Customer Service Jobs in Kings Mountain, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 4 hours ago
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 4 hours ago
Store 2723974: 2106 N Chester St, Gastonia, North Carolina 28052 Availability - Shift/Days Full time Flexible Availability Customer Service Representative We want you to join our team as a Customer...
Customer Service Representative
- Lake Wylie, SC (15 miles from Kings Mountain, NC)
- 2 days ago
- Lake Wylie, SC (15 miles from Kings Mountain, NC)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 3 days ago
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 3 days ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....
Pharmacy Customer Service Associate
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 3 days ago
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 5 days ago
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 5 days ago
Customer Service Representative Job Description The customer service representative is responsible for processing orders received by mail, telephone, fax or e-mail....
Medical Equipment Customer Service Representative
- Lincolnton, NC (16 miles from Kings Mountain, NC)
- 17 days ago
- Lincolnton, NC (16 miles from Kings Mountain, NC)
- 17 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Mount Holly, NC (20 miles from Kings Mountain, NC)
- 17 days ago
- Mount Holly, NC (20 miles from Kings Mountain, NC)
- 17 days ago
Customer Service Representative Elevate Textiles United States, North Carolina, Mount Holly 24 American Street (Show on map) Jun 16, 2025 Description This position requires the ability to (this is not...
Customer Service Representative
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 24 days ago
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 24 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Service Cashier
- Blacksburg, SC (12 miles from Kings Mountain, NC)
- 26 days ago
- Blacksburg, SC (12 miles from Kings Mountain, NC)
- 26 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Mount Holly, NC (20 miles from Kings Mountain, NC)
- 30+ days ago
- Mount Holly, NC (20 miles from Kings Mountain, NC)
- 30+ days ago
Performs other special assignments as directed by the Customer Service Manager. Responsibilities General: Provide high quality and efficient customer service....
Customer Service Associate Job
- Lincolnton, NC (16 miles from Kings Mountain, NC)
- 45+ days ago
- Lincolnton, NC (16 miles from Kings Mountain, NC)
- 45+ days ago
Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position!...
Customer Service Representative, Full or Part Time
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 45+ days ago
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 45+ days ago
Store 2723974: 2106 N Chester St, Gastonia, North Carolina 28052 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Stanley, NC (20 miles from Kings Mountain, NC)
- 45+ days ago
- Stanley, NC (20 miles from Kings Mountain, NC)
- 45+ days ago
Store 2709100: 506 S Hwy 27, Stanley, North Carolina 28164 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Shelby, NC (18 miles from Kings Mountain, NC)
- 45+ days ago
- Shelby, NC (18 miles from Kings Mountain, NC)
- 45+ days ago
Store 2720395: 3600 W Dixon Blvd, Shelby, North Carolina 28152 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Lead Customer Service Representative, Full or Part Time
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 45+ days ago
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 45+ days ago
Store 2723973: 3794 E Franklin Blvd, Gastonia, North Carolina 28056 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Kings Mountain, NC
Moving to Kings Mountain, NC? Find some basic demographic data about Kings Mountain, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Kings Mountain, NC
Highest Education Level
Customer Services in Kings Mountain, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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