Customer Service Jobs in High Point, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Greensboro, NC (14 miles from High Point, NC)
- 9 hours ago
- Greensboro, NC (14 miles from High Point, NC)
- 9 hours ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative-10:00 AM - 6:30 PM
- Greensboro, NC (14 miles from High Point, NC)
- 1 day ago
- Greensboro, NC (14 miles from High Point, NC)
- 1 day ago
Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....
Dispensary Associate - Full Time
- Summerfield, NC (19 miles from High Point, NC)
- 1 day ago
- Summerfield, NC (19 miles from High Point, NC)
- 1 day ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Customer Service Representative
- Greensboro, NC (14 miles from High Point, NC)
- 2 days ago
- Greensboro, NC (14 miles from High Point, NC)
- 2 days ago
We are seeking a passionate and dedicated Customer Service Representative to join our team!...
Pharmacy Customer Service Associate
- Lexington, NC (19 miles from High Point, NC)
- 2 days ago
- Lexington, NC (19 miles from High Point, NC)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Lexington, NC (19 miles from High Point, NC)
- 2 days ago
- Lexington, NC (19 miles from High Point, NC)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Winston Salem, NC (16 miles from High Point, NC)
- 3 days ago
- Winston Salem, NC (16 miles from High Point, NC)
- 3 days ago
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
Medical Equipment Customer Service Representative
- High Point, NC
- 4 days ago
- High Point, NC
- 4 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative - Fashion
- Winston Salem, NC (16 miles from High Point, NC)
- 5 days ago
- Winston Salem, NC (16 miles from High Point, NC)
- 5 days ago
EDUCATION/EXPERIENCE High school diploma or equivalent At least one year customer service experience KNOWLEDGE, SKILL AND ABILITY Exceptional customer service skills....
Customer Service Associate Job
- Winston Salem, NC (16 miles from High Point, NC)
- 5 days ago
- Winston Salem, NC (16 miles from High Point, NC)
- 5 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
- Thomasville, NC (8 miles from High Point, NC)
- 7 days ago
- Thomasville, NC (8 miles from High Point, NC)
- 7 days ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....
Customer Service Representative
- Thomasville, NC (8 miles from High Point, NC)
- 8 days ago
- Thomasville, NC (8 miles from High Point, NC)
- 8 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Summerfield, NC (19 miles from High Point, NC)
- 8 days ago
- Summerfield, NC (19 miles from High Point, NC)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Overnight Customer Service Representative
- Colfax, NC (9 miles from High Point, NC)
- 10 days ago
- Colfax, NC (9 miles from High Point, NC)
- 10 days ago
Store 2701526: 8400 Norcross Rd, Colfax, North Carolina 27235 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative Hooker Furnishings Corporation (NASDAQ: HOFT), is currently recruiting for our Customer Service team to work in either our High Point, NC office or Martinsville, VA office...
Demographic Data for High Point, NC
Moving to High Point, NC? Find some basic demographic data about High Point, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in High Point, NC
Highest Education Level
Customer Services in High Point, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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