Customer Service Jobs in Greensboro, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Walgreens
- Burlington, NC (15 miles from Greensboro, NC)
- 1 day ago
- Burlington, NC (15 miles from Greensboro, NC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person- Dollar Tree
- Walkertown, NC (23 miles from Greensboro, NC)
- 2 days ago
- Walkertown, NC (23 miles from Greensboro, NC)
- 2 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonPart Time - Outlet Customer Service Associate - Flexible
- Lowes
- Greensboro, NC
- 5 days ago
- Greensboro, NC
- 5 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
In Person Part TimeWe are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service....
In Person- Walgreens
- High Point, NC (14 miles from Greensboro, NC)
- 12 days ago
- High Point, NC (14 miles from Greensboro, NC)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonAlterations Customer Service Representative
- David's Bridal
- Winston Salem, NC (24 miles from Greensboro, NC)
- 13 days ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 13 days ago
Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls...
In Person Part TimeCustomer Service Representative Part Time
- Tailored Brands
- Greensboro, NC
- 15 days ago
- Greensboro, NC
- 15 days ago
What You Bring: Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day....
In Person Part TimeRetail Customer Service Manager FT
- Michaels Stores
- Greensboro, NC
- 15 days ago
- Greensboro, NC
- 15 days ago
Deliver friendly customer service....
In PersonRetail Service Representative I
- RMF Renewal by Andersen LLC
- Greensboro, NC
- 15 days ago
- Greensboro, NC
- 15 days ago
The Retail Service Representative will focus on providing customer service for delivery partners and customers....
In PersonOperates as a team member on all data entry and order intake, supporting other Customer Service Representatives as necessary....
In Person- 010 Weis Markets, Inc.
- Elon, NC (18 miles from Greensboro, NC)
- 27 days ago
- Elon, NC (18 miles from Greensboro, NC)
- 27 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
In PersonCustomer Service Associate - Temporary
- Walgreens
- High Point, NC (14 miles from Greensboro, NC)
- 30+ days ago
- High Point, NC (14 miles from Greensboro, NC)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person TemporaryBilingual (Spanish) Customer Accounts Advisor
- SALUDOS HISPANOS
- Winston Salem, NC (24 miles from Greensboro, NC)
- 30+ days ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 30+ days ago
brand names and superior customer service....
In Person- Floor & Decor
- Winston Salem, NC (24 miles from Greensboro, NC)
- 45+ days ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 45+ days ago
Purpose: As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decors customers....
In PersonWalk-in Interviews / Tuesday, April 7 from 10 am to 6 pm - Customer Service Associate
- Big Lots.
- High Point, NC (14 miles from Greensboro, NC)
- 45+ days ago
- High Point, NC (14 miles from Greensboro, NC)
- 45+ days ago
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers....
In PersonDemographic Data for Greensboro, NC
Moving to Greensboro, NC? Find some basic demographic data about Greensboro, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Greensboro, NC
Highest Education Level
Customer Services in Greensboro, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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