
- Cary, NC (17 miles from Knightdale, NC)
- 3 days ago
service to assist Customer Service Manager. (20%) Qualifications High school diploma required, college degree highly preferred....
Customer Service Representative
- Raleigh, NC (8 miles from Knightdale, NC)
- 3 days ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 3 days ago
Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems....
Customer Service Representative
- Raleigh, NC (8 miles from Knightdale, NC)
- 4 days ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 4 days ago
Specific qualifications for the role include: Comfortable with sales Professional phone etiquette Adaptive to technology Strong customer service skills Excellent office management skills Solid typing...
- Cary, NC (17 miles from Knightdale, NC)
- 4 days ago
- Cary, NC (17 miles from Knightdale, NC)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
HVAC Customer Service Representative / Dispatcher
- Raleigh, NC (8 miles from Knightdale, NC)
- 4 days ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 4 days ago
Reputable company of 42+ years is seeking experienced Service Dispatcher/ Customer Service Representative. Service Titan experience is mandatory....
Customer Service Representative
- Cary, NC (17 miles from Knightdale, NC)
- 4 days ago
- Cary, NC (17 miles from Knightdale, NC)
- 4 days ago
Must have Call Center/Customer service experience and be familiar with medical terminology....
Customer Service Associate - Temporary
- Raleigh, NC (8 miles from Knightdale, NC)
- 4 days ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative-Chat Repair (Onsite)
- Morrisville, NC (19 miles from Knightdale, NC)
- 6 days ago
- Morrisville, NC (19 miles from Knightdale, NC)
- 6 days ago
If so, working in customer service as a Chat Repair Representative at Spectrum may be right for you!...
Customer Service Representative
- Morrisville, NC (19 miles from Knightdale, NC)
- 9 days ago
- Morrisville, NC (19 miles from Knightdale, NC)
- 9 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative
- Wake Forest, NC (13 miles from Knightdale, NC)
- 9 days ago
- Wake Forest, NC (13 miles from Knightdale, NC)
- 9 days ago
Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: Wake Forest, North Carolina, United States Of America Views:2 Our client is looking for enthusiastic, motivated,...
Customer Service Representative / Project Manager in Garner,NC,US
- Garner, NC (11 miles from Knightdale, NC)
- 13 days ago
- Garner, NC (11 miles from Knightdale, NC)
- 13 days ago
Customer Service & Project Manager - Print & Marketing Solutions Full-Time | Competitive Benefits | Growth Opportunity Benefits Offered: 401(k) with matching Performance-based bonus Company events and...
Pharmacy Customer Service Associate
- Raleigh, NC (8 miles from Knightdale, NC)
- 16 days ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 16 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Knightdale, NC
Moving to Knightdale, NC? Find some basic demographic data about Knightdale, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Knightdale, NC
Highest Education Level
Customer Services in Knightdale, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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