Customer Service Jobs in Hope Mills, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Lumberton, NC (23 miles from Hope Mills, NC)
- 1 hour ago
- Lumberton, NC (23 miles from Hope Mills, NC)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative - UniFirst
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 4 days ago
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 4 days ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Raeford, NC (19 miles from Hope Mills, NC)
- 5 days ago
- Raeford, NC (19 miles from Hope Mills, NC)
- 5 days ago
Store 2723048: 9615 Fayetteville Rd, Raeford, North Carolina 28376 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Lead Customer Service Representative
- Spring Lake, NC (21 miles from Hope Mills, NC)
- 5 days ago
- Spring Lake, NC (21 miles from Hope Mills, NC)
- 5 days ago
Store 2704593: 1925 N Bragg Blvd, Spring Lake, North Carolina 28390 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Associate- Overnight Shift
- Lumberton, NC (23 miles from Hope Mills, NC)
- 6 days ago
- Lumberton, NC (23 miles from Hope Mills, NC)
- 6 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
- Lumberton, NC (23 miles from Hope Mills, NC)
- 6 days ago
- Lumberton, NC (23 miles from Hope Mills, NC)
- 6 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
PartTime Customer Service Associate Pro Weekend
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 7 days ago
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 7 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Spanish Bilingual Customer Service Representative
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 10 days ago
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 10 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Customer Service Representative
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 11 days ago
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 11 days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representative
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 13 days ago
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 13 days ago
Customer Service Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! This position requires you to be on-onsite....
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 14 days ago
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 14 days ago
Service Center Fayetteville - Raeford Rd JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...
Remote Customer Service Representative
- Fort Liberty, NC (15 miles from Hope Mills, NC)
- 30+ days ago
- Fort Liberty, NC (15 miles from Hope Mills, NC)
- 30+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkWork-at-Home Customer Service Agent
- Fort Liberty, NC (15 miles from Hope Mills, NC)
- 30+ days ago
- Fort Liberty, NC (15 miles from Hope Mills, NC)
- 30+ days ago
MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and...
Demographic Data for Hope Mills, NC
Moving to Hope Mills, NC? Find some basic demographic data about Hope Mills, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hope Mills, NC
Highest Education Level
Customer Services in Hope Mills, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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