Customer Service Jobs in Granite Quarry, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 30 Jobs

Customer Service Representative

  • Lexington, NC (16 miles from Granite Quarry, NC)
  • 20 hours ago
  • Lexington, NC (16 miles from Granite Quarry, NC)
  • 20 hours ago

The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....

Pharmacy Customer Service Associate

  • Lexington, NC (16 miles from Granite Quarry, NC)
  • 20 hours ago
  • Lexington, NC (16 miles from Granite Quarry, NC)
  • 20 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Mocksville, NC (20 miles from Granite Quarry, NC)
  • 1 day ago
  • Mocksville, NC (20 miles from Granite Quarry, NC)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Delivery Station Customer Service Associate

  • Concord, NC (17 miles from Granite Quarry, NC)
  • 1 day ago
  • Concord, NC (17 miles from Granite Quarry, NC)
  • 1 day ago

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....

Full Time - Customer Service Associate - Tool Rental - Closing

  • Albemarle, NC (23 miles from Granite Quarry, NC)
  • 2 days ago
  • Albemarle, NC (23 miles from Granite Quarry, NC)
  • 2 days ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Customer Service Representative/Dispatcher (Full-Time)

  • Kannapolis, NC (15 miles from Granite Quarry, NC)
  • 4 days ago
  • Kannapolis, NC (15 miles from Granite Quarry, NC)
  • 4 days ago

Prior customer service experience preferred Prior service call dispatching experience preferred Experience working in a Trades/Contractor environment, preferably HVAC, a plus Experience using Successware...

Sales/Customer Service Associate

  • Mooresville, NC (23 miles from Granite Quarry, NC)
  • 4 days ago
  • Mooresville, NC (23 miles from Granite Quarry, NC)
  • 4 days ago

Hand and Stone Massage and Facial Spa, located in Mooresville, NC, is seeking a Sales/Customer Service Associates who love to meet people, make money and have fun!!...

Retail Customer Experience Associate, Las Vegas Fashion Show - Full Time

  • China Grove, NC (8 miles from Granite Quarry, NC)
  • 6 days ago
  • China Grove, NC (8 miles from Granite Quarry, NC)
  • 6 days ago

Id : REQ_567324, Title : Retail Customer Experience Associate, Las Vegas Fashion Show - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...163,...

Customer Service Associate - Temporary

  • Concord, NC (17 miles from Granite Quarry, NC)
  • 6 days ago
  • Concord, NC (17 miles from Granite Quarry, NC)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Concord, NC (17 miles from Granite Quarry, NC)
  • 6 days ago
  • Concord, NC (17 miles from Granite Quarry, NC)
  • 6 days ago

Store 2723951: 8501 Concord Mills Blvd, Concord, North Carolina 28027 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer...

Customer Service Representative

  • Concord, NC (17 miles from Granite Quarry, NC)
  • 7 days ago
  • Concord, NC (17 miles from Granite Quarry, NC)
  • 7 days ago

The purpose of this position is to provide customer service through telephone or direct contact and perform clerical functions....

Admin Customer Care Representative

  • Salisbury, NC (6 miles from Granite Quarry, NC)
  • 7 days ago
  • Salisbury, NC (6 miles from Granite Quarry, NC)
  • 7 days ago

Provide excellent customer service to both internal and external customers. Enhance customer loyalty through engagement via phone and email....

Retail Customer Service Cashier

  • Salisbury, NC (2 miles from Granite Quarry, NC)
  • 9 days ago
  • Salisbury, NC (2 miles from Granite Quarry, NC)
  • 9 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Retail Customer Service Cashier

  • Salisbury, NC (6 miles from Granite Quarry, NC)
  • 10 days ago
  • Salisbury, NC (6 miles from Granite Quarry, NC)
  • 10 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Client Service Representative

  • Harrisburg, NC (24 miles from Granite Quarry, NC)
  • 13 days ago
  • Harrisburg, NC (24 miles from Granite Quarry, NC)
  • 13 days ago

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...

Demographic Data for Granite Quarry, NC

Moving to Granite Quarry, NC? Find some basic demographic data about Granite Quarry, NC below.


Local
National
864
28
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Granite Quarry, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Granite Quarry, NC offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Granite Quarry, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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