Customer Service Jobs in Huntersville, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 90 Jobs

Customer Service Representative

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 5 hours ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 5 hours ago

Service Center Luxury - Charlotte South JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...

Customer Service Representative I

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 9 hours ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 9 hours ago

Job Summary Customer Service Representative I serve as the first point of contact for the customer service issues and resolves a high volume of patient inquiries regarding both hospital and professional...

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 9 hours ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 9 hours ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Part Time - Customer Service Associate - Tool Rental - Flexible

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 21 hours ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 21 hours ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Licensed Insurance Agent/ Customer Service Representative

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 21 hours ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 21 hours ago

In person, Full Time Position available for insurance agent at in Charlotte NC. (Bilingual a plus) Candidate should hold a Property & Casualty Insurance License. (Will get license for the right...

Remote Work

Customer Service Representative

  • Huntersville, NC
  • 1 day ago
  • Huntersville, NC
  • 1 day ago

Customer Service Representative Job Description Join a leading supplier in the minerals and material solutions industry as a Customer Service Representative....

Delivery Station Customer Service Associate

  • Concord, NC (18 miles from Huntersville, NC)
  • 2 days ago
  • Concord, NC (18 miles from Huntersville, NC)
  • 2 days ago

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....

Customer Service Representative

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 2 days ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 2 days ago

Overview Magnera's purpose is to better the world with new possibilities made real. For more than 160 years, the originating companies have delivered the material solutions their partners need to...

Customer Service Representative

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 3 days ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 3 days ago

Additional Skills treasury management, customer service...

Customer Service Representative, Shop

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 3 days ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 3 days ago

What youll need to succeed as a Shop Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer skills, including Microsoft Office Available...

Customer Service Representative/Dispatcher (Full-Time)

  • Kannapolis, NC (11 miles from Huntersville, NC)
  • 4 days ago
  • Kannapolis, NC (11 miles from Huntersville, NC)
  • 4 days ago

Prior customer service experience preferred Prior service call dispatching experience preferred Experience working in a Trades/Contractor environment, preferably HVAC, a plus Experience using Successware...

Sales/Customer Service Associate

  • Mooresville, NC (9 miles from Huntersville, NC)
  • 4 days ago
  • Mooresville, NC (9 miles from Huntersville, NC)
  • 4 days ago

Hand and Stone Massage and Facial Spa, located in Mooresville, NC, is seeking a Sales/Customer Service Associates who love to meet people, make money and have fun!!...

Customer Service Representative

  • Indian Trail, NC (24 miles from Huntersville, NC)
  • 5 days ago
  • Indian Trail, NC (24 miles from Huntersville, NC)
  • 5 days ago

Store 2723044: 13719 US Hwy 74 W, Indian Trail, North Carolina 28079 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Charlotte, NC (12 miles from Huntersville, NC)
  • 6 days ago
  • Charlotte, NC (12 miles from Huntersville, NC)
  • 6 days ago

Customer Service Representative Key Family of Companies - 3.5 Charlotte, NC Job Details Full-time Estimated: $29.4K - $35.7K a year 3 hours ago Benefits Dental insurance Qualifications Customer service...

Remote Work

Retail Customer Experience Associate, Las Vegas Fashion Show - Full Time

  • China Grove, NC (17 miles from Huntersville, NC)
  • 6 days ago
  • China Grove, NC (17 miles from Huntersville, NC)
  • 6 days ago

Id : REQ_567324, Title : Retail Customer Experience Associate, Las Vegas Fashion Show - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...163,...

Demographic Data for Huntersville, NC

Moving to Huntersville, NC? Find some basic demographic data about Huntersville, NC below.

Local
National
67,863
1,916
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Huntersville, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Huntersville, NC offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Huntersville, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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