Customer Service Jobs in Knightdale, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Raleigh, NC (8 miles from Knightdale, NC)
- 6 hours ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 6 hours ago
Role/Responsibilities/Project: We are seeking a detail-oriented and customer-focused Customer Service Representative with a minimum of 3 years of experience in customer service....
Customer Service Representative - Immediate Hire with Great Benefits!
- Raleigh, NC (8 miles from Knightdale, NC)
- 6 hours ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 6 hours ago
Our client is seeking a customer-focused and detail-oriented Call Center Representative with previous experience in the banking industry. The ideal candidate will be responsible for handling...
Retail Customer Experience Associate, Crabtree Valley Mall - Full Time
- Raleigh, NC (8 miles from Knightdale, NC)
- 1 day ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 1 day ago
Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative
- Garner, NC (11 miles from Knightdale, NC)
- 1 day ago
- Garner, NC (11 miles from Knightdale, NC)
- 1 day ago
As a Customer Service Representative in Last Mile at RXO, you will ensure that we deliver on our promise of outstanding service....
Aviation Front Desk Customer Service Representative Full Time Job
- Morrisville, NC (19 miles from Knightdale, NC)
- 2 days ago
- Morrisville, NC (19 miles from Knightdale, NC)
- 2 days ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
Scheduling/Customer Service Representative
- Clayton, NC (12 miles from Knightdale, NC)
- 2 days ago
- Clayton, NC (12 miles from Knightdale, NC)
- 2 days ago
Requires exceptional customer service and organizational skills. Medical terminology desired....
Customer Service Representative
- Raleigh, NC (8 miles from Knightdale, NC)
- 2 days ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 2 days ago
service preferred Experience in a healthcare customer service call center setting Strong communication skills, both verbal and written Ability to handle stressful situations with patience and professionalism...
Call Center Customer Service Representative
- Raleigh, NC (8 miles from Knightdale, NC)
- 2 days ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 2 days ago
We are seeking a skilled and empathetic Call Center Customer Service Representative to join our client's dynamic team....
Retail Customer Experience Associate, Triangle Town Center - Full Time
- Raleigh, NC (8 miles from Knightdale, NC)
- 5 days ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 5 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Overnight Customer Service Representative
- Morrisville, NC (19 miles from Knightdale, NC)
- 7 days ago
- Morrisville, NC (19 miles from Knightdale, NC)
- 7 days ago
Store 2720850: 100 Factory Shops Rd, Morrisville, North Carolina 27560 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Raleigh, NC (8 miles from Knightdale, NC)
- 8 days ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 8 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate (part-time)
- Creedmoor, NC (24 miles from Knightdale, NC)
- 10 days ago
- Creedmoor, NC (24 miles from Knightdale, NC)
- 10 days ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
Bilingual Spanish Customer Service Representative - Remote
- Raleigh, NC (8 miles from Knightdale, NC)
- 10 days ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 10 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote Work- Willow Spring, NC (18 miles from Knightdale, NC)
- 10 days ago
- Willow Spring, NC (18 miles from Knightdale, NC)
- 10 days ago
All you need is: Minimum of 1-2 years in client services/customer service; valid drivers license Bonus points if you've got: Business-related BS/BA degree or equivalent American Esoteric Laboratories...
Remote WorkRetail Customer Service Associate
- Raleigh, NC (8 miles from Knightdale, NC)
- 10 days ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 10 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Demographic Data for Knightdale, NC
Moving to Knightdale, NC? Find some basic demographic data about Knightdale, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Knightdale, NC
Highest Education Level
Customer Services in Knightdale, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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