Customer Service Jobs in Huntersville, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 81 Jobs

Customer Service Representative

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 12 hours ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 12 hours ago

We are looking to add a Customer Service Representative to our team at Pet Palace Charlotte South!...

Customer Service Associate

  • Indian Trail, NC (24 miles from Huntersville, NC)
  • 13 hours ago
  • Indian Trail, NC (24 miles from Huntersville, NC)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Matthews, NC (24 miles from Huntersville, NC)
  • 22 hours ago
  • Matthews, NC (24 miles from Huntersville, NC)
  • 22 hours ago

service and/or administrative assistant experience Carolina Veterinary Specialists is a network of six 24-hour specialty and emergency hospitals in the Carolinas and has been providing premier veterinary...

Customer Service Representative - Veterinary Radiation Therapy & Medical Oncology

  • Matthews, NC (24 miles from Huntersville, NC)
  • 22 hours ago
  • Matthews, NC (24 miles from Huntersville, NC)
  • 22 hours ago

We are currently seeking a dedicated and compassionate Customer Service Representative (CSR) to support our Radiation Therapy and Medical Oncology departments....

Customer Service Representative/ Inside Sales Representative

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 1 day ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 1 day ago

service experience; inside sales experience Associate or Bachelor’s degree in Business, Marketing, or related curriculum preferred Must be a self-starter who possesses excellent PC skills; knowledge...

Customer Service Representative

  • Mt Pleasant, NC (24 miles from Huntersville, NC)
  • 1 day ago
  • Mt Pleasant, NC (24 miles from Huntersville, NC)
  • 1 day ago

Store 2708387: 8425 Hwy 49 N, Mt Pleasant, North Carolina 28124 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Pharmacy Customer Service Associate

  • Pineville, NC (23 miles from Huntersville, NC)
  • 1 day ago
  • Pineville, NC (23 miles from Huntersville, NC)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative- Full Time (Including After Hours And Weekends)

  • Concord, NC (18 miles from Huntersville, NC)
  • 1 day ago
  • Concord, NC (18 miles from Huntersville, NC)
  • 1 day ago

Electric is looking for customer service representatives to join our team, so apply today!...

IN OFFICE Customer Service Representative & Administrative Assistant

  • Concord, NC (18 miles from Huntersville, NC)
  • 1 day ago
  • Concord, NC (18 miles from Huntersville, NC)
  • 1 day ago

Customer Service Responsibilities Answer customer calls and schedule jobs according to their needs....

Customer Service Associate Job

  • Matthews, NC (24 miles from Huntersville, NC)
  • 2 days ago
  • Matthews, NC (24 miles from Huntersville, NC)
  • 2 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

CharMeck 311 Customer Service Representative (CSR)

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 2 days ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 2 days ago

CSRs are required to provide a stellar level of customer service and satisfaction with each contact....

Customer Service Representative

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 2 days ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 2 days ago

Position: Customer Service Representative Job Description: The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the...

Customer Service Representative - Full Time

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 2 days ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 2 days ago

What youll do as a Customer Service Representative? You'll handle inbound calls from our many cardholders, keeping exceptional customer service as your constant goal....

Customer Service Associate (part-time)

  • Concord, NC (18 miles from Huntersville, NC)
  • 2 days ago
  • Concord, NC (18 miles from Huntersville, NC)
  • 2 days ago

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....

CharMeck 311 Customer Service Representative (CSR)

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 2 days ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 2 days ago

CSRs are required to provide a stellar level of customer service and satisfaction with each contact....

Demographic Data for Huntersville, NC

Moving to Huntersville, NC? Find some basic demographic data about Huntersville, NC below.


Local
National
67,863
1,916
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Huntersville, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Huntersville, NC offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Huntersville, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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