Customer Service Jobs in Hope Mills, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Medical Equipment Customer Service Representative
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 21 hours ago
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 21 hours ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 2 days ago
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 2 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 3 days ago
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Experience Associate - Bath & Body Works (Temporary)
- Fort Bragg, NC (15 miles from Hope Mills, NC)
- 6 days ago
- Fort Bragg, NC (15 miles from Hope Mills, NC)
- 6 days ago
H-... Customer Experience Associate - Bath & Body Works (Temporary) United States - North Carolina - Fort Bragg Temporary Part Time Job Description Responsible for driving the customer experience...
Customer Service Associate - Temporary
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 7 days ago
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Lumberton, NC (23 miles from Hope Mills, NC)
- 9 days ago
- Lumberton, NC (23 miles from Hope Mills, NC)
- 9 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Store 2720481: 3458 N Main St, Hope Mills, North Carolina 28348 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Spring Lake, NC (21 miles from Hope Mills, NC)
- 9 days ago
- Spring Lake, NC (21 miles from Hope Mills, NC)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 10 days ago
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 16 days ago
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 16 days ago
## Customer Service RepresentativeJoin our dynamic team at Foundever, where every interaction is an opportunity to make a difference!This position requires you to be on-onsite....
- Lumberton, NC (23 miles from Hope Mills, NC)
- 17 days ago
- Lumberton, NC (23 miles from Hope Mills, NC)
- 17 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 17 days ago
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 17 days ago
Job Description Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls,...
Customer Service Representative
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 17 days ago
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 17 days ago
Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve...
Foreclosure - Status - Client Service Representative
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 22 days ago
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 22 days ago
Foreclosure - Status - Client Service Representative Fayetteville, NC, USA Req #239 Wednesday, April 9, 2025 As a Client Service Representative on our Status team in our Foreclosure department,...
Sales & Customer Service Associate
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 28 days ago
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 28 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for Hope Mills, NC
Moving to Hope Mills, NC? Find some basic demographic data about Hope Mills, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hope Mills, NC
Highest Education Level
Customer Services in Hope Mills, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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