Customer Service Jobs in Jacksonville, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Swansboro, NC (22 miles from Jacksonville, NC)
- 4 hours ago
- Swansboro, NC (22 miles from Jacksonville, NC)
- 4 hours ago
Prior customer service, office or cleaning experience preferred but not required!...
Customer Service Associate - Temporary
- Beulaville, NC (17 miles from Jacksonville, NC)
- 17 hours ago
- Beulaville, NC (17 miles from Jacksonville, NC)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail-Customer Service Team Member-Part Time
- Jacksonville, NC
- 4 days ago
- Jacksonville, NC
- 4 days ago
Store - JACKSONVILLE, NC Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative
- Hampstead, NC (22 miles from Jacksonville, NC)
- 6 days ago
- Hampstead, NC (22 miles from Jacksonville, NC)
- 6 days ago
A Passion for Customer Service - You genuinely care about homeowners and their needs. Accountability & Ownership - You take pride in your performance and results....
Customer Service Agent, Cross Functional (Part-Time)
- Richlands, NC (9 miles from Jacksonville, NC)
- 8 days ago
- Richlands, NC (9 miles from Jacksonville, NC)
- 8 days ago
To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....
Work-at-Home Customer Service Agent
- Camp Lejeune, NC (11 miles from Jacksonville, NC)
- 16 days ago
- Camp Lejeune, NC (11 miles from Jacksonville, NC)
- 16 days ago
MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1170 Western Blvd, Jacksonville,...
Remote Customer Service Representative
- Camp Lejeune, NC (11 miles from Jacksonville, NC)
- 45+ days ago
- Camp Lejeune, NC (11 miles from Jacksonville, NC)
- 45+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkLead Customer Service Representative, Full or Part Time
- Holly Ridge, NC (16 miles from Jacksonville, NC)
- 45+ days ago
- Holly Ridge, NC (16 miles from Jacksonville, NC)
- 45+ days ago
Store 2704488: 100 US-17, Holly Ridge, North Carolina 28445 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Representative (Loan Consultant I)
- Jacksonville, NC
- 45+ days ago
- Jacksonville, NC
- 45+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative (Loan Consultant I)
- Jacksonville, NC
- 45+ days ago
- Jacksonville, NC
- 45+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative, Full or Part Time
- Hampstead, NC (22 miles from Jacksonville, NC)
- 60+ days ago
- Hampstead, NC (22 miles from Jacksonville, NC)
- 60+ days ago
Store 2706486: 15075 US Hwy 17, Hampstead, North Carolina 28443 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Hampstead, NC (22 miles from Jacksonville, NC)
- 60+ days ago
- Hampstead, NC (22 miles from Jacksonville, NC)
- 60+ days ago
Store 2706486: 15075 US Hwy 17, Hampstead, North Carolina 28443 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Store 2704577: 2500 New Bern Hwy, Jacksonville, North Carolina 28546 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Jacksonville, NC
Moving to Jacksonville, NC? Find some basic demographic data about Jacksonville, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Jacksonville, NC
Highest Education Level
Customer Services in Jacksonville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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