Customer Service Jobs in Indian Trail, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Charlotte, NC (15 miles from Indian Trail, NC)
- 6 hours ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 6 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative - Credit Services (Bilingual Spanish)
- Charlotte, NC (15 miles from Indian Trail, NC)
- 13 hours ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 13 hours ago
About this role:** Wells Fargo is seeking a Customer Service Representative in Credit Services. Learn more about our career areas and lines of business at www.wellsfargo.com/about/careers....
Field Customer Service Representative - Charlotte, NC
- Charlotte, NC (15 miles from Indian Trail, NC)
- 16 hours ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 16 hours ago
More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us help us make a difference for millions of people every day. Consider joining the...
- Charlotte, NC (15 miles from Indian Trail, NC)
- 16 hours ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 16 hours ago
services Provide information to managers as well as internal and external customers to resolve customer issues Required Qualifications: 6+ months of Customer Service, Financial Services or Contact...
Customer Service Representative
- Charlotte, NC (15 miles from Indian Trail, NC)
- 17 hours ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 17 hours ago
About this role: Wells Fargo is seeking a Customer Service Representative in our Investment Contact Center (ICC)....
PartTime Customer Service Associate Pro Weekend
- Charlotte, NC (15 miles from Indian Trail, NC)
- 17 hours ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 17 hours ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Customer Service Representative PT - Pick Your Shift
- Charlotte, NC (15 miles from Indian Trail, NC)
- 1 day ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 1 day ago
service....
Customer Service Representative - Credit Services
- Charlotte, NC (15 miles from Indian Trail, NC)
- 1 day ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 1 day ago
About this role: Wells Fargo is seeking a Customer Service Representative in Credit Services. Learn more about our career areas and lines of business at www.wellsfargo.com/about/careers....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Lancaster, SC (24 miles from Indian Trail, NC)
- 1 day ago
- Lancaster, SC (24 miles from Indian Trail, NC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Waxhaw, NC (14 miles from Indian Trail, NC)
- 1 day ago
- Waxhaw, NC (14 miles from Indian Trail, NC)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Service Manager PT
- Matthews, NC (5 miles from Indian Trail, NC)
- 1 day ago
- Matthews, NC (5 miles from Indian Trail, NC)
- 1 day ago
Deliver friendly customer service....
Customer Service Associate - Temporary
- Huntersville, NC (24 miles from Indian Trail, NC)
- 2 days ago
- Huntersville, NC (24 miles from Indian Trail, NC)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Southeast Region)
- Fort Mill, SC (21 miles from Indian Trail, NC)
- 2 days ago
- Fort Mill, SC (21 miles from Indian Trail, NC)
- 2 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Customer Service Representative - Customer Service
- Monroe, NC (15 miles from Indian Trail, NC)
- 3 days ago
- Monroe, NC (15 miles from Indian Trail, NC)
- 3 days ago
Work is performed under the moderate supervision of the Customer Service Supervisor....
Demographic Data for Indian Trail, NC
Moving to Indian Trail, NC? Find some basic demographic data about Indian Trail, NC below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Indian Trail, NC
Highest Education Level
Customer Services in Indian Trail, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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