Customer Service Jobs in High Point, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Winston Salem, NC (16 miles from High Point, NC)
- 4 hours ago
- Winston Salem, NC (16 miles from High Point, NC)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative II
- Greensboro, NC (14 miles from High Point, NC)
- 6 hours ago
- Greensboro, NC (14 miles from High Point, NC)
- 6 hours ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Customer Service Associate Job
- Greensboro, NC (14 miles from High Point, NC)
- 6 hours ago
- Greensboro, NC (14 miles from High Point, NC)
- 6 hours ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Representative (Onsite)
- Winston Salem, NC (16 miles from High Point, NC)
- 11 hours ago
- Winston Salem, NC (16 miles from High Point, NC)
- 11 hours ago
Overview InteLogix is seeking a Customer Service Representative to join our organization, onsite....
Bilingual (English/Spanish) Customer Care Representative (Onsite)
- Winston Salem, NC (16 miles from High Point, NC)
- 11 hours ago
- Winston Salem, NC (16 miles from High Point, NC)
- 11 hours ago
Overview InteLogix is seeking a Bilingual (English/Spanish) Customer Service Representative to join our organization, onsite....
Customer Service Representative (Loan Consultant I)
- High Point, NC
- 18 hours ago
- High Point, NC
- 18 hours ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative
- Lexington, NC (19 miles from High Point, NC)
- 18 hours ago
- Lexington, NC (19 miles from High Point, NC)
- 18 hours ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Pharmacy Customer Service Associate
- Lexington, NC (19 miles from High Point, NC)
- 19 hours ago
- Lexington, NC (19 miles from High Point, NC)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Kernersville, NC (12 miles from High Point, NC)
- 19 hours ago
- Kernersville, NC (12 miles from High Point, NC)
- 19 hours ago
North State Acceptance, LLC, is seeking to hire a professional and friendly Customer Service Representative for our Kernersville, NC Branch....
Customer Service Representative
- Thomasville, NC (8 miles from High Point, NC)
- 21 hours ago
- Thomasville, NC (8 miles from High Point, NC)
- 21 hours ago
Other duties as assigned Requirements EDUCATION and/or EXPERIENCE & OTHER SKILLS AND ABILITIES: Customer service background: experience in a safety products environment preferred Heavy customer service...
Delivery & Customer Service Representative - CDL Required. Job in High Point Gr8Jobs
- High Point, NC
- 2 days ago
- High Point, NC
- 2 days ago
AmeriGas Propane, the largest distributor of propane in the United States, is searching for an energetic and customer service-oriented person to join us as a Delivery Representative....
Customer Service Associate - Temporary
- Walkertown, NC (18 miles from High Point, NC)
- 2 days ago
- Walkertown, NC (18 miles from High Point, NC)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Service Representative working in the Ralph Lauren Contact Center Must have at least one year of recent experience in the Customer Service role Must be in the top ranking and m ust not have any behavioral...
Dispensary Associate - Part Time
- Summerfield, NC (19 miles from High Point, NC)
- 4 days ago
- Summerfield, NC (19 miles from High Point, NC)
- 4 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Job Knowledge, Skills, and Abilities: Desire and ability to deliver exceptional customer service. Excellent verbal and written communication skills....
Demographic Data for High Point, NC
Moving to High Point, NC? Find some basic demographic data about High Point, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in High Point, NC
Highest Education Level
Customer Services in High Point, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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