Customer Service Jobs in Kannapolis, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2421 Supercenter Dr Ne, Kannapolis...
Retail Customer Experience Associate, SouthPark Mall - Part Time
- Charlotte, NC (21 miles from Kannapolis, NC)
- 14 hours ago
- Charlotte, NC (21 miles from Kannapolis, NC)
- 14 hours ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative
- Charlotte, NC (21 miles from Kannapolis, NC)
- 2 days ago
- Charlotte, NC (21 miles from Kannapolis, NC)
- 2 days ago
At Sudarshan, we believe that outstanding customer service begins with a dedicated team....
Customer Service Representative - Credit Services
- Charlotte, NC (21 miles from Kannapolis, NC)
- 2 days ago
- Charlotte, NC (21 miles from Kannapolis, NC)
- 2 days ago
About this role: Wells Fargo is seeking a Customer Service Representative in Credit Services. Learn more about our career areas and lines of business at www.wellsfargo.com/about/careers....
Customer Service Representative
- Charlotte, NC (21 miles from Kannapolis, NC)
- 2 days ago
- Charlotte, NC (21 miles from Kannapolis, NC)
- 2 days ago
Customer Service Refers to the ability to satisfy the expectations and requirements of customers, both internal and external. This also refers to the Doctors and Team members as well as Clients....
Retail Customer Service Cashier
- Charlotte, NC (21 miles from Kannapolis, NC)
- 3 days ago
- Charlotte, NC (21 miles from Kannapolis, NC)
- 3 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative - Credit Services (Bilingual Spanish)
- Charlotte, NC (21 miles from Kannapolis, NC)
- 3 days ago
- Charlotte, NC (21 miles from Kannapolis, NC)
- 3 days ago
About this role: Wells Fargo is seeking a Customer Service Representative in Credit Services. Learn more about our career areas and lines of business at www.wellsfargo.com/about/careers....
Field Customer Service Representative - Charlotte, NC
- Charlotte, NC (21 miles from Kannapolis, NC)
- 3 days ago
- Charlotte, NC (21 miles from Kannapolis, NC)
- 3 days ago
More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us help us make a difference for millions of people every day. Consider joining the...
- Charlotte, NC (21 miles from Kannapolis, NC)
- 3 days ago
- Charlotte, NC (21 miles from Kannapolis, NC)
- 3 days ago
services Provide information to managers as well as internal and external customers to resolve customer issues Required Qualifications: 6+ months of Customer Service, Financial Services or Contact...
Customer Service Representative PT - Pick Your Shift
- Charlotte, NC (21 miles from Kannapolis, NC)
- 4 days ago
- Charlotte, NC (21 miles from Kannapolis, NC)
- 4 days ago
service....
Pharmacy Customer Service Associate
- Salisbury, NC (19 miles from Kannapolis, NC)
- 4 days ago
- Salisbury, NC (19 miles from Kannapolis, NC)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Huntersville, NC (11 miles from Kannapolis, NC)
- 5 days ago
- Huntersville, NC (11 miles from Kannapolis, NC)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Canella Heating & Air Conditioning - Customer Service Representative
- Denver, NC (20 miles from Kannapolis, NC)
- 5 days ago
- Denver, NC (20 miles from Kannapolis, NC)
- 5 days ago
St West Conover, NC 28613 OR 4738 N NC16 Business Hwy, Denver, NC 28037 Job Duties and Responsibilities: Provide unmatched customer service....
Customer Service Representative
- Charlotte, NC (21 miles from Kannapolis, NC)
- 6 days ago
- Charlotte, NC (21 miles from Kannapolis, NC)
- 6 days ago
Only) Inbound/Outbound | Full-Time | Structured Call Center Environment Are you a customer service pro who thrives in a fast-paced, high-energy environment?...
Remote WorkMedical Equipment Customer Service Representative
- Charlotte, NC (21 miles from Kannapolis, NC)
- 6 days ago
- Charlotte, NC (21 miles from Kannapolis, NC)
- 6 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Demographic Data for Kannapolis, NC
Moving to Kannapolis, NC? Find some basic demographic data about Kannapolis, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Kannapolis, NC
Highest Education Level
Customer Services in Kannapolis, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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